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Hampton Inn & Suites Winston-Salem / University Area
Ranked #3 of 38 Hotels in Winston Salem
Certificate of Excellence
Conway, South Carolina
Level 5 Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Enjoyable stay”
Reviewed December 4, 2013

Driving from Akron Ohio to Conway SC stop at this hotel for the night. The desk staff was friendly and helpful. Stayed on the 4th floor so I had no one above me, the room was clean, updated and overall great. the WIFI was excellent with no concerns. The breakfast in the morning was more then plenty with a wide range of food to select from. A nice point to stop for the night with plenty of place to eat and shop.

  • Stayed November 2013, traveled solo
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank artgray44090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, January 6, 2014
Thank you for choosing our hotel while traveling through the area. We receive a lot of travelers from the Ohio area that are traveling to the coast of the Carolinas, and we love having you here! We strive to provide great service and accommodations to each and every guest when traveling. Thank you for being a valued guest!
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576 reviews from our community

Traveler rating
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248
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
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English first
Lawrenceville, Georgia
Level 6 Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 3, 2013

We stayed at this Hampton 11/27 - 11/29; it was the 2nd Thanksgiving that we stayed at this location. I will definitely book again. The bathroom was immaculate (i cant stand a shower that is not totally clean). And the rest of the room looked great also. The Hampton Inn mattresses and pillows are top of the line. Even though its been open a few years it looks brand new. The only reason I do not give it 5 stars is the breakfast. Is there any way you could provide a few more healthy options ? Suggestions: real syrup (cant eat the totally fake stuff in the little packets); real yogurt (without all the artificial ingredients); real half & half for the coffee (instead of the fake stuff in the plastic containers). etc....

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank laura1040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, January 6, 2014
Thank you for visiting our hotel during the holidays! We strive to make every visit whether business or pleasure as close to home as possible! I am also a personal fan of the Hampton mattresses and pillows I always get a great nice rest when traveling. Also, thank you for letting us know about our breakfast, our hotel along with the Hampton Brand is revamping our breakfast selections. As a traveler, you will begin to see some healthier options when visiting our hotels; such as a wide variety of fresh cut fruits, also turkey options for the meat. We strive to provide not only great accommodations, but service and cleanliness as well. We hope that when visiting our area again you will stop by and see the improvements to our breakfast selection!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
central Virginia
Level 4 Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 25, 2013 via mobile

Wonderful accomodations...immaculately clean, very courteous & helpful staff, excellent fitness center & breakfast was wonderful. Saw a great business center but didn't use it. We are travelers who always find Hampton Inns perfect for our needs and this one was one of the NICEST we have ever stayed in. Adjacent to huge Hanes Mall & a multitude of excellent restaurants.
Convenient to I-40.

  • Stayed November 2013
    • Value
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    • Rooms
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Helpful?
Thank VA10Ann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, January 6, 2014
Thank you for taking the time to let us and other travelers know about your experience when visiting our hotel. We strive to provide great service and accommodations to each and every guest! While visiting we are glad you were able to take advantage of some of our amenities such as the fitness center and breakfast. We hope that when visiting the Winston Salem Area again we will be your choice in hotels!
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Waterford, Michigan
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed November 22, 2013

The Staff is Very Friendly, Courteous, and Helpful. It was very close to the Company I was working with. Having a Hot Breakfast was an Awesome part of the morning. A nice selection of restaurants close to the hotel made dinners quick and easy.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Rick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, November 24, 2013
Thank you for being a valued guest, and letting other travelers know about your experience. We strive to provide great service and accommodations each and every time. I will make sure to pass along the kind words you expressed about the staff at our next team huddle. They really pride themselves on providing excellent service to our guest! We hope that when visiting this area again we will be your choice in hotels! Thank you for the opportunity to earn your business not just get it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston-Salem, United States
1 review
Reviewed November 20, 2013

The Hotel staff/service was excellent. I would highly reccommend this hotel to co-workers,friends and family. The facility was beautiful and very modern. the amenities were great. My daughter enjoyed the pool area. The breakfast was very good with many choices. We were extremely satisfied with this hotel stay and looking forward to using our HHonors card for our next stay. We need more of these hotels in our area and all throughout the States.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Rhonda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, November 24, 2013
Thank you for taking the time to let us and other travelers know about your experience to our hotel! We strive to provide great service and accommodations each and every time. I’m glad you and your family were able to enjoy some of our amenities while you were here. The hhonors program is a great way to earn points while traveling. This is just another advantage of being our guest! We hope that we will be your choice in hotels when visiting the Winston Salem area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring Hill, FL
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 13, 2013

Not too much to say about this hotel, but all good. I stayed here on 4 occasions in September for business. Staff were very pleasant, rooms were average. There are 2 sizes of room, one with a divider between a living room area and bed. All rooms have microwave and small fridge. Lots of restaurants around the hotel, some within walking distance. Bed was comfortable. room and hotel were clean. Breakfast, with some hot items, free every morning, and also a 'rush' breakfast brown bag you take with water, muffin, granola bar, and apple - nice idea! Overall a good hotel.

  • Stayed September 2013, traveled on business
    • Value
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Helpful?
Thank jollyroger007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, November 24, 2013
Thank you for taking the time to let us and other travelers know about your experience at our hotel. We strive to provide great service and accommodations each and every time. I understand that you are a frequent traveler to the area, and would love the opportunity to continue to earn your business. Please let what we can do to continue to do this. I also am a fan of the on the run breakfast bags! They are just one of the great amenities we offer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, United States
1 review
Reviewed November 13, 2013

The shower was clogged and backed up, there was not enough food at breakfast even though the hotel seemed no where near 100% occupancy and somewhat non-caring management. I stay at Hampton because I know what I SHOULD get, but not the case here.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Todd F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer C, General Manager at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, November 24, 2013
On behalf of the management and staff, I would like to personally apologize for any inconvenience you received during your visit to our hotel. We really strive to provide great service and accommodations to each and every guest. Please reach out to me at your earliest convenience as I would like to discuss what opportunities we have to improve. I can be reached at 336-377-3000. Please ask for Summer Combs the General Manager. We want the opportunity to earn your business not just get it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Winston-Salem / University Area

Property: Hampton Inn & Suites Winston-Salem / University Area
Address: 309 Summit Square Ct, Winston Salem, NC 27105-1483
Phone Number:
Location: United States > North Carolina > Winston Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Winston Salem
#2 Romantic Hotel in Winston Salem
#2 Business Hotel in Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Winston-Salem / University Area 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Hampton Inn&Suites Winston-Salem/Univ. area is the city's newest hotel. ... more   less 
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Also Known As:
Hampton Inn & Suites Winston-Salem / University Area Hotel Winston Salem
Hampton Inn And Suites Winston-Salem / University Area

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