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“An Exceptional Stay”

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Homewood Suites by Hilton Wilmington/Mayfaire
Ranked #2 of 44 Hotels in Wilmington
Certificate of Excellence
Rye, New Hampshire
Level 4 Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“An Exceptional Stay”
Reviewed March 12, 2014

Having spent eight exceptional days at the hotel, while house hunting in the Wilmington area, gave us time to provide a sound assessment of the this property and its staff. We found a very high level of comfort, daily cleanliness and attention to detail in not only the suites, but surrounding common areas as well. Perhaps one of the most important aspects of our stay was the interaction with the hotel staff. The entire staff from management, the folks on front desk, meal service, to house keeping were friendly and outstanding. When it comes down to a satisfying hotel stay, it's the attitude of the hotel staff that make the difference and the folks at this property are the best, and special thanks to Rachael and Silvia. Hats off to all involved!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skipper375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review, March 25, 2014
Thank you for your business in addition to your feedback from your recent stay at the Homewood Suites Wilmington/Mayfaire. I shared your review at our morning huddle at which the team was elated to hear your expectations were exceeded by all departments. (a common goal we strive for every day / every stay). I appreciate the special attention to two valuable members of our team – Rachael & Silvia. We hope your hunting was successful and look forward to accommodating your needs during the move! Safe travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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949 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
Ashland, United States
1 review
Reviewed March 11, 2014

Very good experience staying at this hotel. All the staff we came in contact with were very friendly and helpful, especially the ladies assisting with the breakfast. Would definitely stay there again and will try other Homewood Suites in other cities.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Janice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review, March 25, 2014
Thank you for choosing the award-winning Homewood Suites Wilmington/Mayfaire on your recent trip to the Port City. We appreciate your business in addition to your valued feedback from your recent stay. Your personal recommendation is greatly appreciated as well as your brand loyalty. Thank you for highlighting our breakfast team, as they are indeed a great duo to start your day! We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level 5 Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 10, 2014

I have never stayed in a Homewood Suites before so I didn't know what to expect when I got there. I have stayed at Hilton properties though, so I know the brand value. I have to say that the stay was far beyond what I could have imagined. The front desk staff was very friendly and the rooms are huge! The suite size with separate bedroom and living room as well as kitchenette are fantastic to create a sense of separation for the room so everything isn't on top of everything else. The suite was quiet, clean and roomy, with a comfortable bed and even a ceiling fan!! The free parking, internet and breakfast just added to the bonuses of this hotel. The one suggestion I would have is for a covered loading area, which would have been useful on the rainy night of my arrival. Other than that, no complaints and we will definitely be back!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ATCCSCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review, March 25, 2014
Wow – Thank you for your business and trusting in the Hilton / Homewood Brand. I absolutely had to share your review at our morning huddle, as the comment ‘I have never stayed in a Homewood before’ is a common occurrence in addition to your reaction. Indeed, the Homewood Brand offers an exceptional value, from our oversized suites to our endless list of complimentary features, including food and beverage. We appreciate your personal recommendation & your business. And look forward to your return!
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north carolina
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 3, 2014

Booked at Homewood suites based on Trip Advisor reviews and a member of Hilton Honors. We have never been disappointed by Hampton Inns and Homewood Suites was ranked # 2 under Hilton Garden Inn and above Hampton Inn Wilmington/Wrightsville Beach location. Although we are Hampton Inn diehards, we went with the Homewood Suites based on the $99.00/night and the location near shopping which was one of our reasons for visiting Wilmington. Homewood Suites was nice but not comparable to Hampton. The room was ok. We discovered the coffee maker was missing early the next morning, forcing us to dress and go to the lobby to get coffee at 6:00 a.m. The manager said they would deliver a coffee maker when the housekeeping staff came at 8:00 a.m. Hampton Inn delivers immediately, so this was disappointing. The sofa was dirty, the bed too soft, and asked if they could provide an ottoman for footrest, they immediately stated they could not accommodate, even though we were handicapped and in a handicapped room. The room was clean and spacious but worn and a little noisy at night. The breakfast was by far the worst Hilton property breakfast I've had. Every Hampton we've stated at has a better breakfast than the one we experienced this weekend. Overall it was an ok experience and I would probably pick a Hampton Inn next time even if it cost more.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank unccqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review, March 4, 2014
Thanks for choosing the Homewood Suites Wilmington/Mayfaire on your recent trip to the Wilmington/Wrightsville Beach area. We value your business in addition to your feedback from your recent stay. As a Hilton HHonors member we appreciate your loyalty to the Hilton brand. Our goal is to ensure we exceed guests expectations every day and every stay. My apologies as it appears we fell short in your experience. While these reviews are anonymous, I would love the opportunity to speak with you. Please reach out to me at your convenience: Greg Thompson, General Manager, Greg.thompson@hilton.com or 910.791.7272. Thank you again and I look forward to speaking with you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 3, 2014 credit card Amex Card Member Review

I started traveling to Wilmington in the last year and have stayed at the Homewood Suites Mayfaire every time. It is very comfortable, the rooms are so clean and the staff is even friendlier. The value is just a bonus to me.

Stayed January 2014, traveled solo
Helpful?
1 Thank Terri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review, March 4, 2014
Thank you for your continued loyalty to our property, Homewood Suites Wilmington/Mayfaire. Your business and feedback are both very much appreciated. Value is an important asset when traveling to both a company and/or an individual. Thank you for highlighting our “southern hospitality” and our clean & comfortable suites. We look forward to your return – Safe travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 26, 2014

Our NYC friends asked if we would meet them in Wilmington for a night so we made hotel reservations in their same hotel. We didn't expect much since the rate was so low ($109) but we were pleasantly surprised to have such a wonderful experience. I don't have ONE complaint; it was THAT good. From the large room size (we had a double queen suite) to the efficient friendly staff to the complimentary breakfast. All perfect...and so affordable. I don't know how they do it, but it was a flawless experience. I don't normally leave reviews but for this hotel, I Had to.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Cynthia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review, March 4, 2014
Thank you for choosing the Homewood Suites Wilmington/Mayfaire for your overnight accommodations in Wilmington. Your business, in addition to your feedback are truly appreciated. “Flawless Experience” – wow, that’s a true compliment. Thank you for highlighting our value in addition to our suite sizes, friendly team and complimentary breakfast. I have shared your review with our team, as it was a job well done for all departments. Safe travels and we look forward to a future return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesapeake, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 25, 2014

Excellent location with clean rooms,comfortable beds,friendly staff and great complimentary breakfast. Plenty of parking in well lit parking lot. Nice shopping nearby. We will definitely stay here again!

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Carole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg1234625, General Manager at Homewood Suites by Hilton Wilmington/Mayfaire, responded to this review, March 4, 2014
On behalf of the entire Homewood team – Thank you for choosing to stay with us! Your business and feedback are both very much appreciated. I was thrilled to read you enjoyed many aspects of our all-inclusive hotel! We look forward to your return and continued loyalty to the Homewood Suites by Hilton brand.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Wilmington/Mayfaire

Property: Homewood Suites by Hilton Wilmington/Mayfaire
Address: 6732 Swan Mill Rd, Wilmington, NC 28405-3181
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Wilmington
#1 Family Hotel in Wilmington
#1 Romantic Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Wilmington/Mayfaire 3*
Number of rooms: 118
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Also Known As:
Homewood Suites By Hilton Wilmington/Mayfaire Hotel Wilmington

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