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“Clean nice room, but extras not as good”

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Baymont Inn & Suites Wilmington
Ranked #32 of 44 Hotels in Wilmington
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849 reviews from our community

Traveler rating
    129
    238
    227
    151
    104
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438
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Danish first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Wilmington
2 reviews
Reviewed March 28, 2014

Only complaint is that I was put in a previous smoker's room when I requested non-smoking. It was heavily deodorized but a non-smoker can smell it. The smell lingered.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Dottie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, June 2, 2014
I apologize to you that someone had smoked in the room. Our front desk would happily move you to another room . Our 3rd floor is completely non-smoking and hope that you will return to stay to see our improvements soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calabash, North Carolina
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 25, 2014

Very good staff, friendly and helpful. One lady especially, working on the third floor with cleaning was very polite, friendly and helpful.
breakfast is basically packaged, but adequate and good variety and quality.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Celtscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, June 2, 2014
Thank you very much for your kind words and we are thrilled you enjoyed your stay with us! We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Proctor, Minnesota
Level 3 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 24, 2014

This motel needs a bit of refurbishing. We were on the third floor with a window to the restaurant next door. The drapes are thin & the outside lights kept the room like daytime all night. The street noise is very bad considering you are on the 3rd floor, and the noise from people coming and going in the hall at all hours was another problem. The plumbing was slow as is the internet. But the morning staff were friendly & efficient & breakfast was very good.

Room Tip: Rooms toward the restaurant are noisy & too light, check to make sure your drains work on regist...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, June 2, 2014
We hope that you will return to see all of our improvements! We are so excited to provide many of the much needed improvements now and hope you will give us another try!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington
1 review
Reviewed March 20, 2014

My daughter and I and our 2 black labs were in Wilmington on business for a few days. The check-in staff was very friendly and very helpful. We stayed in a pet friendly room which was nicely decorated and quite adequate for our needs. The motel was near many dining and shopping facilities. We had a very pleasant stay and would definitely stay there again.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Joan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, June 2, 2014
We are so happy to be able to provide accommodations that you enjoyed with your furry friends. We hope that you will return to experience our improvements as well!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington
1 review
Reviewed March 20, 2014

Had to wait a bit for check in, but servers ce was pleasant. Room was a little run down but clean. Bed was comfortable. Breakfast had a very nice selection and a friendly attendant.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Virginia Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, June 2, 2014
Thank you for taking the time to review our hotel. I do apologize to you for any inconvenience. We are excited to let you know that we are in the process of improving our property and hope that you will return to experience them!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Wilmington

Property: Baymont Inn & Suites Wilmington
Address: 306 S College Rd, Wilmington, NC 28403-1602
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 44 Hotels in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Wilmington 2*
Number of rooms: 134
Official Description (provided by the hotel):
Formerly the Fairfield Inn by Marriott. ... more   less 
Reservation Options:
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Also Known As:
Baymont Inn & Suites Wilmington Hotel Wilmington
Baymont Inn And Suites Wilmington
Baymont Inn Wilmington
Wilmington Baymont Inn

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