The room was super clean, bathroom too. The price was really good for the spacious room. The front desk clerk was friendly, helpful, cheerful, and made us feel truly welcome.
The rock star at this hotel was Donna, one of the house keeper (maybe head of house keeping). We had to switch room because we needed a fridge and microwave, which we forgot to ask for at check-in. We didn't realize it until we were in the assigned room with our luggage. The front desk (Felicia?) assigned us a new room but it had not been cleaned yet. We made a comment about having our luggage unloaded already. Felicia told us that we could put it in her office for now. When we got back up to the room, Donna was in the hallway. We told her what was happening. She immediately assigned someone to clean the new room and offered to move our luggage over as soon as the room was ready. Donna took care of everything and we found our items neatly arranged when we returned. Now that's what I call customer service. Thank you Donna.
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- Also Known As:
- La Quinta Inn And Suites Winston - Salem Hotel Winston Salem
- La Quinta Winston Salem
- La Quinta Hotel Winston
- Winston Salem La Quinta