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Hampton Inn & Suites Winston-Salem / University Area
Ranked #3 of 38 Hotels in Winston Salem
Certificate of Excellence
Winston Salem, North Carolina
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best Service Best Staff Best Hotel”
Reviewed October 19, 2011

As a seasoned traveler I would recommend the Hampton Inn & Suites University Area, Winston-Salem, NC as one of the best. The staff is always smiling, their service is second to none, and the hotel itself is 5 star excellent. There are several restaurants nearby and the location is central to the North Carolina business community. I will stay here everytime I am in the area and you should too!!!

Room Tip: All the rooms are great here. You can't find a bad one.
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vhiatt, Director of Sales at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, October 20, 2011
Terry G-

Thank you for your wonderful comments! It was a pleasure to meet you and we look forward to your return. Be sure to stop by the office and say hello again.

Safe travels~

Vicki Hiatt
Director of Sales
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576 reviews from our community

Traveler rating
    419
    116
    28
    6
    7
See reviews for
248
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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  • German first
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English first
Austin, Texas
Level 6 Contributor
238 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed October 18, 2011

The Hampton University is clean and the beds are very comfortable. The location was good for a visit to Wake Forest.

This is a top-notch Hampton.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JPax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vhiatt, Director of Sales at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, October 20, 2011
JPax,

Thank you for your positive comments. We hope to be your first choice when return to visit Wake Forest in the future!

Wishing you safe travels~

Vicki Hiatt
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holland, Michigan
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 15, 2011

Pleasant stay, clean locationi and friendly staff, thank you to the staff!

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vhiatt, Director of Sales at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, October 17, 2011
Tom L,

Thank you for selecting the Hampton In & Suites University for your recent visit to Winston Salem. It warms our hearts to know we have given you good service and offered the amenities you expect. We hope to be your first choice for a accomodations when returning to the Winston Salem area!

Safe travels~

Vicki Hiatt
Director of Sales
Hampton Inn & Suites University
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delphos, Ohio
Level 6 Contributor
101 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 28, 2011

Our group loved your hotel. It was so perfectly appointed, breakfast was fresh and imaginative with its selections. Staff did everything they could. Everyone talked about the friendliness and hospitality we found everywhere we went. If we come back to the area we won't need hotelplanner 'cause your property wins the prize! I have worked with a good number of "Sales managers" you were so accommodating - Our room was enormous and delightfully appointed.

Room Tip: Ask for the room that has a fold out couch as well as the king bed. It is an enormous room.
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  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MPHDelphos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vhiatt, Director of Sales at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, October 17, 2011
MPHDelphos,


Your group was a real treat to have at the Hampton Inn & Suites University! We loved how they used the lobby area to visit with each other and how they interacted with the staff. All of you are welcome back anytime! I would love to work with you in planning your next tour!

P.S. The wine was most enjoyable!

Vicki Hiatt
Director of Sales
Hampton Inn & Suites University
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Graham, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 15, 2011

I have stayed here for 4 weeks for academy and I have to say that this was a nice home away from home. I'm really gonna miss it here. All the staff was always very friendly and very helpful. I will be sure to come and stay with ya'll again if my future brings me back to Winston-Salem. Thanks Again!

  • Stayed August 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vhiatt, Director of Sales at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, September 19, 2011
Emily H,

It was our pleasure to have you at the Hampton Inn & Suites Univeristy during your month long training! We wish you great success as you begin your new career back home. Please come and see us again soon!

Best wishes from Wendy, John, me and the entire staff~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level 5 Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 13, 2011

Every staff member made my wife and I feel very welcome and important! Every detail that could be attended to was and without asking. Visiting to attend U.S.Open Series tennis last month and selected this hotel that was nearby. Never staying there before always makes me uneasy. We drove up and the outside looked like a Hilton. The lobby had a flowing wall of water that was very relaxing. The property was absolutely "best in class" to me. I travel for business and stay in hotels often, usually Hampton Inn. This was without question the overall best I have stayed at and would reccomend it to anyone at all. Thanks to Hampton Inn and to the staff at the Winston Salem location. 309 Summit Square Court.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank FloridaTraveler1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vhiatt, Director of Sales at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, September 15, 2011
Florida Traveler,

Thank you so much for your wonderful comments. It makes the team very happy to know we are doing our work well in servicing our guests. I have shared your comments with the entire team.

We hope to be your first choice for accommodations when returning to Winston Salem and hope to see you in 2012 for the Winston Salem Open!

Vicki Hiatt
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwich, Connecticut
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 29, 2011

This a new, clean, and comfortable property. For me, what moved it from 4 stars to 5 was the service we received. Even though the folks at the front door aren't technically concierges, they very capably handled the barrage of question that we threw at them about move times and locations, restaurants, directions, etc. And when a taxi we had requested did not show up on time, the gentleman at the desk made a terrific and much-appreciated comand decision which, to me, spoke of an empowered and well-trained staff (and well-hired) staff. Particularly recommended if you're going to be doing something at Wake Forest, which is maybe a 5 minute car ride from the hotel.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tropean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vhiatt, Director of Sales at Hampton Inn & Suites Winston-Salem / University Area, responded to this review, August 31, 2011
Tropean,

Thank you for taking the time to write such a wonderful review of the Hampton Inn & Suites University! It gives us great joy to know we are doing our work well to accommodate all of guest's needs. I am particularly happy to know the training and empowement of staff is a success. We wish you safe travels and hope that we will host you again on your next visit to Winston Salem.

Vicki Hiatt
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Winston-Salem / University Area

Property: Hampton Inn & Suites Winston-Salem / University Area
Address: 309 Summit Square Ct, Winston Salem, NC 27105-1483
Phone Number:
Location: United States > North Carolina > Winston Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Winston Salem
#2 Business Hotel in Winston Salem
#2 Romantic Hotel in Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Winston-Salem / University Area 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Hampton Inn&Suites Winston-Salem/Univ. area is the city's newest hotel. ... more   less 
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Also Known As:
Hampton Inn & Suites Winston-Salem / University Area Hotel Winston Salem
Hampton Inn And Suites Winston-Salem / University Area

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