I took my daughter and some visiting family members to tour the Latimer House. Prior to heading downtown, we checked and found that it was open from 11-5 pm on Saturdays. There was no way to reserve a spot for a tour so we assumed that it was a fairly open admission policy. We arrived at Latimer House at 12:45 and found a sign at the door that the next tour did not begin until 2:15!!! We spent some time downtown and came back at 2:05 so as not to miss the tour....only to find the sign had changed and now said that the next tour didn't begin until 3:00!!!!!!! After several attempts ringing the doorbell, an employee finally answered and said that they had already started another tour and that we would have to wait until 3:00 because tours are based on a first come, first serve basis!!! However, there is no way to sign up for the next tour or notify the staff if you hope to be included on a tour. I guess we could have sat on the porch for 50-55 minutes so that we wouldn't be left behind again, but we were quite disgusted by the treatment. Latimer House lost a considerable amount of money and we will not be returning!
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