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“Always stay here.”

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SpringHill Suites Winston-Salem Hanes Mall
Ranked #17 of 38 Hotels in Winston Salem
Certificate of Excellence
GreenLeadersSilver level
Nashville, TN
Level 6 Contributor
105 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Always stay here.”
Reviewed June 19, 2012

We always stay here when we come to Winston Salem. We love the suite type rooms they are perfect for our family of 4. It is close to the mall, restaurants, and of course our reason for visiting Wake Forest. Breakfast is a usual hotel breakfast. Pool is on the smaller side but we are there during the week so it is rarely full. Although there was a sports event this weekend when we arrived mass chaos and lots of kids. If I wasn't accustomed to that it would have been overwhelming. I was a little disappointed that when I made my reservation they did not have a double room available and told me to keep calling back so we did but when we got our room changed they changed my rate as well. It went up. They quoted us a different price for the rest of the week as well as our parents. Our parents didn't get the rate quoted. We haven't checked out yet so I'm not sure what we will be charged. Overall though we have always been happy with our stay here.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
New Bern, North Carolina, United States
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 22, 2012

Almost new, very well designed rooms. Nice breakfast. Staff went out of their way to get us in a room so we could change clothes and get to a graduation event. Highly recommend.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Allen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornelius, NC
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 8, 2012

We stayed at this hotel for a weekend tennis tournament at Hanes Park. The room was very nice and clean. The mini refrigerator was great to hold gatorades/water for the tournament. Our room had 2 double beds and a sofa bed which were all very comfortable. The bathroom had the toilet and shower/tub behind a closed door while the sink was outside of the bathroom and open to the bedroom area. It made it hard for my boys to sleep while I dried my hair in the morning but not a major problem. The room had a really large closet to hold all of their gear which was really great. Wireless internet worked well in the room. We didn't eat breakfast at the hotel but it looked like it was good. There was a soccer tournament going on as well that weekend and the breakfast area was very crowded with children,

The hotel was very close to shopping and restaurants. I would definitely stay here if in the area again.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lakenorman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Tennessee
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 27, 2012

This hotel was newer and actually pretty nice for the price. The rooms were spacious and clean. It was very nice to have a fridge, microwave and sink in the seperate sitting area. The breakfast was nothing to write home about, but the weekday (only two days a week I believe) evening snacks and drinks made up for that. It's in a pretty good location near Target and Hanes Mall. My main sticking point was the extremely cold morning showers each day. I don't know what was going on, but there was a real problem getting even lukewarm water in the normal morning shower times!

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank TNtravelers02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evansville, Indiana
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 25, 2012

Were in town for World Furniture Market in High Point. Stayed 4 nights at this property. Everything was very nice. The complimentary breakfast was good and the location was very good. Many restaurants and shopping nearby. This hotel is an easy fifteen/ twenty minute drive to High Point.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eric323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level 5 Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed April 23, 2012

Was in town for one night on business and this was a quick, easy stay. The staff was very friendly, the rooms very clean. This is a fairly new property and you could tell that they were trying very hard to make everyone happy and comfortable. They even had a little guest happy hour at night with muchies and beer/wine.

The hotel is set back away from the main road a bit so it was nice and quiet. It's located right by a Panera - so great for a breakfast on the run or salad for dinner.There is also a Target across the street if you forget anything from home.

Good value, convenient stay.

Room Tip: Ask to face the rear of the property for added quietness.
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brashsassy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Virginia
Level 3 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 16, 2012

This hotel was great. The service was good, the room was very clean and spacious. The only problem that we had at all was the pool area. There was a large bus of kids there while we were there, and my kids could not enjoy the pool at all. The indoor pool is on the small side, so when all those other kids were in it, we were forced to leave the pool area. The continental breakfast was good. The hotel is in a very easy to get to location and right in the mix of places to eat and shopping areas.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wvmommy111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Winston-Salem Hanes Mall

Property: SpringHill Suites Winston-Salem Hanes Mall
Address: 1015 Marriot Crossing Way, Winston Salem, NC 27103-5545 (Formerly SpringHill Suites Winston-Salem)
Phone Number:
Location: United States > North Carolina > Winston Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Winston Salem
#10 Family Hotel in Winston Salem
#11 Romantic Hotel in Winston Salem
#15 Business Hotel in Winston Salem
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Winston-Salem Hanes Mall 3*
Number of rooms: 95
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Also Known As:
Springhill Suites Winston-Salem Hotel Winston Salem

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