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“Clean hotel”

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BEST WESTERN Plus Wilmington/Carolina Beach
Ranked #16 of 44 Hotels in Wilmington
Certificate of Excellence
fayetteville, United States
1 review
“Clean hotel”
5 of 5 bubbles Reviewed June 16, 2014

Always clean and well kept. The staff was helpful and dedicated to their job. This time they helped with a problem with our online reservation and saved what could have been a disaster. Always happy when we come here and always try to make it to this particular hotel in Wilmington.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Monica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSWilmington, General Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review, June 17, 2014
Hello Monica! Thank you so much for staying with us! We appreciate your loyalty and kind words regarding our customer focused staff and cleanliness. As always, it is our pleasure to earn your business.
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440 reviews from our community

Traveler rating
    236
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • English first
  • German first
  • Spanish first
  • Any
English first
Altamonte Springs, Florida
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed June 13, 2014

Morgan was very helpful to us - and tried to smooth things over after our tour group was booked into this hotel in error. We were 50 miles away from our true destination to stay over - still, she and her staff in the evening did everything they could to help make our stay pleasant. Thank you for caring! Our breakfast was great, beds fine, rooms clean. Nice place and close to Colonial Williamsburg. Can't miss if you try this Hampton. Enjoy!

Room Tip: Tough getting a motor coach in and out.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nathan4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 11, 2014

When we read that the hotel had been "renovated" we expected to find a little fresh paint to cover scarred walls and doors, and the musty smells of old socks and mildew. Since we were on a budget and the trip was a last-minute decision to help my wife escape the 4 walls of the house, we chose this one based on the positive reviews.

When we arrived, the staff were extremely friendly and professional, and check-in was fast and easy. I was genuinely amazed by the quality of everything! The furniture and bedding were practically new. The bathroom and sink area were all well-appointed and exceptionally clean. There were NO odors of any kind, which really surprised me for a hotel stay less than $100 per night close to the coast in summer! We only stayed one night, but we did get a chance to take the kids to the indoor pool, which was very clean and well-maintained.

The beds slept very well, and the breakfast in the morning was not bad. I wish we had gotten to breakfast earlier as some items had gotten a little rubbery from sitting. Coffee was not bad, definitely fresh tasting.

The only real negative I will post is the location. The intersection by the hotel is a very quirky one. We decided to check out an Asian restaurant across the street, but we wanted to drive in case of rain. We could not go across at the intersection; instead we had to turn right and drive down a couple of blocks, make a U-turn, and come back to the restaurant. Otherwise, not far from everything. Next time we head back to Wilmington, I will definitely check here first for a room!

Room Tip: The rooms that were available at the last minute had 2 double beds. If possible, get a larger bed if...
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan-C_1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review, June 17, 2014
Sub0rdinary, thank you for choosing to stay at our award winning Best Western Plus located less than 4 miles from Carolina Beach. We are so glad you enjoyed our beautiful décor, cleanliness, and awesome staff! We hope to see you again next time you come to Wilmington/Carolina Beach!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh/Wake Forest, United States
1 review
3 of 5 bubbles Reviewed June 4, 2014

Dignitary Status acceptable. Room door however unshowing of cleanliness behind door. Rate unbeatable, pleasing for Shore. (Wilmington, NC + Carolina Beach). Atmosphere pleasant, odor none existence. Comfort, STOP IN FOR VALUE.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Veronica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSWilmington, General Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review, June 17, 2014
Veronica, thank you for staying at our trip advisor award winning Best Western Plus. Having a 100% Sanitation Rate, we are truly sorry that you were not satisfied with the spot of uncleanliness behind the door. We immediately looked into that. We are pleased that you enjoyed the rest of your stay including our rates, location (less than 4 miles from Carolina Beach and Downtown), comfort, and service. Hope to see you again next time you visit Wilmington!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, North Carolina
1 review
5 of 5 bubbles Reviewed June 3, 2014

I woke up on a spontaneous note this morning in Greensboro, NC and decided to head to the beach. I chose the Wilmington area as it is the closest to my home.
I had a relaxing day on the beach and ended up booking a hotel during that time through Expedia. I searched the hotel in my maps and was led to this location.
Upon arrival things got a bit confusing when I found out my reservation was in fact 30 minutes further than I had in mind. I spent the next 45 minutes on the phone with Expedia trying to get my reservation transferred to this location. As frustrating as it was, and though it was my fault for not paying closer attention to my booking, the girl at the front desk was unbelievably helpful. Jessika Smith was understanding, welcoming, and willing to do anything she could to help. She made calls for me and with me in an effort to lessen my hassle, and waited patiently for the problem to be solved. As I spent all this time on the phone with the agency, I stood by as she cheeks several other groups in and was just as sweet and welcoming to each and every person who entered the building.
Not only was Jessika a saving grace to what could have been a hectic end to a wonderful day, but the room is by far the nicest room I have stayed in for a very reasonable price.
I look forward to staying in more Best Westerns in my future.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Malloryjill22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSWilmington, General Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review, June 17, 2014
Hi Mallory! We are so honored that you took the time to give our award winning Best Western Plus a review! It makes us so happy to know that we could comfort you and try our best to assist you on your spontaneous get away. We are so glad that Jessika was so helpful and welcoming. So glad you chose to stay with us and hope you stay again next time you come to the Carolina Beach/Wilmington area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 3, 2014

This hotel has a nice clean stay with a helpful staff. The hotel has very nice amenities with well maintained rooms and a comfy bed. Internet works great. Breakfast was OK with adequate choices. It is away from the beach but has an indoor pool and fitness area. Weekday prices are very fair for the quality.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Megan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSWilmington, General Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review, June 18, 2014
Thank you for your Trip Advisor review Megan! We are so glad you enjoyed our amenities including our indoor heated pool and spa! Hope to see you again at our Best Western Plus located only a few miles from Carolina Beach!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, North Carolina
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

Great interior, pool area, nice Jacuzzi, gym, just all around nice place..

If anything? Maybe little to pricey due to its location.... But overall not bad at all, would recommend it to anyone who doesn't mind staying off the beach 6-8 miles

Room Tip: No special room information... But my wife did want me to point out if you can? Park out front of th...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Timothy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSWilmington, General Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review, June 18, 2014
Thank you Timothy for your "great" feedback from your recent stay with us! We are glad you enjoyed our amenities including our fitness center and indoor pool. Please stay with us again next time you are in the Wilmington/Carolina Beach area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Wilmington/Carolina Beach

Property: BEST WESTERN Plus Wilmington/Carolina Beach
Address: 5600 Carolina Beach Rd, Wilmington, NC 28412-2608 (Formerly Ameri-Stay Inn & Suites)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Wilmington
#11 Romantic Hotel in Wilmington
#12 Business Hotel in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plus Wilmington/Carolina Beach 2.5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Orbitz, Hotels.com, Expedia, Priceline, Travelocity, Best Western, Booking.com, Cancelon and HotelQuickly so you can book your BEST WESTERN Plus Wilmington/Carolina Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Wilmington Hotel Wilmington
Ameri Stay Hotel Wilmington

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