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Fairfield Inn & Suites Winston-Salem Hanes Mall
Ranked #10 of 38 Hotels in Winston Salem
Certificate of Excellence
NH
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Service!”
Reviewed August 24, 2009

We arrived at Winston-Salem after an exhausting airline experience and wanted to check into our hotel early (10 a.m.). The front desk staff let us check in early and even upgraded our room to a suite since their other rooms weren't ready yet! The suite was great - king size bed and separate living area. Very clean and comfortable for a great price.

We love the "extras" this hotel offered - free water at the desk, Otis Spunkmeyer cookies in the evenings (yum!) and the pool.

Great location too - near the mall and lots of restaurants.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelChipNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
    98
    66
    22
    4
    0
See reviews for
60
49
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
Ft. Bragg
Level Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed August 21, 2009

Average property. Clean room, OK staff (daytime front desk staff was excellent, evening front desk staff was poor).

Stayed July 2009, traveled on business
Helpful?
Thank BraggDLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleig, NC
1 review
Reviewed July 17, 2009

I started staying here about a month ago after I called the property to inquire about Long-Term Stays. The General Manager was very informative and curteous and offered a site tour of the property. After viewing the site and its amenities, I booked it immediately. My stay has been wonderful. The staff has gone above and beyond the call of duty and I have and will continue to recommend this property to anyone staying in the area.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scrane1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 30, 2009

We stopped here for an overnight stay on our way to Charleston SC. It was my wife and I, my older sister and her son, and my younger brother. We stayed in one room, and once we got our cot for my brother, it was comfortable for all of us. Very quiet, and spacious too. The continental breakfast helped out, since we were on a tight schedule. But if you want a place to eat, theres a bunch of places nearby, and a mall across the street. We were all very satisfied!

  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arzcards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
1 review
Reviewed May 21, 2009

I stay at the Fairfield every time I am in Winston Salem. My experiences with the staff and hotel have always been wonderful. I would absolutely recommend staying there.

  • Stayed May 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lakedog98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freeburg, Illinois
Level Contributor
147 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed October 3, 2008

My family stayed here and used a coupon from one of the hotel books we picked up at the welcome center $79.99 (best deals on good hotels). The hotel was easy to find, friendly staff, clean-large rooms. My kids loved the pool, there was no one in it. The only bad thing was it is outside and it did get a little chilly at night, but kids don't care when they want to swim. Good breakfast. Would definately stay again.

  • Liked — Pool
  • Disliked — Nothing
  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthews, North Carolina
Level Contributor
130 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed September 13, 2008

I was staying here using Marriott Points, as I have when traveling to Winston-Salem before, and the hotel is your average Fairfield Inn - nothing special, but clean and equivalent to the expected value. The bedding is the same as it is across the chain, and the rooms are fairly large. The bathrooms could use a little updating, but that's fairly minor. If you're looking for a cheaper place to stay in the Winston-Salem area, I would recommend this place - but if you're looking for a bit more comfort and something upscale, try the Courtyard down the street.

  • Liked — Always available for booking with points
  • Disliked — It's nothing special
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Doug H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Winston-Salem Hanes Mall

Property: Fairfield Inn & Suites Winston-Salem Hanes Mall
Address: 1680 Westbrook Plaza Dr, Winston Salem, NC 27103-2992
Phone Number:
Location: United States > North Carolina > Winston Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Winston Salem
#6 Romantic Hotel in Winston Salem
#6 Business Hotel in Winston Salem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Winston-Salem Hanes Mall 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
The Fairfield Inn & Suites Winston-Salem Hanes Mall hotel is located off I-40 at Hanes Mall, just 5 miles from downtown Winston-Salem. Our Winston-Salem hotel offers spacious rooms with luxurious bedding and complimentary Wi-Fi. After working out in our fitness center, or swimming in our indoor pool, enjoy a complimentary hot breakfast with fresh hot coffee. Other hotel amenities include a business center, and free wireless internet throughout hotel. ... more   less 
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Also Known As:
Fairfield Inn Winston-Salem Hanes Mall Hotel Winston Salem
Fairfield Winston Salem
Winston Salem Fairfield Inn

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