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Hilton Garden Inn Wilmington Mayfaire Town Center
Ranked #6 of 45 Hotels in Wilmington
Certificate of Excellence
Antioch, California
2 reviews
“Just right”
5 of 5 bubbles Reviewed January 24, 2013

delightful as always. This is my 'go to' hotel when I am in Wilmington for business. Front desk staff are always friendly and helpful, rooms are clean and modern, free internet. All around a great place to stay! Am always grateful for the hot coffee in the lobby around the clock. : )

Room Tip: change the setting on the in-room fridge so that the compressor doesn't kick on in the middle of...
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  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DanaB925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, January 25, 2013
Hello DanaB925...thank you for your continued loyalty to our hotel. We very much appreciate earning your business. We always aspire to be everyone's "Go To" hotel when traveling to Wilmington-Wrightsville Beach. Our front desk and housekeeping associates appreciate the shout-out regarding their efforts. Safe travels!
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1,100 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
Rocky Mount, North Carolina
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

Melissa at the front desk made me feel like I had arrived at my sisters home for the weekend. She did everything she could think of to make us comfortable. The chef cooked breakfast was very good and there was no need to drive a half hour into Wilmington to a designer restaurant and wait another half hour to an hour for a table. At the Hilton Garden Inn we went downstairs for breakfast, sat down, had coffee and juice and then a great fresh cooked breakfast. Melissa also made sure we knew our way around and made suggestions for things for us to do.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jerobemd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, January 24, 2013
Thank you jerobemd for again choosing to stay with us when traveling to beautiful Wilmington-Wrightsville Beach. We really do appreciate your terrific feedback regarding our full service restaurant and our staff. Melissa does a wonderful job of assisting guests. Her southern charm is not fake! :)

We hope to see you guys back with us soon. Beach season is right around the corner...Happy New Year!
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San Jose, California
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed January 9, 2013

We were there for a wedding (in Tar Heel) the week of New Years Eve so I know this property would be a lot quieter on a normal day. Broke my golden hotel rule...never get a room by the elevator, especially on New Years Eve...some guy at 3 am couldn't get a cab and let the whole floor know. That being said the hotel, the property and the employees made this a "good" hotel.

  • Stayed December 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank umbertobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, January 10, 2013
Hello umbertobb; Thank for choosing to stay with us while attending a wedding in the area. Good is good for most hotels. We prefer being GREAT and are sorry you had to tolerate a rude guest. Location of one’s room really shouldn't matter. There is no excuse for the person who over-indulges on New Year's Eve. If travel brings you back to Wilmington-Wrightsville Beach, we certainly hope you choose to stay with us again. Happy New Year!
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Salisbury, North Carolina
2 reviews
3 of 5 bubbles Reviewed January 9, 2013

The location was great, but the young lady who check us in was friendly.But she put my last name in as BI, I don't know how she gets this from Magat' as it turn out my credit card decline because she types my last name as BI.Second we get into our room and wifi does not work it loads but just freezes! Children are really upset about this no x-box live,Facebook,etc. Many complaint to front desk same girl who checks us in no solution at all so we finally gave up went to bed. next morning the front desk guy name Ray was not informed about any problems that night was very helpful and professional he completely took care of our problems and concerns. Thank you Ray!!

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Magata38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, January 10, 2013
Thank you Magata38 for the feedback from your recent stay with us. We completely understand that when the Internet connection is down the kids are not going to be happy. AT&T corrected the situation as quickly as possible. Unfortunately you had to endure the inconvenience. We're very sorry for that. Thankfully Ray saved the day for you! He does a great job of ensuring that all of our guests are happy and comfortable. As far as the issue with your credit card and your name; since I was not involved, I really can’t speak to what happened. The name shouldn’t affect the card going through. Not sure what the issue was. We’re sorry...That being said, if travel brings you back to Wilmington, please give us another chance to earn your business.
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Cary, North Carolina
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 4, 2013

