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“Excellent service” 5 of 5 bubbles
Review of Residence Inn Winston-Salem University Area

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Residence Inn Winston-Salem University Area
Ranked #9 of 37 Hotels in Winston Salem
Certificate of Excellence
Raleigh, North Carolina
1 review
“Excellent service”
5 of 5 bubbles Reviewed September 12, 2013

Everyone from the front desk, house keeping and food service was excellent from the moment that we checked in. Ms. Wanda, Ms. Theresa and Ms.Wanda are the cream of the crop with their wonderful service.

Room Tip: Keep doing what they do best, service with a smile.
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Inez S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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354 reviews from our community

Traveler rating
    243
    71
    16
    11
    13
See reviews for
169
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Winston Salem, North Carolina
1 review
3 of 5 bubbles Reviewed September 12, 2013

This is a standard Residence Inn, which I like a great deal. It is a good value with nice apt. style suites, and bkfast and dinner included. Not the Ritz, but clean, roomy, and all the amenities needed. The office staff was very couteous and professional. The Bkfast staff were exceptional. Theresa, Whanda, and Ms. Betty could not have been more attentive. I requested V8 juice which I have each morning with fruit and oatmeal (both were offered) and they did not have it. They asked if I would be there tomorrow and sure enough, the next morning they brought out a nice bottle for me. That is excellent service.

Room Tip: Good deal for a buck with bkfast and dinner with beer and wine included. Take the $ you save and go...
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  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JP G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago's North Shore, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 11, 2013

Just went to visit Wake Forest University with my son and husband. Needed a hotel near Wake Forest. Hotel was as expected, good location, clean and comfortable. The king sized bed was so comfortable for a hotel bed - which was unexpected! Loved Betty, Wanda and Theresa in the breakfast area. So nice and helpful!

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank T L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 9, 2013

The entire staff overall was just great. I have never stayed at a hotel where the entire staff was fantastic and the facility was great as well. The front office staff and the breakfast and evening dining room staff was great, especially Theresa, Wanda, Betty, Brittany and Zac. They actually loved their job and the people they came in contact with. The whole staff's attitude was friendly, welcoming and very courteous. I truly enjoyed my 3 day stay and looked forward to seeing the staff everday. They made me feel like family that just came to visit. The parking was great, hotel was very serene and conveniently located. The whole experience was just wonderful.
donna king

Room Tip: The best beds and firm mattress ever.
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  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dawnnaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
1 review
5 of 5 bubbles Reviewed September 9, 2013

Second stay at this hotel. Breakfast Ladies Wanda, Theresa and Betty could not be more hospitable. In fact, all the staff were very cordial and polite. Will stay there again for sure. Wish I could stay longer!

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Arlene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old Bridge, New Jersey
1 review
5 of 5 bubbles Reviewed September 3, 2013

Betty, Wanda and Theresa were wonderful in the morning serving breakfast. The food was hot and the service was excellent! We really enjoyed our stay! Our room was clean. The manager was helpful helping us to find a restaurant and also a church in the area.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank S A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cleveland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 2, 2013

The entire facility was modern and clean. The breakfast setup was particularly impressive. Wanda, Theresa, and Betty aka "The Breakfast Ladies" were very polite, helpful, and kept the entire area well stocked, clean, and very organized. They were wonderful. Other staff members were very courteous. They held doors open and made nice comments. Great place.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank william h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Winston-Salem University Area

Property: Residence Inn Winston-Salem University Area
Address: 7835 North Point Boulevard, Winston Salem, NC 27106
Phone Number:
Location: United States > North Carolina > Winston Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Winston Salem
#4 Family Hotel in Winston Salem
#8 Romantic Hotel in Winston Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Winston-Salem University Area 3*
Number of rooms: 88
Official Description (provided by the hotel):
Located just minutes away from Wake Forest University, WSSU, and downtown Winston-Salem, the Residence Inn Winston-Salem hotel’s also near local businesses like Hanes Brands, AON, Reynolds American, Pepsi, and BB&T. Our Winston-Salem Marriott hotel’s suites offer a fully equipped kitchen as well as spacious living and sleeping areas, which include our new luxurious bedding that will rival the coziness of your own bed. Start your day with our complimentary hot buffet breakfast in our Winston-Salem hotel’s gatehouse. Also located in our Residence Inn Winston-Salem gatehouse are our meeting room, fitness center, and business center. Have your own computer? Our Winston-Salem Marriott provides free wireless Internet throughout the hotel. Take advantage of our Winston-Salem hotel’s pool, heated spa, sport court, and complimentary use of the local YMCA to melt tensions away. End your day with our Residence Inn Winston-Salem Marriott complimentary evening social or a late night snack from our market. ... more   less 
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Also Known As:
Residence Inn Winston-Salem Hotel Winston Salem
Winston Salem Residence Inn

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