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“Great 4th of July get-away!”

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Shell Island Resort
Certificate of Excellence
Reviewed September 17, 2012

I always enjoy going to Wrightsville, and this time was no exception. All the rooms face the ocean, the bedroom is comfortable with a king size bed, as well as a pull out sofa in the living room. The room has a small balcony and kitchen/prep area.
The staff were all very friendly and helpful.

Room Tip: All rooms over look the ocean, so depending if you like to be up high, you have a better view I beli...
  • Stayed: July 2012, traveled as a couple
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Thank Smaertmove123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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798 - 804 of 1,036 reviews

Reviewed September 15, 2012

This is about the 6th time we've stayed at Shell Island. We have enjoyed each and every stay. Rooms are clean, staff is friendly and the views are spectacular. This trip was to relax and decompose. We had 3 meals from the hotel restaurant and they were very good. In fact, better than other times. Pools were pristine and clean. Someone was cleaning the pools as early as 8:30am. Was impressed with the package of clean towels, soap and make-up remover that was left at our door when we did not want room service. That was a nice touch. Love it here. Back again next year.

Room Tip: Most rooms are about the same. We like the higher levels for the spectacular views. Choose a room...
  • Stayed: September 2012, traveled as a couple
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Thank opinionman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, General Manager at Shell Island Resort, responded to this reviewResponded September 21, 2012

Dear Opinionman,
Thank you for staying with us here at Shell Island, again, and giving us such a warm and positive review. We review all comments with the staff and appreciate you pointing out one of our ameniites of providing towels & amenitities at your door step as we know sometimes guests do not want to be disturbed; but also understand the need to have all the convienences you may need during your stay with us! Thank you again and look forward to your return stay with us very soon and appreciate immensly your loyal patronage here at Shell Island Resort!

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Reviewed September 14, 2012

Stay: 8/17-8/19/2012 – During peak season the double room was pricey and I noticed there were rate variations per guest. The front desk staff seemed a little unorganized during check-in. We went to the front desk three times before we were able to enter our room; problem with the keycard. The room was nice and clean. The Ocean balcony view was awesome as well as beach access. The resorts' restaurant was NOT top notch. They served "frozen" seafood. I ordered calamari one evening and it was horrible; I was extremely disappointed. The staff confirmed it was frozen, it was returned to the kitchen.

  • Stayed: August 2012, traveled with friends
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Thank Green Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

My husband and I stayed at Shell Island for four nights recently, and loved it! We have visited Wrightsville Beach three times, staying at a different hotel each time (Blockade Runner and Sandpiper were the other two), and Shell Island is our favorite lodging option. The location at the north end of the island is wonderful - it is peaceful, and I loved the views of the marsh as well as the ocean. The suite we stayed in was very spacious, and had wonderful views of the ocean. Everyone who works at the resort was friendly and accommodating, and the overall vibe was casual and relaxed. I would give Shell Island 4 and 1/2 stars if I could (reserving 5 stars for truly one in a million places). Next time we visit Wrightsville Beach we will be staying here again - our hotel search is over!

Room Tip: choose a suite on a high floor for a truly amazing view!
  • Stayed: September 2012, traveled as a couple
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Thank happy_bunny02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, General Manager at Shell Island Resort, responded to this reviewResponded September 21, 2012

Dear Happy_bunny02,
Thank you for your warm comments from your recent stay with us here at Shell Island Resort. We do take pride in ensuring every guest has the very best possible stay and understand that a 5 rating is for those "1 in a millions" places! We hope when you return to Wrightsville Beach that we will continue to be your hotel of choice and continue to feel like you're staying with family! Thank you again!

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Reviewed September 10, 2012

Reading all the bad reviews I was worried about our stay, well, too late, non-refundable booking, had to take a chance. Note to self: read reviews more carefully before booking.
All in all the resort wasn't a bad place to stay for a short period of time. We have spent labor day weekend there staying in a one bedroom condo with our daughter. The location of the property is awesome, right at the northern end of the island - it was great to go over to the end, walk in the small pools of water at the low tide or ride bicycles on the beach (rented for a very reasonable rate right at the hotel). Everything was very convenient, we had a small kitchenette at the room (were able to cook simple dinner), there is also a restaurant and bar on premises and some restaurants to go to on the island. Chairs and umbrellas could be rented very reasonably which made it again convenient to enjoy the beach.
The service was great, our AC didn't work in the unit we were placed, the maintenance contractor was called in on friday night at 10pm promptly. Unfortunately he couldn't fix it, so we were moved to a close by room with the help of staff. One negative thing I have to say that the condos definitely show age, are a bit tight and with bedroom on the back of the unit don't have good layout. The furniture and carpets a bit worn out, but the rooms and bathrooms were clean and got cleaned every day nicely.
Can't say that I would come back, but if you are looking for something close by for a quick getaway at reasonable rate, this could be a good place for you.

