The entrance to the Winston-Salem "wanna-be" Embassy Suites is through an underground drive-up, where bellhops greet you with a cheery hello while giving you the rundown on parking options: Valet? $10 a day. Self-park? $6 a day, but you're charged $6 every time you enter the garage, even if it's more than once a day.
And then you enter the lobby (not an atrium) where tables and chairs are clustered closely together, there's a bar nearby, but if there's a restaurant, we didn't see it.
After checking in, it became clear that what might have been an atrium is, in fact, on the second floor. It's a huge open area (the ceiling is 8 floors up) so it probably qualifies as an "atrium", but -- rather than making it a trademark Embassy Suites aesthetic indoor community for use by ALL guests -- it's used instead for weddings, receptions, conventions, and anything BUT a "come sit and relax" place to be. (There's a photo on their website showing dozens of automobiles on the "atrium" floor, which is a pretty accurate reflection of the ambiance of this space.)
When we arrived in our room -- on the second floor -- chairs were being set-up for a wedding the following day. Our room had a sliding glass door entering directly into the wedding set-up. In fact, to reach the evening's "Manager's Reception", we had to cross behind the wedding chairs, climb a flight of stairs where the Management had set up a make-shift "bar" serving limited drinks, some chips and dip, and three or four tables were scattered about, assumably to make you feel welcome to sit and stay awhile. Fat chance. In all, the public areas was more than disappointing.
And then there's the suite itself. There are nice touches: granite counters and stainless steel, and the rooms are quite large. In fact, the kitchenette is so large, it's hard to understand why. The lack of a secure bolt on the entry door was a drawback, of course, but the biggest assault on the suite is the placement of the bathroom: if your spouse is asleep while you're awake, you have to walk through the bedroom to use the bath. Big layout mistake.
The mind-set of the management of this Embassy Suites is unique in it's lack of consideration for customers who haven't come to say "I do", or look at new model cars. There's an Embassy Suites about 30 minutes away in Greensboro. Go there instead.
- Official Description (provided by the hotel):
- Conveniently located downtown Winston-Salem, NC in the Twin City Quarter, just off Interstate 40 Business, 20 minutes from Piedmont Triad International Airport. Within walking distance to restaurant row, entertainment, galleries and shops. Over 57,000 square feet of meeting space. Starbucks Coffee Shop located in the lobby. ... more less
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- Also Known As:
- Embassy Suites Winston Salem
- Winston Salem Embassy Suites