I booked this hotel because they offered a rollaway bed. When we arrived at hotel it was around 2:30pm I was that our room woild not be ready until 3pm which was ok because we were at little early for check in anyway. I retured to count to check in at 3:11pm and after I paid for our room the guy was said your room should be ready which that confused me but any way we went to our room 224 before we could get off the elevator the guy from front desk was come around the corner to and he opens the room door with his key first and then went in to check to see if room was clean he informed me that he would be bring me a rollaway bed shorlty (mind you I just paid for this). After a hour goes by I call front desk to ask him was he still bringing the extra bed and he said yes I will bring it in a little while. We had besides me and my husband we had 3 boys and my daughter who the rollaway was for we where all tired fron traveling here but was unable to rest up because my daughter didnt have her bed:-( When we were leaving hotel around5pm we walked pass the front desk a the guy was just sitting there I reminded him again that we still need our rollaway and he said I will leave it in your room and that was it (no I am sorry for the inconvenient s or anything) I had to pay extra for this rollaway. When we returned to room around 10:45pm the bed was in our room. The location of our room was right across from elevator and storage room so it was very loud the bathroom was ok because we where only taking showers anyway but the door for the bathroom was horrible it dont even lock. I decided that I will not ever stay at this hotel and I wish I had booked at a different hotel.
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- Also Known As:
- Sleep Inn Hanes Mall Hotel Winston Salem
- Sleep Inn Winston Salem
- Winston Salem Sleep Inn