Front desk staff Melissa is extremely helpful and went above and beyond her duty. Hilton should do everything to keep her because of her dedication to customer service. She truly cares about the guest's needs. We also had a good experience with Eric from the front desk. In addition, our server for dinner, Tim O'Toole went out of his way to make sure our dinner experience was excellent. Also, Kat,our server for breakfast was very nice and extremely efficient.
We were offered a hearing accessible room due to one of us being Deaf. Very good blinking door bell, lights for smoke alarms, etc. Room was spacious and nice.
We would certainly stay here again. We are Hilton Gold members so we have learned to expect excellence and this hotel met these expectations. Thanks!
- Official Description (provided by the hotel):
- Best location in Wilmington and only 2 miles to beautiful Wrightsville Beach. HGI Mayfaire is located within the mixed-use development of Mayfaire Town Center; an easy drive to historic downtown Wilmington and the UNCW campus. Restaurants, outdoor shopping and IMAX movie theater complex are all within walking distance. Our full service Garden Grille & Bar restaurant, serves a cooked-to-order American breakfast, dinner as well as evening room service. The Pavilion Lounge is a great place to enjoy an evening cocktail with friends. Our patio features a putting green and spacious pool area. As great as our location and amenities are, it's the staff that makes a great hotel great. Come and experience real Southern hospitality at HGI Mayfaire. We look forward to earning your business very soon! ... more less
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- Also Known As:
- Hilton Garden Inn Wilmington Mayfaire Town Hotel Wilmington
- Hilton Wilmington
- Wilmington Hilton Garden Inn