  • Stayed: September 2012, traveled with family
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Thank l0ve_2_travel_m0re_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012 via mobile

We've stayed here several times and it never disappoints. the recent renovation of lobby is great and the room was recently refurbed. the staff is solid. reservations are EZ. the bistro diner has great sandwiches

  • Stayed: September 2012
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Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

We stayed at Shell Island years ago and were disappointed by the value but chose to try it again based off the claims of multi million dollar renovations a few years ago and the handful of good reviews. All I can say is don't be fooled by the website's photography. The hotel offers a decent storefront but in behind that there must only be a handful of rooms that have been updated from years ago. Expect to find rust on the door hinges and bathroom piping, interior door handles that are broken or inoperable (this is a little awkward in a bathroom), traces of mildew on shower curtains and between tiles, and general musty smell. In addition, the furniture was so worn and nasty we used sheets over it for the weekend. Oh, and the slats were hanging out if the frame on the bed. On a positive note, the staff was very friendly and helpful; and the cleaning folks seem to be doing the best they can with what they have to work with. If you want a somewhat private beach and don't care so much about a nice room or amenities this place is for you. If you want to see real value in renovations which includes the rooms for nearly half the price, book at the Blockade Runner. We had friends staying there and the staff there was nice enough to valet park our car and let us spend the majority of the weekend there with them. My review will likely be followed by the Manager's comments makign this sound like an isloated case, so be very careful. Read some of the other reviews or take a look for yourself. Or save your time and money and go somewhere else. For whatever it's worth, we switched rooms and the only thing that changed was a slightly different view (rooms 805 & 811), although I do understand that they have 'premium' rooms that have been updated. At over $600 for two nights in the standard dumpy room I cant imagine how the premuim room could be a value either.

  • Stayed: September 2012, traveled with family
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2  Thank Chuck S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, General Manager at Shell Island Resort, responded to this reviewResponded September 21, 2012

Dear Chuck S,
Thank you for reviewing our hotel on your previous stay here at Shell Island Resort. We do strive to respond to each valuable clients review and not offer excuses or mislead in anyway as you stated. Just like with any hotel that sits directly on the ocean, there are instances where we do have challenges in maintaining a moisture free envirnoment where mold & mildew ultimately forms from and take serious precautions to try to eliminate that as best we can. Unfortunately, being directly on the ocean it isn't always possible and therefore when these instances do happen we take a more serious approach in correcting by treating the room extensively to eliminate the problem. As we are going into a slower period we are able to inspect these rooms and observe signs of mildew forming before the client is exposed to that in addition to the preventative maintenance we are also in the process of doing to correct the minor deficiencies you mentioned as well in your review. We do thank you for your positive comments concering the staff service and cleanliness as we do pride ourselves in ensuring all our guests receive more than their value when staying with us here at Shell Island Resort. We do hope you allow us a return visit to showcase our upcoming upgrades and changes. Thank you again...

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Additional Information about Shell Island Resort

Address: 2700 Lumina Ave N, Wrightsville Beach, NC 28480-1699
Location: United States > North Carolina > Wrightsville Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Wrightsville Beach
#5 Family Hotel in Wrightsville Beach
Price Range: $148 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shell Island Resort 3.5*
Number of rooms: 153
Official Description (provided by the hotel):
Nestled on the northern tip of Wrightsville Beach, Shell Island Resort is surrounded by a sprawling expanse of sand and unparalleled views of the Atlantic Ocean, Mason’s Inlet, and Figure Eight Island. This family-friendly resort and hotel boasts a front row seat to the beckoning sea and a beach that seems to stretch endlessly, making it feel like it is yours alone. ... more   less 
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Also Known As:
Shell Island Oceanfront Hotel
Shell Island Oceanfront Resort
Wrightsville Beach Shell Island Resort
Shell Island Resort Nc
Shell Island North Carolina
Shell Island Hotel
Shell Island Nc
Shell Island Resort North Carolina
Shell Isl All Oceanfront Suites
Shell Is Resort Wrightsville Beach

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