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“Still Say HGIs Anytime, Anywhere”

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Hilton Garden Inn Winston Salem
Ranked #7 of 38 Hotels in Winston Salem
Certificate of Excellence
Adrian, Michigan
Level Contributor
2,128 reviews
260 hotel reviews
common_n_hotel_reviews_1bd8 833 helpful votes
“Still Say HGIs Anytime, Anywhere”
Reviewed January 20, 2014

I am a big fan of Hilton Garden Inns for business travel and my experience at this property did nothing to change that opinion. It was located in a pleasant commercial area which has a look that suggests it could be turned into a town center mall when completely developed. At the time of our stay, besides the HGI, there were two or three restaurants, a fro-yo place, what appeared to be an apartment building and an office building in this complex. There was another apartment building or hotel going up right beside the HGI. It was also close to the Hanes Mall area which provided multiple dining and shopping options. The facility was not visible from the highway and required a mile or so drive once exiting so a good GPS came in handy. The staff was friendly and my room was up to the high standards I have come to expect from HGI. It was clean and spacious and all of the amenities worked well, including the Wi-Fi. The morning breakfast was good. Mine was a freebie because of my Diamond status but my colleagues were able to eat for $7.95 which included hot food to order and a cold bar that featured breads, fruit, cottage cheese, etc. This was much more reasonable than many HGIs at which I have stayed and they also offered more complete table service. My check-out was quite quick and I found out they have gone to e-receipts for payment records, which is a great feature. The rate for this hotel was very reasonable for the quality of the accommodations. Overall, I would recommend this hotel if you need a place to stay for business in the Winston-Salem area.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, January 21, 2014
Thank you for being a loyal fan of Hilton Garden Inn and for recommending ours the Hilton Garden Inn Winston Salem to other business travelers. Your great review is appreciated and so is your business. We hope to see you again soon.
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475 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
wilkesboro, United States
1 review
Reviewed January 19, 2014

Best value and services. Excellent bed, in room temp control, large desk, menu in book of hotel services, plenty of garlic in the food, fresh romaine lettuce and plenty of garlic in dressing, food served hot and pleasant woman, Tracey, working the dining room.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, January 21, 2014
We will be sure to let Tracey know about your nice review that included her. We are also happy you enjoyed our food so much here at the Garden Inn Winston Salem. Thank you for your business and for such a nice review. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston-Salem, United States
1 review
Reviewed January 13, 2014

Room was clean, check in was fast, staff helpful and courteous. Fitness center was great, relatively new equipment, lots of TVs. Had a little frustration trying to control the temperature in the room; thermostat wasn't responsive.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ronnie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, January 17, 2014
We are looking into the problem with the thermostat and want to thank you for bring it to our attention. We are pleased to read all the nice words concerning our staff and are looking forward to your next visit to our area. Thank you for your review and for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
Reviewed January 6, 2014

Excellent service, staff, cleanliness. The breakfast was the only meal we ate and it was tops for the $$ - good variety of foods. The value was as well as others in the area. Fairly convenient to the residence we were visiting. Very convenient for travelers using major roads.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, January 11, 2014
Thank you for taking the time to post a review of your recent stay here with us at the Hilton Garden Inn Winston Salem. Excellence in service, staff and cleanliness is what we strive for and by your review you think we have achieved this. We hope to be seeing you again soon. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Coast, Florida
Level Contributor
126 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 30, 2013

My wife and I spent two nights with the Hilton Garden Inn last week. My comments: great accommodations, great beds, great service. The welcome from staff was friendly and knowledgeable. The beds were the best, giving us two nights of very restful sleep. When our reservations at a restaurant in Elkin were tossed, both ladies and the manager at the restaurant suggested a visit to Shelton Winery's restaurant, Harvest Grill, as a replacement. That visit was excellent with world class cuisine not ordinarily expected from the hill country in NC.

  • Stayed December 2013, traveled with family
    • Value
    • Location
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Helpful?
2 Thank buvezvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, January 3, 2014
We love hearing from our guests and are happy to know you had two great nights here with us at the Hilton Garden Inn Winston Salem. Thank you for your review and for your business. We hope we can host you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 18, 2013

I stayed at this hotel for a business trip. Colleagues also stayed here and had a good experience. The staff was very friendly and were of great help when I forgot my toothbrush and toothpaste. The restaurant had good food for a hotel, and I was happy to see a few vegetarian options. I did have trouble finding the hotel as it is at the end of a strip mall and tucked away behind a new apartment development. I just remembered my co-worker saying the hotel is in the same shopping center as Ethan Allen furniture store. There is also limited parking in the front but more parking in the back. A sign would have also been helpful. There is a good pizza/bar restaurant just a few minutes walk away from the hotel.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, December 23, 2013
We are glad to read you and your colleagues had a good experience while staying at our hotel the Hilton Garden Inn Winston Salem. Thank you for your business and for such a good review. We hope to see you all again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Des Moines, Iowa
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 11, 2013

I stayed here for one night on December 9. The front desk staff was friendly and efficient. The rooms were clean and well-kept and the general areas were well-maintained.The fitness center was par for the course with this type of hotel - it had a couple of treadmills, an elliptical, a bike, some dumbbells and some medicine balls.

Breakfast was pretty good and fast, with the exception of the omelet being a bit greasy.

This hotel has the HGI beds with the adjustable firmness dial. I don't really like these beds and I typically don't book HGI because of it. It's nothing that the property is doing wrong, I just prefer the Hampton Inn beds.

You can tell this hotel is well-run. I would stay here again.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pointcollector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review, December 13, 2013
Thank you for stating you think we are a well run hotel with a good staff here at the Hilton Garden Inn Winston Salem. We would also like to thank you for your business and great review. Thank you for taking the time to post your thoughts!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Winston Salem

Property: Hilton Garden Inn Winston Salem
Address: 1325 Creekshire Way, Winston Salem, NC 27103-3063
Phone Number:
Location: United States > North Carolina > Winston Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Winston Salem
#9 Business Hotel in Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Winston Salem 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Winston Salem Hotel Winston Salem

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