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Hilton Garden Inn Wilmington Mayfaire Town Center
Ranked #4 of 45 Hotels in Wilmington
Certificate of Excellence
Reviewed July 19, 2013

$200 for a suite and then they want another $10 per person for breakfast. You can't even get coffee or orange juice without forking over at least $5. Stay at the Marriott down the street. Much better service and they give you a free hot breakfast.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Joseph P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded July 20, 2013

Hello Joseph P. Thank you for choosing to stay at our award-winning and #1 ranked Wilmington hotel. We're sorry that you felt that our spacious two-room suites are overpriced during the peak of our summer season. We take great pride in ensuring rate integrity vs. our neighbors. Our rates are set appropriately based on the value of our full service amenities vs. market supply and demand. As far as your comments regarding coffee and orange juice; our full service Garden Grille & Bar is open to the public for breakfast and dinner (All 550+ Hilton Garden Inn hotels have a full service restaurant). In our renovated lobby we do offer our guests complimentary fresh coffee 24 hours per day. And every afternoon we now offer fresh fruit-infused ice water in addition to the complimentary coffee. Additionally, our very well-stocked Pavilion Pantry has a terrific selection of beverage options at a reasonable price. Next time trevel brings you back to beauful Wilmington-Wrightsville Beach, we hope you give us another chance to earn your business. Safe travels!

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Reviews (1,218)
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788 - 794 of 1,218 reviews

Reviewed July 18, 2013

I stay at many Hilton Garden Inns per year (also some Double Trees & Hiltons). I have to say that this HGI is one of the best I have stayed at.
The hotel seems very new - everything is in great shape from common areas & hallways to rooms. Furnishings in the rooms are modern. Internet was very good - as a Gold Member I was very pleased with the service.
Beds and rooms are excellent - very comfortable. Entire hotel was very clean.
Also, there are some good restaurants within walking distance (less than 5 minutes). Also a great Seafood Restaurant within 8 minute drive - Bluewater Seafood....really good restaurant on the water.
Service was good and the hotel restaurant was great for breakfast.
If you are in the area, I highly recommend this hotel

Room Tip: If you have a car, have dinner at Bluewater Seafood - food and atmosphere are fantastic and reasonab...
  • Stayed: July 2013, traveled on business
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Thank Tim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded July 20, 2013

Hello TimC. Thank you for your loyalty to the Hilton Garden Inn brand. Your praise of our #1 ranked HGI Maifaire means a great deal to us. Thank you for sharing your experience with the Tripadvisor community. As busy as we are all year and especially during the summer, we take great pride in maintaining a very clean hotel. We’re also glad you enjoyed our new lobby renovation. It is a new lobby concept for the brand. By the way, great local tip regarding Bluewater. Come back and see us again!

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Reviewed July 18, 2013

My wife and I are business owners trying to get away from it all for a few days. The beds were very comfortable and the room was nice. The best part about our stay was seeing the Front Desk Supervisor Eric Brown everyday. No matter what time of day he was always extremely accommodating and upbeat. We've been many places where a long day shows on the staffs face and attitude. Not Eric. He was just as friendly late at night as when he first came in for the day!

  • Stayed: July 2013, traveled on business
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Thank dcarter297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded July 20, 2013

Thank you dcarter297 for choosing to stay at Hilton Garden Inn Mayfaire. Front desk supervisor, Eric is a master at delivering the best customer service in Wilmington. His motor never stops! We appreciate your business and thank you for telling everyone how much you enjoyed our hotel. Next time you guys need another getaway from your hectic business, we hope you choose to stay with us again.

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Reviewed July 18, 2013

Th best part of breakfast was interacting with the staff Kat, Sandy and Linda were awesome. Linda makes the best omelettes and the others make sure that your experience is loaded with southern hospitality. Great place to stay. When you are here you are family. :-)

  • Stayed: July 2013
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Thank Yayigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded July 20, 2013

Thank you Yayigirl for the great feedback regarding the staff at our full service Garden Grille & Bar. We agree with you that Kat, Sandy and Linda do a great job of conveying southern hospitality. And as I have mentioned in many other review responses, Linda does make the best omelets in town! It certainly was our pleasure to have you and your family stay with us. Thank you for choosing to stay at the #1 ranked hotel in Wilmington…HGI Mayfaire.

