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“Absolutely the best service I have ever had at any hotel”

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Hilton Garden Inn Wilmington Mayfaire Town Center
Ranked #4 of 45 Hotels in Wilmington
Certificate of Excellence
Reviewed May 25, 2010

The customer service and the hotel were perfect. I was extremely satisfied with everything and would definitely comeback again. You will not be disappointed staying at the Hilton Garden Inn-Mayfaire.

  • Stayed: May 2010, traveled on business
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Thank pratty61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMTCGI, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded May 26, 2010

Awesome review. It means a lot to the entire staff. Thank you! Go Vols!

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1,214 - 1,220 of 1,248 reviews

Reviewed May 25, 2010

I recently stayed at the Hilton Garden Inn in Mayfaire with a group of colleagues. I organized a block of rooms with the Hilton staff there. My number of rooms in our block constantly changed; even up to the last day! The staff was so amenable to my changes; I couldn't have asked for better assistance!! (Thanks Katie!!)
The rooms are very new, big and comfortable. Slept like hibernating bear! The bathrooms were roomy and ultra clean. I really enjoyed being able to just hook-up to the internet without any passwords or detailed login required. It was very conveniently located for our out of town colleagues, and close to our meeting facility (UNCW-EDC). We might look into meeting at the Hilton next year though, their conference area looked like it would sufficiently meet our needs.
Oh, and there was excellent shopping nearby too!
Thanks for a wonderful stay Hilton! (and Katie!)

  • Stayed: May 2010, traveled on business
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Thank SarahTravelCoord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMTCGI, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded May 26, 2010

Thank you for the great review. We aim to please! Come back anytime!

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Reviewed May 15, 2010

Very nice hotel. Great location, convenient to shopping and restaurants. Very well lit outside so you feel safe parking your car. The rooms are very nice and clean. The beds are super comfortable. And most importantly the sfaff is very friendly.

  • Stayed: May 2010, traveled on business
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Thank love2travel5_24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KRDWilmington_NC, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded May 17, 2010

Thank you so much for the kind review. We take great pride in our hotel and look forward to having you back again.

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Reviewed April 27, 2010

Everything about our stay was excellent. The room, the service, the restaurant, the pool!
But the service stood out. The people at the desk, the chef, the waitress, everyone was friendly and helpful.

  • Stayed: April 2010, traveled on business
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Thank hacohanim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KRDWilmington_NC, Manager at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded April 28, 2010

Thank you! We appreciate your business.

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Reviewed April 13, 2010

We found the hotel to be very nice and clean. Lobby was a nice surprise -- felt like an "intown" hotel even though a little isolated. But the isolation makes it quiet at night. The location is convenient to the beach and a quick shot to downtown Wilmington via MLK parkway.

  • Stayed: April 2010, traveled as a couple
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Thank cliffsnotes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMTCGI, Sales Director at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded April 20, 2010

Thank you for your positive response. We appreciate all feedback - especially the good ones!

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Reviewed April 6, 2010

My husband and I stayed here for a quick weekend getaway. We were hoping to be able to walk from the hotel to the shopping area (when we booked), but that isn't really feasible due to the distance between them, so we hopped in the car instead. That was really the only drawback.

The hotel is fresh and clean, the staff was friendly, and the breakfast was great! We got a deal where breakfast was included with the room rate--we got pancakes, waffles and eggs made to order--very nice. We slept great thanks to the comfy beds and how quiet the hotel was at night. We would gladly stay here again.

  • Stayed: September 2009, traveled as a couple
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Thank THE_51LV45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMTCGI, Sales Director at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded April 20, 2010

Thank you for the kind words about our hotel. We appreciate the opportunity to earn your business. We're sorry you felt the distance to the shopping was not within walking distance. We hope to see you soon!

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Reviewed April 5, 2010

The Wilmington HGI does an excellent job in making the guest feel welcomed and their rooms are quite accomodating for the vacationer or business traveler. The rooms are spacious, clean, and comfortable. The staff is always willing to accomodate with any additional requests. The business center helps with printing and other business needs. Many different options on Cable TV with HD Options. The restaurant and room service gives excellent service and delievers a quality menu. This hotel has a great location in Mayfaire for additional restaurants & shopping. It's also very close to Wrightsville Beach. As a frequent traveler to the Wilmington Area, this HGI delivers great value for the money!

  • Stayed: March 2010, traveled on business
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Thank rcunc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Wilmington Mayfaire Town Center

Address: 6745 Rock Spring Rd, Wilmington, NC 28405-3177
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Wilmington
#2 Best Value Hotel in Wilmington
#5 Romantic Hotel in Wilmington
#7 Family Hotel in Wilmington
Price Range: $94 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Wilmington Mayfaire Town Center 3*
Number of rooms: 119
Official Description (provided by the hotel):
Best location in Wilmington and only 2 miles to beautiful Wrightsville Beach. HGI Mayfaire is located within the mixed-use development of Mayfaire Town Center; an easy drive to historic downtown Wilmington and the UNCW campus. Restaurants, outdoor shopping and IMAX movie theater complex are all within walking distance. Our full service Garden Grille & Bar restaurant, serves a cooked-to-order American breakfast, dinner as well as evening room service. The Pavilion Lounge is a great place to enjoy an evening cocktail with friends. Our patio features a putting green and spacious pool area. As great as our location and amenities are, it's the staff that makes a great hotel great. Come and experience real Southern hospitality at HGI Mayfaire. We look forward to earning your business very soon! ... more   less 
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Also Known As:
Hilton Garden Inn Wilmington Mayfaire Town Hotel Wilmington
Hilton Wilmington
Wilmington Hilton Garden Inn

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