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“Room was very dirty!”

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Baymont Inn & Suites Wilmington
Ranked #31 of 44 Hotels in Wilmington
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800 reviews from our community

Traveler rating
    122
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    212
    139
    96
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Danish first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Goldsboro, NC
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 8, 2012

My wife chose this place as a place to stay on our anniversary trip to Wilmington. Riverfest was going on and lots of the hotels were packed. Everyone on the staff is extremely friendly and helpful from the girl who checked us in to the one who cleaned our room. They made it seem like we were the only guests every time we encountered them even though the place was full. The place was clean and the breakfast bar had plenty of food even up until it closed. We would definately be staying here again.

Room Tip: 3rd floor is inside entrance only and a lot quieter
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Jetssssss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, October 9, 2012
Dear Guest,
First, let me say Happy Belated Anniversary to you and your wife! Thank you so much for taking your time out to comment on your stay with us! I am very glad that you found our staff pleasant and accommodating! I simply cannot say enough about their heart-felt kindness. I am so glad that you all were able to experience Wilmington's Riverfest and hope that you will return to us soon! Once again, we truly appreciate you!!!
Most Kind Regards to you!
The Baymont Inn Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy, Ohio
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 7, 2012

We stayed at this Wilmington NC Baymont Inn & Suites and are happy we did. Other than a "glitch" at check in, we were pleased with the consideration shown to us. This hotel is operated by Dale and Darlene, who are personally involved in the customer service proicess. We were accomodated and all our requests were addressed, (the pool and pool area was also clean and well kept). For a family priced motel, all our expextations were met or exceeded.

Room Tip: If you are traveling with a pet, Dale and Darlene will accomodate, they have a well maintained area...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, October 9, 2012
Dearest Guest,
We want to let you know how much your review and comments mean to us! We are absolutely delighted that you enjoyed your stay and all requests were accommodated! Being Family owned and operated, we want all of our guests to feel as though they are part of our family here at Baymont. I am especially pleased that you found our hotel, truly pet-friendly. We hope to see you again soon the next time you travel to our beautiful city!
Sincerely,
Dale and Darlene Smithson, and our entire Baymont Inn Staff
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Carrying Place
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 6, 2012

We've just spent 4 days at the Baymont in Wilmington, NC and can't say enough good things about this hotel. It's very hospitable and the rooms are comfortable and clean and well looked after + the breakfast buffet is convenient and tasty. You can stay here with no worries and bring your pet too. We stayed on the 3rd floor (no smoking, no pets on this floor), great with someone with asthma like me! There are two staff members who were very very helpful - Justin and Nicole, say Hi if you're lucky enough to meet them. All in all, a very positive experience.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jayniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, October 9, 2012
Dear Guest,
What a truly wonderful comment you have for our hotel and staff! I have to let you know that our staff receives a shining star on their name tags whenever they receive a "kudos" from our guests. Justin is thrilled to have received his star and let me know first thing this morning about your review! Thank you from the bottom of our hearts! We are sincerely appreciate you as our guest and are delighted that you had a wonderful stay with us!
Most Kind Regards,
The Baymont Inn Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HUNTINGTON
1 review
Reviewed October 6, 2012

We stayed at the Wilmington Baymont with our small dog for one week Sept 27 to Oct 4, 2012. Rooms are small but adequate. The price for the whole week was $412. A really good value. My only complaint would be that the rooms were not made up until late - first day not at all and last day I had to call after 1pm to get maid service. On days we were out all afternoon not a problem. But when I needed a nap in the afternoon it was annoying. Breakfast was a good continental style with a waffle maker and plenty of Juice and coffee.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank PATRICIA H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Baymont Inn & Suites Wilmington, responded to this review, October 9, 2012
Dear Guest,
First, I would like to thank you for taking your time to fill out a survey and commenting on our property. We are so glad to be able to provide accommodations for our furry friends. Thank you for your kind words. I apologize to you for any inconvenience to you during your stay for the stayover service. Unfortunately, during your visit we were short on staffing due to one of our housekeepers becoming hospitalized. I am so sorry for any inconvenience. We hope that you will return next time and stay with us again!
Best Regards to you,
The Baymont Inn Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Wilmington

Property: Baymont Inn & Suites Wilmington
Address: 306 S College Rd, Wilmington, NC 28403-1602
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 44 Hotels in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Wilmington 2*
Number of rooms: 134
Official Description (provided by the hotel):
Formerly the Fairfield Inn by Marriott. ... more   less 
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Also Known As:
Baymont Inn And Suites Wilmington
Baymont Inn & Suites Wilmington Hotel Wilmington
Baymont Inn Wilmington
Wilmington Baymont Inn

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