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“Great stay with exceptional staff”

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Hilton Garden Inn Wilmington Mayfaire Town Center
Ranked #4 of 45 Hotels in Wilmington
Certificate of Excellence
Reviewed April 24, 2013

My recent 4 night stay was wonderful. Location is close to shopping and restaurants and Wrightsville Beach is just down the road. Room was great, so was breakfast and the staff. Megan at the front desk was always smiling and helpful; she could've been the concierge.

  • Stayed: April 2013, traveled with friends
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Thank Gary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded April 25, 2013

Hello Gary A. Thank you for choosing to stay with us and for the terrific feedback from your experience at our award-winning hotel near the beach. We appreciate that you appreciated Megan and her excellent customer service. Her service is indicative of all of our associates. Next time travel brings you back to Wilmington-Wrightsville Beach, we hope you choose to stay with us again.

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869 - 875 of 1,243 reviews

Reviewed April 22, 2013

My recent stay at the Hilton Garden Inn was fantastic. I loved how they individualized their hotel to make it feel more like a local establishment, rather than a chain. I loved the small touches like the vintage bike cruisers you can take out for spin and the beautiful patio to have breakfast outside on. The staff was very accommodating. In my occupation, I book group stays. The sales manager, Chris, was very helpful in making sure all my clients were taken care of through the booking process to checking out. I would recommend this hotel for any group! (PERFECT for a wedding room block. ) I often thought during my stay, how convenient the hotel was to the beaches and downtown. I definitely look forward to my next stay at the Hilton Garden Inn in Mayfair.

  • Stayed: April 2013, traveled on business
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Thank 82EmilyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded April 23, 2013

Thank you Emily D for the wonderful feedback from your fantastic stay at our award-winning HGI Mayfaire. We try to make every aspect of your experience personalized. We know that guests appreciate simple touches that differentiate us from every other hotel in the area. The beach cruiser bikes are just one example of this. That being said, nothing beats superior customer service…thank you for recognizing the efforts of our staff. Additionally we appreciate you referring your clients to our hotel. The beach season has arrived! We hope to earn your repeat business very soon.

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Reviewed April 21, 2013

very welcoming staff, relative proximity to both Wrightsville Beach and Wilmington, excellent value - all add up to a great experience. we (couple+toddler daughter) would definitely stay at Hilton Garden Inn again.

Stayed: April 2013, traveled with family
Thank tsomit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded April 22, 2013

Thank you tsomit for the very concise review of your stay at our award-winning HGI Mayfaire. Welcoming staff, great location and value. You said it all! We appreciate your feedback and look forward to earning your business again when travel brings you back to Wilmington-Wrightsville Beach.

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Reviewed April 19, 2013

We had reservations but arrived around 9:30 p.m. The desk clerk could not have been nicer. Because we checke in so late, they gave us a late checkout. I found all the staff to be very helpful and pleasant. Hotel was spotless and our room was wonderful! Bed was so comfy. Hotel was very quiet and conducive for the rest we badly needed! Would stay here again and again!

  • Stayed: April 2013, traveled as a couple
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Thank Sharon1123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded April 22, 2013

Hello Sharon1123! From an experienced Tripadvisor reviewer such as you, we certainly appreciate the kudos. Providing a friendly environment that is clean and comfortable is what we do – every day. We’re so happy that you were able to have a restful, pleasant stay with us. The entire staff, including our friendly front desk and housekeeping associates appreciate your affirmation that what we offer our guests is appreciated. Safe travels this summer!

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Reviewed April 18, 2013

We stayed overnight at this wonderful hotel. We were checked in early which allowed us to get to our event which was pushed up a few hours. Our checkout was extended by a half hour which helped tremendously becuase we have two small children who take time to get packed up and out the door. The hotel is very near a brand new shopping center with many dining choices.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded April 19, 2013

Thank you for the very nice feedback regarding your recent stay with us. We know you have many choices when selecting area hotels. It has been our pleasure to earn your business. Our brand promise is to ensure that every stay is exceptional. We hope to see you back with us this summer; the beach is open for business!

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Reviewed April 16, 2013

My husband and I stayed here for two weeks whilst visiting our son who is studying at Wilmington University. The location was brilliant, a short walk to Mayfaire Town Centre with lovely shops. The staff were extremely helpful and pleasant, and the room always very clean and tidy. Breakfast was something I looked forward to every day - such a treat. The swimming pool area was spotless and it was nice to have hotel towels available each day on the patio. I am returning in July as I wouldnt think of staying anywhere else in Wilmington.

Room Tip: I would ask to have a room at the front of the hotel, or if one is not available then not on the gro...
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  • Stayed: August 2012, traveled with family
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Thank Samuels1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded April 17, 2013

Thank you Samuels1 for the wonderful review from your previous stay with us. Certainly, it was our pleasure to earn your business and we look forward to having you stay with us next time you make the trip across the pond to visit your son at UNCW. We appreciate all the kind words regarding our friendly staff, restaurant, clean rooms, pool and great location @ Mayfaire. We’ll see you soon!

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Reviewed April 15, 2013

We stayed two nights and were impressed with the room: clean, loads of thick towels in the bathroom, comfortable sofa in the room. The location was very convenient for shopping and visiting our friends in Landfall. The hotel staff was friendly and helpful. Loved having coffee and cookies always available in the lobby. The breakfast was very good and affordable. My only negative -- we were in room 102 and you could hear the people upstairs who constantly stomped up and down the length of their room for hours. We chose this room because it allowed easy access to the back door. We would stay at this hotel again, however, we will get a room on the top floor next time.

Room Tip: Choose a room on the top floor if noise above you is a problem.
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  • Stayed: April 2013, traveled with family
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Thank TheMcColes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this reviewResponded April 17, 2013

Hello TheMcColes. We like being convenient and clean and believe we're in the best location in the Wilmington-Wrightsville Beach area. Best of both worlds here at Mayfaire with shopping and restaurants all around us and the beach down the street. Thank you for all the positives you pointed-out from your recent stay with us. However, we do apologize for the noise you encountered during your stay. We look forward to having you stay with us soon. The beach season has finally arrived!

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Additional Information about Hilton Garden Inn Wilmington Mayfaire Town Center

Address: 6745 Rock Spring Rd, Wilmington, NC 28405-3177
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Wilmington
#2 Business Hotel in Wilmington
#5 Romantic Hotel in Wilmington
#7 Family Hotel in Wilmington
Price Range: $94 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Wilmington Mayfaire Town Center 3*
Number of rooms: 119
Official Description (provided by the hotel):
Best location in Wilmington and only 2 miles to beautiful Wrightsville Beach. HGI Mayfaire is located within the mixed-use development of Mayfaire Town Center; an easy drive to historic downtown Wilmington and the UNCW campus. Restaurants, outdoor shopping and IMAX movie theater complex are all within walking distance. Our full service Garden Grille & Bar restaurant, serves a cooked-to-order American breakfast, dinner as well as evening room service. The Pavilion Lounge is a great place to enjoy an evening cocktail with friends. Our patio features a putting green and spacious pool area. As great as our location and amenities are, it's the staff that makes a great hotel great. Come and experience real Southern hospitality at HGI Mayfaire. We look forward to earning your business very soon! ... more   less 
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Also Known As:
Hilton Garden Inn Wilmington Mayfaire Town Hotel Wilmington
Hilton Wilmington
Wilmington Hilton Garden Inn

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