Stayed here Christmas night. I didn't note his name, but the gentleman who checked us in at 3 pm was very cheerful and personable - even though he was stuck working on Christmas Day! We didn't spend a lot of time at the hotel, since we left immediately after check-in to meet family. But, upon returning at midnight, we were greeted by the front desk staff and wished a good night. A blanket was available in the room --Yay!! a BIG plus, since we get too warm sleeping with a comforter and usually have to call housekeeping and wait for a blanket. Our room was very clean, as was the bathroom. Not a hair on the floor, no dirt - even in corners. (I know because I awoke in the middle of the night and had to spend time on the bathroom floor waiting for some nausea to pass:-)) The room was very quiet, except for the noise of the heat/ac unit - which was a bit noisy, but it was a pretty constant, dull tone, and the on/off didn't startle you like some places. The bed was comfortable; pillows squishy/firm comfortable. My husband used the small fitness room the next morning and got a decent workout. We didn't try out the restaurant and really had no other contact with anyone, but we would definitely stay here again if we returned to the area. Very convenient to shopping and restaurants.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SuzInNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, January 7, 2013
SuzInNC! TMI as it relates to the night you spent on the bathroom floor in your room. :)
We're sorry you were not feeling too well but glad you were able to get an up-close and personal look at our clean bathroom floors. That being said, you probably missed Santa coming down our lobby fireplace. Seriously though; thank you for the very kind remarks regarding your brief stay with us on Christmas Night. We're honored that you chose to stay with us. We look forward to having you guys stay with us again. Also note that if your husband is looking for more of a work-out next time, all of our guests can use a complimentary day pass at the nearby Gold's Gym. Beach season is right around the corner! Happy New Year!
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Arlington, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

The location was great and the staff was very friendly and professional. Housekeeping was outstanding, wait staff (Nick and Rick) in the breakfast room were great, front desk (Eric and Ray) always had a friendly word and smile, and sales manager who made our reservation was wonderful. I definitely recommend this property

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wenfo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, January 2, 2013
Thank you wenfo1 for the wonderful review of your stay with us. We're so glad you enjoyed our full service restaurant located in the hotel and appreciated our high level of customer service throughout the property. Next time travel brings you back to Wilmington-Wrightsville Beach, we hope to once again earn your business. Happy New Year!
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Wilmington, North Carolina
1 review
5 of 5 bubbles Reviewed December 31, 2012

We chose the Hilton Garden Inn again to hold our annual fundraiser fashion show based on last year's great accommodations and this year was just as great if not better! All of the staff ensured we had everything we needed to make everything go seamlessly. From space to elegance, the Hilton Garden Inn provided a perfect setting for our volunteers, patrons and guests. I look forward to working with them again as they make it so easy. Thank you!

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank meachamlcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI-Mayfaire, Director of Sales at Hilton Garden Inn Wilmington Mayfaire Town Center, responded to this review, January 2, 2013
Hello meachamlcl. It is always our pleasure and honor to host your annual fundraiser fashion show. We truly enjoy having this wonderful event in our hotel. We look forward to hosting the fashion show again in 2013. Happy New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Wilmington Mayfaire Town Center

Property: Hilton Garden Inn Wilmington Mayfaire Town Center
Address: 6745 Rock Spring Rd, Wilmington, NC 28405-3177
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Wilmington
#5 Romantic Hotel in Wilmington
#7 Family Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Wilmington Mayfaire Town Center 3*
Number of rooms: 119
Official Description (provided by the hotel):
Best location in Wilmington and only 2 miles to beautiful Wrightsville Beach. HGI Mayfaire is located within the mixed-use development of Mayfaire Town Center; an easy drive to historic downtown Wilmington and the UNCW campus. Restaurants, outdoor shopping and IMAX movie theater complex are all within walking distance. Our full service Garden Grille & Bar restaurant, serves a cooked-to-order American breakfast, dinner as well as evening room service. The Pavilion Lounge is a great place to enjoy an evening cocktail with friends. Our patio features a putting green and spacious pool area. As great as our location and amenities are, it's the staff that makes a great hotel great. Come and experience real Southern hospitality at HGI Mayfaire. We look forward to earning your business very soon! ... more   less 
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Also Known As:
Hilton Garden Inn Wilmington Mayfaire Town Hotel Wilmington
Hilton Wilmington
Wilmington Hilton Garden Inn

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