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Traveler rating
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7
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Reviewed April 3, 2019 via mobile

Enjoyed my stay at this courtyard. Good location in quiet area near restaurants. Comfortable clean room. Ample parking. You get a voucher for breakfast and selection was fine. Front desk staff exceptionally friendly.

Date of stay: April 2019
Trip type: Traveled on business
Thank Gemini5930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2019

Stayed at the Courtyard Hanes Mall while in W-S for a meet at JDL Fast Track. The hotel has been refreshed (though the new carpet in the hallway on the 4th floor was uneven). Room was comfortable and the Bistro Cafe was very good.

Date of stay: March 2019
  • Trip type: Traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jerome B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2019 via mobile

Everyone was very nice. For being next to a highway it was very quiet.

The room was nicely appointed. The TV was in an odd location compared to the bed. The couch was comfortable.

The bistro food was good.

Date of stay: March 2019
Trip type: Traveled on business
Thank plevin2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2018 via mobile

Business trip of 20+ people. Each room didn't have any type of USB connection and little mini market in the lobby didn't sell connection adapters. The beds were old to the point where you couldn't roll out of the spot from the years of travelers use. You have to heave yourself out of bed and hope you didn't give yourself enough momentum to face plant into the standing amour. Each member of the group complained about the AC unit. Either they weren't Turing on or didn't get cold enough. Some members had to have their rooms changed. The shower appeared to be clean but there were mystey stains on the floor,walls, light switches, and closet mirror. The breakfast was made to order, first day I ordered eggs over easy, pork susage , hash browns and toast. It was good however I didn't get to eat the sausage as it was very undercooked. The people who worked there were extremely nice, just the hotel was old. The group I stayed with will no longer be using them, they felt extremely embarrassed by the state of the hotel.

Date of stay: October 2018
Trip type: Traveled on business
Thank Jackie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, General Manager at Courtyard Winston-Salem Hanes Mall, responded to this reviewResponded October 26, 2018

Thank you for your feedback I will pass it on to ownership. I apologize for the AC issue in the rooms, we were finishing upgrades. I will look into the breakfast sausage.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2018 via mobile

She is such a great asset to this court yard property. Management is very lucky to have her running the bistro during dinner. She’s fast , and makes you feel at home during a long day. The hotel needs a remodel and some things need attention but Jennifer makes up for that so I still come back twice a year

Date of stay: October 2018
Trip type: Traveled on business
Thank shikhap217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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