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“Nice night in Wilmington”

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Baymont Inn & Suites Wilmington
Ranked #32 of 44 Hotels in Wilmington
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851 reviews from our community

Traveler rating
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    104
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Danish first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Chapel Hill, North Carolina
1 review
Reviewed July 8, 2013

The hotel rooms are run down, the showers had only hot water and scalded me, there are no fans in the bathrooms. I will not be going back to this hotel.

I called the front desk from home to find out if they had any rooms available and they said they did not. I contacted travelocity and they were able to book rooms for us. Also, when we arrived, the front desk said they did not have any room available on the second floor, our preference, and the next day we learned there were several rooms unused on the second floor.

Bad service from the front desk

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sassytraveler1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, July 10, 2013
I am sincerely sorry for any inconvenience that you suffered while staying with our hotel. I can only hope that you may change your mind and give us another opportunity.
Again, our sincere apologies,
The Baymont Inn Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hickory, North Carolina
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 8, 2013

I booked this hotel online and was a little skeptical but it actually was nice for the price! The hotel was very busy and ended up being sold-out for the 4th of July, but the whole time we were there ran very smooth. The housekeeping staff were very nice and helpful. The hotel needs some updating but for the price and vicinity to downtown was great!

Room Tip: Not at the end of the hall - near the exit doors on each floor, very loud and busy!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TammyW5011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, July 12, 2013
We thank you very, very much for your recent review of our hotel. Our staff is wonderful and very helpful! We are getting ready for some renovations in our near future, so that should make your stay with us even more enjoyable!
Thank you once again,
The Baymont Inn Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillsborough, Nc
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 6, 2013

You definitely get what you pay for! It was cheap and pet friendly...but the two nights we stayed there, I barely slept! The beds were not comfortable and the sheets/comforters were very itchy. We were very limited in choices because of the holiday week and last minute booking but I would prefer not to stay there again. The breakfasts consisted of pre-packaged hard boiled eggs, frozen microwavable sausage biscuits, yogurts, danishes, etc and of course, waffles (which is what they promote) but the line to get to the waffle makers were pretty long. Coffee was good but that's about all I can say that was good. It wasn't clean, was very noisy (from road noise on College Road as well as the people above us and next to us (sounded like a herd of elephants above us and the walls are so thin that we could hear a crying/screaming baby next door. The water temperature in the shower was affected by who else was running water and would go super hot to super cold on a dime and the water in the sink to brush our teeth was always hot (yuck!). I will definitely look elsewhere when we come back to Wilmington.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, July 10, 2013
I deeply apologize to you for any inconvenience while staying with our hotel. Normally, our breakfast is loved by most all of our guests. We try as best we can to go above the typical continental breakfast. I am so sorry that you did not like our breakfast. Being family owned and operated, we take to heart all of our guest's comments.
Sincerely,
The Baymont Inn Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Wilmington

Property: Baymont Inn & Suites Wilmington
Address: 306 S College Rd, Wilmington, NC 28403-1602
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 44 Hotels in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Wilmington 2*
Number of rooms: 134
Official Description (provided by the hotel):
Formerly the Fairfield Inn by Marriott. ... more   less 
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Also Known As:
Baymont Inn & Suites Wilmington Hotel Wilmington
Baymont Inn And Suites Wilmington
Baymont Inn Wilmington
Wilmington Baymont Inn

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