I woke up on a spontaneous note this morning in Greensboro, NC and decided to head to the beach. I chose the Wilmington area as it is the closest to my home.
I had a relaxing day on the beach and ended up booking a hotel during that time through Expedia. I searched the hotel in my maps and was led to this location.
Upon arrival things got a bit confusing when I found out my reservation was in fact 30 minutes further than I had in mind. I spent the next 45 minutes on the phone with Expedia trying to get my reservation transferred to this location. As frustrating as it was, and though it was my fault for not paying closer attention to my booking, the girl at the front desk was unbelievably helpful. Jessika Smith was understanding, welcoming, and willing to do anything she could to help. She made calls for me and with me in an effort to lessen my hassle, and waited patiently for the problem to be solved. As I spent all this time on the phone with the agency, I stood by as she cheeks several other groups in and was just as sweet and welcoming to each and every person who entered the building.
Not only was Jessika a saving grace to what could have been a hectic end to a wonderful day, but the room is by far the nicest room I have stayed in for a very reasonable price.
I look forward to staying in more Best Westerns in my future.
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- Also Known As:
- Best Western Plus Wilmington Hotel Wilmington
- Ameri Stay Hotel Wilmington