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“Solid All Around”

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Hampton Inn & Suites Winston-Salem / University Area
Ranked #3 of 37 Hotels in Winston Salem
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Solid All Around”
5 of 5 bubbles Reviewed April 21, 2014

Very pleasant stay at this hotel during family road trip. Front desk staff was very friendly and check in was fast and efficient. The staff provided a very extensive list of local restaurants and offered a great recommendation. The hotel appears new and the room was of nice size and smelled fresh. Everything was clean and in good shape. The bed and pillows were comfortable and I like that they wash the duvet cover for each guest. The room was quiet and we did not hear anyone all night. We did hear guest in the adjoining room in the morning. We had to rush through breakfast but it appeared that they had the standard Hampton items including cereal, fruit, waffles, eggs, oatmeal and more. I would highly recommend this hotel.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank AlanFred316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, April 23, 2014
Thank you for taking the time to let myself and other travlers know about your expereince! We strive to provide great service and accomodations each and every time! We want our Front Desk Staff to be the experts in town and be able to help our out of town guest! I'm glad you were able to expereince this. I do hope you enjoyed Winston Salem during your visit, and we hope that when you are traveling back to the area we will be your choice in hotels! Thank you for being a valued guest and we love having you here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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531 reviews from our community

Traveler rating
    390
    106
    24
    5
    6
See reviews for
220
92
24
154
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Loveland, United States
1 review
5 of 5 bubbles Reviewed April 14, 2014

This Hampton Inn was the best yet! The staff was friendly and very helpful. They answered every question promptly and efficiently. The hotel itself was clean and updated. I would highly recommend this hotel.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Barbara Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, April 15, 2014
Thank you for being a valued guest of our hotel. We strive to provide great service and accommodations each and every time. We hope that when you are traveling back to the Winston Salem Area we will be your choice in accommodations. Thank you again for being a valued guest, and we look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston-Salem NC, United States
1 review
5 of 5 bubbles Reviewed April 10, 2014

Outstanding property. Clean, quiet rooms. Bed lines appear new and cleaned daily. Internet that actually works. Very quiet building. Within walking distance to restaurants. Excellent breakfast choices.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, April 15, 2014
Thank you for letting us and other travelers know about your experience at our hotel. We strive to provide great service and accommodations to each and every guest every time. We hope that you will choose our hotel when traveling back to the Winston Salem Area. Thank you again for letting us know how we are doing, and for being a valued guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 bubbles Reviewed April 2, 2014

Unmatched customer service and accommodations. Tia at the front desk was wonderful, such a pleasure to come into at 11:30 pm after a long day. Thanks for a great experience! She even moved me to a quieter room after hearing that where I was originally was close to a noisy one!

Room Tip: Ask Tia or anyone at the desk, they will help you out
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  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LisaS3513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, April 15, 2014
Thank you so much for your great review! Tia is our Night Auditor and often goes unseen by the average traveler. She truly does a great job taking care of our guest during the night hours. It is so great to see her name on a review! I will share this review with her. We hope that while you are visiting the Winston Salem area that you will visit our hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upper Falls, West Virginia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 2, 2014

My husband and I stayed here on our way home from Raleigh. We picked this location because we wanted to do some hiking at Hanging Rock & Pilot Mountain State Park. We received a warm, friendly welcome as soon as walked in! The room was clean and nicely furnished. The breakfast the next morning was good -- quality food that we have come to expect from the Hampton Inn chain. The hotel itself is very convenient to area restaurants and the interstate on/off ramps. Overall, a very nice hotel and area.

Room Tip: We stayed in the first King room down the hall from the check-in desk. I was a little concerned tha...
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TripMollyCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, April 15, 2014
Thank you for taking the time to let us know about your experience at our hotel. We strive to provide clean rooms and friendly service each and every time. We hope that when returning to the Winston Salem area we will be your choice of hotels. Thank you again for being a valued guest and we look forward to serving you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
서울, South Korea
1 review
4 of 5 bubbles Reviewed April 1, 2014

It was very good overally. Service is very good and clean. Free breakfast is good to us and free coffee & tea service is also good to us. The duvet covers are also very clean and bath materials are well ready to use.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Eun Pyo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, April 15, 2014
Thank you for being one of our valued guest. We strive to provide great service and accommodations to each and every guest. We hope that when you are visiting the Winston Salem area you will choose our hotel as your choice of accommodations. Thank you again for being our guest, and we loved having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sudbury, Massachusetts
Level Contributor
82 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed March 27, 2014

I do not typically seek out Hampton Inn & Suites when traveling, but based on this recent stay they may become my go-to chain. This property provided a surprise-and-delight experience all around. Pleasant decor, fresh and clean, with surprisingly comfortable beds, pillows and linens. The breakfast area was comfortable, spacious and contemporary, offering a very nice selection of both healthy/light and traditional choices, including the ever-popular waffle maker.

The desk staff was attentive and helpful, always appreciated.

Be aware that the surrounding area offers many popular chain eateries, but not much in the way of anything else that is a little nicer.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MassFamilyTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, April 15, 2014
Thank you for taking the time to let us and other travelers know about your experience to our hotel. We work hard to provide great service and accommodations each and every time. We hope that when traveling to the Winston Salem area we will be your choice in hotel. I will share all the feedback you provided at our next team huddle. Thank you for being a valued guest, and we look forward to your visit again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Winston-Salem / University Area

Property: Hampton Inn & Suites Winston-Salem / University Area
Address: 309 Summit Square Ct, Winston Salem, NC 27105-1483
Phone Number:
Location: United States > North Carolina > Winston Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Winston Salem
#2 Business Hotel in Winston Salem
#2 Romantic Hotel in Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Winston-Salem / University Area 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Hampton Inn&Suites Winston-Salem/Univ. area is the city's newest hotel. ... more   less 
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Also Known As:
Hampton Inn & Suites Winston-Salem / University Area Hotel Winston Salem
Hampton Inn And Suites Winston-Salem / University Area

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