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Reviewed July 17, 2013

Very clean and comfortable. Excellent Customer Service. Restaurant food is great! The staff really makes you feel welcomed and appreciated. Comfortable desk area for working. Bed can be adjusted for firmness. TV Cable gives strong selection of programming. Location near great restaurants- Fantastic experience.

  • Stayed: July 2013, traveled with family
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Thank gouncheels1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded July 18, 2013

Thank you gouncheels1 for the cool review of your stay at our award-wining HGI Mayfaire Town Center. We're very pleased that you thoroughly enjoyed our hotel amenities, staff and location. With so many restaurants in the area, sometimes our guests forget to try our Garden Grille & Bar for breakfast, dinner or evening room service. Thank you for the props regarding our restaurant food. Next time you're headed down to the beach we hope you allow us to earn your business again. Thank you.

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Reviewed July 16, 2013

Just returned from our trip and wanted to share that this hotel experience was great. Staff took time to call me back to offer an upgrade, knowing we needed a larger room...then remembered me and took special measures to make sure we were satisfied. I was traveling with my 18 year old son with autism, CP and CMT, and he was comfortable and happy here. Enjoyed the workout room and coffee/tea/water available 24/7. Did not eat the breakfast here, but appreciated having tables and chairs in a dining room, so we had a place to comfortably eat our lunch.

  • Stayed: July 2013, traveled with family
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Thank Dianne30338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded July 17, 2013

Hello Dianne30338. We so appreciate the kind words regarding your recent experience at our HGI Mayfaire. We’re glad you enjoyed our new lobby with the expanded 24/7 beverage service. The fresh fruit infused ice water is outstanding on a hot coastal Carolina day! It was our pleasure to assist you as it relates to the special needs of your son. Next time you’ll have to try our cooked-to-order breakfast in our Garden Grille & Bar. Best omelets in town! We hope you’re having a great summer. Safe travels!

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Reviewed July 16, 2013

Rarely have I had someone at the desk go out of their way to absolutely make sure we were please with our stay. It happened this time with Loren at the desk. This guy really gives meaning to the term hospitality. The hotel is very nice and very convenient for us passing through on our motorcycles from Wisconsin. This stay was one of the best of our trip.

Room Tip: we have a Queen jr. suite which for two couple was very spacious and enjoyable.
  • Stayed: July 2013, traveled with friends
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Thank Terry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded July 17, 2013

From a fellow “Cheesehead”, thank you Terry N. for nice review of your stay at our award-winning and #1 ranked HGI Mayfaire. We hope your ride from WI was a good one. We appreciate you telling everyone in the Tripadvisor community about the outstanding customer service you experienced; this time provided by our front desk associate, Loren. He does a great job at the desk. Go Packers!

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Additional Information about Hilton Garden Inn Wilmington Mayfaire Town Center

Address: 6745 Rock Spring Rd, Wilmington, NC 28405-3177
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Wilmington
#5 Romantic Hotel in Wilmington
#7 Family Hotel in Wilmington
Price Range: $121 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Wilmington Mayfaire Town Center 3*
Number of rooms: 119
Official Description (provided by the hotel):
Best location in Wilmington and only 2 miles to beautiful Wrightsville Beach. HGI Mayfaire is located within the mixed-use development of Mayfaire Town Center; an easy drive to historic downtown Wilmington and the UNCW campus. Restaurants, outdoor shopping and IMAX movie theater complex are all within walking distance. Our full service Garden Grille & Bar restaurant, serves a cooked-to-order American breakfast, dinner as well as evening room service. The Pavilion Lounge is a great place to enjoy an evening cocktail with friends. Our patio features a putting green and spacious pool area. As great as our location and amenities are, it's the staff that makes a great hotel great. Come and experience real Southern hospitality at HGI Mayfaire. We look forward to earning your business very soon! ... more   less 
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Also Known As:
Hilton Garden Inn Wilmington Mayfaire Town Hotel Wilmington
Hilton Wilmington
Wilmington Hilton Garden Inn

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