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All reviews front desk great stay room was clean the breakfast area oatmeal complimentary breakfast parking lot inns walmart
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Reviewed September 7, 2016 via mobile

We recently stay two nights in this hotel. We stayed in the king-size suite which featured a sleeper sofa. We also have a small child which slept with us in the king size bed. There was plenty of room for all five of us. The indoor pool was very clean although it didn't feel very heated. Maybe they turn it off during summer? Great breakfast selection but get there early. They start shutting it down around 930. After that point you get what's left!

Date of stay: September 2016
Trip type: Traveled with family
Thank Angie R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Summer C, General Manager at Hampton Inn and Suites-Winston-Salem/University Area NC, responded to this reviewResponded September 12, 2016

Angie R-

Thank you for taking the time to let us and other travelers know about your experience. It's great to hear you enjoyed one of our suites as they are very roomy and great for a family! We hope that when you visit the Winston Salem area in the future we will be your home away from home!

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Reviewed September 7, 2016

This hotel is very clean and wonderfully helpful. Paris at the front desk was unbelievably friendly and personable. He was a great way to introduce us to the hotel. He went above and beyond to assist my group in what we needed. Love the snack bar at the front desk- great for late night goodies! Definitely will return if in the area!

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank mhicks12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Summer C, General Manager at Hampton Inn and Suites-Winston-Salem/University Area NC, responded to this reviewResponded September 12, 2016

mhicks12-

Thank you for taking the time to let us know about your experience our staff works extremely hard to ensure all of our guest have a pleasurable experience. Paris has only been with our hotel for a short period of time, and has really taken guest service to the next level. Our team is so fortunate to have Paris with us! Thank you for being our guest, and we look forward to serving you in the future!

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Reviewed September 5, 2016

Paris at the front desk allow me to check in early because we had gotten to Winston Salem earlier than expected before normal check in at 3pm. Paris checked to see if he had a room and to my surprise a room was ready at 130pm and I was allow to go ahead an check in fully. I called that excellent service and would recommend this hotel to any of my family and friends. Excellent service and the stay was GREAT. If you decide to visit the hotel definitely ask for Paris, he will assist you in every way possible to ensure you have a great stay at the Hotel!

Room tip: Higher floors have less A/C unit noise. I stayed on the 3rd floor close to end. Very Quiet.
Date of stay: September 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kelvin B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Summer C, General Manager at Hampton Inn and Suites-Winston-Salem/University Area NC, responded to this reviewResponded September 7, 2016

Kevin B-

Thank you for being our guest and for taking the time to let us know about your experience. Paris joined our team just a few short weeks ago and we are so excited to have him. He really has brought a whole new meaning to customer service to the table! I will be sure to share your compliments about Paris and the hotel at today's team huddle! We absolutely love hearing about the success of our employees and that you had a GREAT experience. We look forward to serving you in the Winston-Salem area in the future.

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Reviewed September 5, 2016

My husband and I were driving home after spending the night waiting out a recent tropical storm in the Outer Banks of North Carolina. We picked this hotel at random and found the front desk staff to be wonderfully refreshing and helpful. They gave us advice on where to eat and how to park our truck and trailer so we wouldn't have to unhook. The hotel was exceptionally clean and the room was very comfortable. Breakfast was good and constantly stocked.

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank jbparkey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Summer C, General Manager at Hampton Inn and Suites-Winston-Salem/University Area NC, responded to this reviewResponded September 7, 2016

jbparkey-

Thank you for taking the time to let us and other travelers know about your experience. We strive to provide exceptional customer service and accommodations to each and every guest! It's great to hear our Guest Service Representatives took great care of you and you found the room exceptionally clean! Thank you for being our guest, and we hope to serve you again when visiting the Winston-Salem area.

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Reviewed September 4, 2016 via mobile

We were very impressed! Great staff everyone was friendly and dressed to impress. Up to date decor and the room was very clean. Breakfast was plentiful and very well maintained. If we are ever in the area again this a definite repeat visit hotel.

Date of stay: September 2016
Trip type: Traveled with family
Thank micib2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Summer C, General Manager at Hampton Inn and Suites-Winston-Salem/University Area NC, responded to this reviewResponded September 5, 2016

Mici B-

Thank you for choosing our hotel for your accommodations while visiting the Winston-Salem Area. We truly strive to provide friendly service and comfortable accommodations to each and every guest! Our Front Desk takes pride in what they do, and they are always "dressed to impress". I'll be sure to share your feedback to them along with our breakfast team! Thank you again for choosing our hotel, and we look forward to serving you in the future!

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