I just returned home from Harbor Inn and the hotel itself is okay, but the service is horrible. We had rooms 301 & 302 for this weekend. 301 had black mold around air vent over bunk and dirty blankets & 302 had a broken phone and stained spare pillows. We got back on Saturday and the room had not been cleaned. I went downstairs to complain and was told that they only change out towels with the maid service. They don't make the beds, clean the bathroom or vacuum. I don't find that acceptable at all since I'm a property manager at the OBX. I was told they are a non service amenity hotel and all the units are individually owned. THey will only give you one roll of toilet paper so you may want to bring your own because if you run out at night (like us) then you are out of luck as there is no one on staff at all at night time. They refuse to give you more than one parking pass even though there were empty spaces at the hotel and they had vacancy. I will be reporting them to the hotel management association as I felt I was lied to by the front desk guy about units being indiviudually owned and the maid service. They don't DISCLOSE on their website that they don't do that. They told me that they were the cheapest hotel in Wrightsville beach like that makes up for them doing nothing. BTW $235 a night per room is pretty expensive so they need to get their act together. The pool was never vacummed the entire weekend. I picked out cigarette butts out of pool the only time I went in. Also, the ice machine was broken the first night and there is only one on the third floor for all of the units. On the plus side, was the view and the floating dock was nice to sit on. You can hear traffic all night long as well as people going over the bridge. I WOULD NEVER STAY HERE AGAIN DUE TO THE SERVICE.
- Official Description (provided by the hotel):
- The only hotel at Wrightsville beach with boat docks, we are in the heart of Wrightsville beach. Harbor inn has 20 suites with kitchen, living room, dining area, queen size bed, 2 bunks, pull out sofa and private balconies overlooking the harbor. Swimming pool and wi-fi. The suites sleep up to 6 guests. ... more less
- Also Known As:
- Harbor Hotel Wrightsville Beach