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Hilton Garden Inn Winston Salem
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Reviews (572)
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All reviewsfront deskgreat hotelhanes mallquiet locationpleasant stayomelethot tubbusiness triphotel is locatedshort driveindoor poolstay there againcomfortable roombusiness centerparking lotup to datefitness center
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538 - 543 of 572 reviews
Reviewed February 14, 2012

This hotel is fairly new and in an isolated location well off the road so it is quiet. The room and furnishings were in good shape. Everything was clean and the linens were nice.

The front desk seemed disorganized and in a flux. One of the two computers in the business center didn't work.

The breakfast was a big dissapointment. If it wasn't free because of my Hilton club level I would have complained to the manager. The made to order omlet was ok but there wasn't much else. The only fruit was sliced pineapple. The bacon was paper thin and they only give you two pieces. The server never offered coffee refills and just stood up at the counter. There were only 3-4 eating so I'm not sure what the problem was. For what they normally charge it should have been better food and service.

  • Stayed: February 2012, traveled on business
    • Value
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Thank biztravel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2011

Great hotel with plenty of dining options in the surrounding area. Near Hanes Mall and around an hour from Martinsville Speedway. The only downside to Hilton Garden Inns as a whole, are the ridiculous sleep number beds; hard and uncomfortable. I would definitely recommend to a friend. It is also a great value! (my rate was $94/night).

  • Stayed: October 2011, traveled on business
    • Value
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Thank OnTheLeadLap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Hilton Garden Inn Winston Salem, responded to this reviewResponded November 30, 2011

We are sorry you had a problem with the bed, but are glad to hear you had a good experience over all and look forward to hosting you again. Thank you for your review.

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Reviewed September 12, 2011

Staff was most helpful. Across the street is great "karoke" entertainment.
Bed was not the best, but my friend in the other bed liked it...
Believe it or not, there's lots to do in Winston-Salem.

  • Stayed: August 2011, traveled with family
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1  Thank chrstnlttl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Hilton Garden Inn Winston Salem, responded to this reviewResponded September 20, 2011

 Thank you for taking the time to compliment our hot breakfast here at the Hilton Garden Inn Winston Salem. We look forward to seeing you again soon.

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Reviewed August 11, 2011

We stayed here for one night with family on vacation on our way to Myrtle Beach. It was beautiful. Super clean and fresh. Everything in the room was in excellent condition. Beds were cozy. Towels were very white and soft. Shower was hot and relaxing. Front desk was a little grumpy about explaining the adjustable beds, but eventually helpful. Omelettes and home fries were delicious!

  • Stayed: August 2011, traveled with family
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1  Thank cnft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Hilton Garden Inn Winston Salem, responded to this reviewResponded August 15, 2011

 We are delighted to know you had a wonderful time here at the Hilton Garden Inn Winston Salem and hope to see you again when travel plans permit!

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Reviewed July 27, 2011

We stayed here only for one night on the way to pick our son up from camp in Asheville. Hotel smelled very clean and staff was polite. Beds and linens are clean and comfy. We added on breakfast to our stay for an additional 4 dollars for the whole family of 4 which was a cook to order breakfast. Even if one person eats it was cheaper than going out. There are several restaurants nearby and a ice cream and coffee place right outside in a nice area. We would stay again!

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
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1  Thank SarahS76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Hilton Garden Inn Winston Salem, responded to this reviewResponded July 28, 2011

Thank you for taking the time to let us know you enjoyed your stay here at the Hilton Garden Inn Winston Salem.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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