First, we will say that the front desk staff at this location was outstanding. They were more than willing to resolve the issues we had with their hotel to the best of their ability. However, there was no manager on location in the evening, or in the morning when we checked out. 1)We arrived and were given the discounted rate for the evening. The staff was very willing to help us get rooms close together inside at the late hour we arrived. 2)One of the rooms we had had blood all over the blanket. Blood is very obvious compared to wine, and other things. Not sure if it was from a bloody nose, or something worse, but it was blood none the less. There was some sort of tobacco or mulch in the tub. We attempted to turn the water on to rinse it down and it would not drain. The carpet was dirty. We called to the front desk to complain and they said they would send housekeeping. No one came after an hour, so we called again. There was a new person on staff and he said the room should not have been rented out, because it had not yet been cleaned! We moved that room. In both the new room, and the other room we were in, there were roaches! I know that is it the south and it is supposed to be "normal", but we have stayed in MANY hotels in the south and have never seen a roach until now. 3) We asked for irons, but were told that all of the irons they had were already in other rooms and we would have to wait until one was returned. That never happened! We ended up having to track down a housekeeper to find us one. 3)Breakfast was prepared, but after the roaches, we went to Burger Kind instead. We asked to speak to a manager the next morning, but none was available. We will not be staying again!
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