We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Best place to stay in Wilmington” 5 of 5 bubbles
Review of Homewood Suites by Hilton Wilmington/Mayfaire

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Homewood Suites by Hilton Wilmington/Mayfaire
Ranked #1 of 45 Hotels in Wilmington
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Best place to stay in Wilmington”
5 of 5 bubbles Reviewed September 9, 2010

My stay at Homewood Suites was the best hotel experience I have ever had. Their staff was extremely helpful and courteous and made sure all our needs were met. The rooms are a great size and extremely clean. The pool and patio area provides a nice alternative to going down to the beach. Homewood Suites is definitely the only place I will stay when I visit Wilmington.

  • Stayed August 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jsimon82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

887 reviews from our community

Traveler rating
    735
    115
    23
    10
    4
See reviews for
370
230
32
189
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
long island New York
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 1, 2010

This hotel is new and clean. The homewood signature is all there.
Cant say enough of the staff. Rooms very clean and comfortable mattress.
I do have to say, they think of EVERYTHING when it comes to food and room amenities. If you cant find something just take another look and it will be there. Good location. Easy drive to anywhere.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nonrevlga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
1 review
5 of 5 bubbles Reviewed August 12, 2010

This year we chose Homewood Suites for our beach vacation and we couldn't be more satisfied. The location is awesome, close to the beach, shopping and restaurants. The rooms are tastefully decorated and very clean. We all slept well, the mattresses are comfortable and the rooms are quiet (our family has light sleepers so this was important). Complimentary breakfasts and dinners were delicious. What really sets this hotel apart from others is the staff. Their graciousness gives this hotel the feeling of a five star hotel.

  • Stayed July 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jjwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolinahotelman, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review, September 9, 2010
Just a quick note to express my appreciation to you for taking the time to share your experience with others. I've shared your comments with our team and everyone is both proud and thankful that your stay was so outstanding. In particular, the word you used to describe our staff..."graciousness"...really hit home for us. Service is our passion and it's something we're all genuinely committed to provide. Thank you for your business and please come back soon.
Sincerely,
Jason Smith, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wake Forest, NC
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed August 5, 2010

GREAT hotel. Clean, roomy enough and the hotel
Staff is SUPER friendly and efficient. Every
Single one of them. Housekeeping, front desk,
Breakfast staff ...
Can't wait to go back again!

Stayed August 2010, traveled with family
Helpful?
Thank travelwthebest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SoCal
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 2, 2010

Well many has said before the location is great, food, shopping, grocery, movie theater and pretty close to the beach.

I really like Hilton's Homewood Suites series and although this one is a nice one I have stayed at better ones. Everything is clean and in my experience the staff was far better than exceptional.

In general, not specefic to this hotel but my only complaint would be is that Hilton portrays the Homewood Suites as "a home away from home" and really getting the rooms together in doing so but the grounds kind of take it away from that. They should make the grounds much homelier instead of parking lots, pavement, and cement entrances.

  • Stayed August 2010
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MannyH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 30, 2010

Clean, large suite, comfortable room. Air conditioner under windows is loud. Kitchenett is ample and a nice addition. has Residence Inn beat in comfort

  • Stayed July 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank AGrayghost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed July 22, 2010

There are many things to like about this hotel. The price is reasonable. The location is excellent with access to many stores, restaurants and a movie theater. Our room was very clean when we arrived. The beds are comfortable. The Wi Fi internet connection was free and reliable. My family certainly appreciated the complementary breakfasts and dinners (served Mon-Thurs), which were better than I expected.

My primary complaints are the horrible stench lingering around the pool area throughout our stay, and the apathy of hotel staff with whom we had interactions.

In regard to the stench, I was repeatedly told by staff that the grease traps outside the food prep area were overdue to be cleaned. Everyone we spoke to seemed very aware of the problem, but no one seemed to care. I will admit that the smell did not bother everyone, as many people were swimming throughout the week, however, my family found it to be really over powering, and I actually gagged every time I went pool side.

In general, our interactions with the staff were not impressive. The particular individuals we encountered seemed really disinterested. When I called to ask for clean towels, the receptionist behaved as if this was the most exhausting inconvenience she had ever faced. And, as I said, no one seemed to care that their failure to have the grease traps cleaned in a timely fashion made it impossible for me to use the pool. (I know delays happen, but I sure would have appreciated the slightest sign of concern, or interest, or anything.)

In general, I would recommend, but I can't give the place a flawless review.

  • Stayed July 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Audrey33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolinahotelman, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review, August 12, 2010
First, I want to thank you for your feedback, without it we cannot strive to improve ourselves. I want to personally apologize that your stay was anything less than 100% satisfying. In particular, our team prides itself on delivering genuine, attentive, caring service...it is our passion. Though this has been the case in each of the previous traveler reviews to date, it was clearly not your experience so please know I find that completely unacceptable.
In hindsight, the grease trap issue proved to be beyond our immediate control but it was certainly our responsibility. I want to ensure you the matter has been addressed and resolved by the appropriate local authority and I'm confident it cannot happen again.
I was pleased to read that your stay overall was enjoyable and that you would indeed be willing to recommend our hotel in the future. However, our goal is to exceed expectations and as this was not the case I would like to invite you back to stay with us as my guest so that we might truly earn your loyalty in the future. Expect to hear from me today and again please accept an apology on behalf of our entire team.
Sincerely,
Jason Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Wilmington hotels
0.4 mi away
SpringHill Suites Wilmington Mayfaire
2.6 mi away
Staybridge Suites Wilmington East
0.0 mi away
Hilton Garden Inn Wilmington Mayfaire Town Center
Show Prices
Show Prices
Show Prices
1.9 mi away
Hampton Inn Wilmington-University Area/Smith Creek Station
1.3 mi away
Hampton Inn & Suites Wilmington/Wrightsville Beach
2.6 mi away
Wingate by Wyndham Wilmington
Show Prices
Show Prices
Show Prices

Been to Homewood Suites by Hilton Wilmington/Mayfaire? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Wilmington/Mayfaire

Property: Homewood Suites by Hilton Wilmington/Mayfaire
Address: 6732 Swan Mill Rd, Wilmington, NC 28405-3181
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Wilmington
#1 Romantic Hotel in Wilmington
#1 Family Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Wilmington/Mayfaire 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline and Expedia so you can book your Homewood Suites by Hilton Wilmington/Mayfaire reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Wilmington/Mayfaire Hotel Wilmington

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing