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“Outstanding”

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Comfort Suites Winston Salem/ Hanes Mall
Ranked #19 of 38 Hotels in Winston Salem
Winston Salem, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstanding”
Reviewed January 15, 2012

We stayed here the weekend of Jan. 15th 2012. Maria booked our reservation and was there to welcome us upon our arrival. The location is perfectly placed, safely nestled off the road. The entryway is very warm and welcoming, much prettier than I anticipated. Maria greeted us with a warm smile and welcome. She remembered speaking with us on the phone and proceeded to check us in. She asked if we had dinner plans, of which we had no idea as of yet. She graciously gave us compilmentary coupons for TRIPPS.....happens to be one of our favorite restaurants. At this point our trip was more enjoyable than expected. Maria is an outstanding representation for this hotel. When we got to our room, it was gorgeous!!!!! We booked the suite with the fireplace! We ONLY stay with the Choice hotel and thanks mainly to Maria but also to the cleanliness and beauty of the hotel, we have decided to make this location our getaway of choice when we need to be nearer to home. Thank you Maria for a WELL need time away that you made perfect!!!!

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review, June 20, 2013
Some restaurants and area attractions offer discount coupons which are available at our front desk. Please inquire with the hotel to see what area discount coupons are available.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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150 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 7, 2012

Secluded, quiet and friendly but only one step away from busy Hanes Mall, interstate access and any restaurant of you could imagine. Maria was extremely helpful as well as the entire staff. Would definitely recommend this hotel.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JewelsF4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angib242, Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review, February 10, 2012
Hotel has a great location near Hanes Mall right off I-40. Within minutes of over 300 retailers and 100 restaurants. Central to everything the city of Winston Salem has to offer for visiting guests. Thank you for allowing Comfort Suites Hanes Mall to be a part of your recent trip.
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Asheville, North Carolina
Level Contributor
200 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed November 14, 2011

I took the advise of the last reviewer and requested a 5th floor facing front of hotel room when I booked. They made sure we had it and the room was very quiet. From the time we checked in to the time we left, the service was great. Hotel and room very clean. The breakfast, for a quick type breakfast, was good. They kept it well stocked and changed it up by day.
All it all, I would recommend this hotel to anyone.
One note - What they consider a suite is a regular room with a small extension that has a couch and coffee table. No two rooms or seperate area.

Room Tip: Rooms on the side facing the microtel are very quiet.
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank funreviewing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh
Level Contributor
123 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 10, 2011

The staff at this location is great!

The Sleep experience was just Ok. I would have higher things to say about this if my room had been facing the front of the building, and on the top floor. Between some elephant walking in the room above me from 2AM to 5AM, and the Interstate noise, my quality of sleep was questionable.

Room Tip: Grab a top level room facing the front, and you will enjoy this location!
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  • Stayed November 2011, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank sunshades1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sterling, Virginia
Level Contributor
297 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed October 31, 2011

We typically stay at the Hampton Inn, across the street, but for reasons unknown to us, it only had 2 rooms left at more than twice what we normally pay. We found the Comfort Suites at less than half the price and decided to give them a shot. Best thing we could've done! The rooms are huge, clean, and every bit as nice as the Hampton. The staff was friendly and helpful. The breakfast was good enough to get us a good start on the day. I'd say we'll be staying here again. The turn into the hotel is a little hidden, so turn as if you're going in to the Outback Restaurant parking lot, then follow the road around to the back.

  • Stayed October 2011, traveled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank JT03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 2, 2011

the rooms are clean, the staff friendly, check in and out were easy. Wireless internet was free and worked well.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rdmjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angib242, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review, October 4, 2011
Thank you for your review. I am glad you enjoyed your stay at Comfort Suites while in Winston Salem. Please let me know if I can assist you with any future needs in the area.

Best Regards,
Amy Garrett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 21, 2011

We use this venue for weekly meetings. The care and service offered by the staff is very good. If we ask for something it arrives without question. Excellent Manager in Amy Garrett. Our needs are important to her. I would recommend companies using this facility for stays and meetings.The location is convenient, right off I40

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank juleda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Winston Salem/ Hanes Mall

Property: Comfort Suites Winston Salem/ Hanes Mall
Address: 200 Capitol Lodging Ct, Winston Salem, NC 27103-7112
Phone Number:
Location: United States > North Carolina > Winston Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 38 Hotels in Winston Salem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Winston Salem/ Hanes Mall 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Guests will find our family friendly hotel conveniently located just off Interstate 40 and right across the street from the Hanes Mall. Enjoy easy access to shops, museums, historic buildings and prestigious universities. Our Winston-Salem hotel is easily accessible to downtown Winston-Salem and the Piedmont Triad International Airport. For travelers on their way to the coastal resort city of Myrtle Beach, the Comfort Suites Winston-Salem is the perfect destination for an overnight stay. ... more   less 
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Also Known As:
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites

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