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bennermane
Tampa, Florida

Great stay!

5.0 of 5 bubblesReviewed Sep 18, 2017
Great stay! Our check-in and check-out were seamless. Conveniently located, complimentary breakfast was great(my wife is vegan and she was able to have a great breakfast), the room & property were kept clean and my wife and I were fortunate enough to be able to take advantage of their fitness facility which was small but did the job.
Date of stay: August 2017
Trip type: Traveled with family
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gloria P, General Manager at Hampton Inn and Suites-Winston-Salem/University Area NC, responded to this review
Responded Sep 25, 2017
Thank you so much for being our guest and letting us know how your stay with us was. I am pleased to hear that we could accommodate your wife's breakfast needs. I look forward to serving you both in the future,
Thanks
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed September 12, 2017

We arrived late, after 1:00 a.m. Welcome by pleasant service desk personnel. Everything was ready and fast check in so we could get to sleep soon. Quiet and comfortable sleep. Breakfast was good, clean and full of food, never had to wait for refill for food. A very pleasant start to our vacation travel.... recommend and will do it again.

Date of stay: September 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank DavidW13030
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gloria P, General Manager at Hampton Inn and Suites-Winston-Salem/University Area NC, responded to this reviewResponded September 13, 2017

Thank you for letting us know how your stay with us was as well as for being our guest. I will definitely let the staff know the kind words that you spoke. Again thank you for being our guest,

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed September 12, 2017

We stayed here on Sept 1. Arrived late in the evening without a reservation. I was greeted by Adam at the Front desk. He was professional and friendly, and quickly arranged a room. He recommended a few restaurants in the area for us, and gave me a couple of bottles of water.
I parked the car, grabbed our luggage and went to the room. The room was great! More than we expected.
Of course, I left something in the car, when I passed by Adam, he called me by name & asked if I was satisfied with the room. Of course it was, and thought it was nice he remembered my name.
Back in the room, we discussed going out to dinner, but decided to just have a pizza delivered.
There was a problem with the order, they sent 2 pizzas. Later pizza hut customer service called the hotel. Adam put them on hold and rang our room. He apologized for calling late, and was aware of a "pizza problem" . He asked if he could put customer service through, I declined, it was to late to discuss a $15 pizza.
Adam asked if there was anything we needed, and if he could be of any further assistance.
The attention to detail, professionalism and friendly demeanor of Adam made the difference in our stay. I truly felt he actually cared about our satisfaction.

After this experience, I can tell you, We will back every time we are in the area!

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Billcmh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gloria P, General Manager at Hampton Inn and Suites-Winston-Salem/University Area NC, responded to this reviewResponded September 13, 2017

Thank you for being our guest and for letting us know about your stay with us. I will definitely let Adam know that he was appreciated. I look forward to serving you in the future,

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed September 12, 2017

This hotel had generously sized rooms with convenient amenities including bottled water, free WiFi and a nice fitness center. The staff is very friendly and knowledgeable about area restaurants and shopping. It was easily accessible from the highway and convenient to downtown without being in the middle of the hustle and bustle.

Date of stay: September 2017
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank kimberlyk278
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gloria P, General Manager at Hampton Inn and Suites-Winston-Salem/University Area NC, responded to this reviewResponded September 13, 2017

Thank you for being our guest and for letting us know about your stay with us. I look forward to serving you in the future,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed September 7, 2017

Our stay was for a Wake Forest Game. Rooms were very clean. Outside area was clean and felt safe. Front desk went above and beyond to help us get registered. We had booked a room at another hotel in the area, Winston-Salem Hotel and Spa. It was not a place we wanted to stay. The front desk associates at this Hampton Inn were extremely accommodating and made out last minute check in a smooth transition.

Date of stay: September 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank michellehX8076TI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gloria P, General Manager at Hampton Inn and Suites-Winston-Salem/University Area NC, responded to this reviewResponded September 13, 2017

Thank you so much for choosing to stay with us during the football. I appreciate all the kind words and definitely look forward to serving you in the future,

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed September 6, 2017 via mobile

Place was very clean, the room was huge, pool could've used some more tables but other than that the pool was nicely kept! The staff was great, very friendly and helpful! The continental breakfast was good too. Great variety and everything looked and tasted fresh!

Date of stay: September 2017
Trip type: Traveled with family
Thank Jessica V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gloria P, General Manager at Hampton Inn and Suites-Winston-Salem/University Area NC, responded to this reviewResponded September 7, 2017

Thank you so much for the nice words. I will definitely pass on your comments to our management company. Thank you again,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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