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“Very nice with good staff.”

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Best Western Plus Coastline Inn
Ranked #7 of 45 Hotels in Wilmington
Certificate of Excellence
Reviewed October 28, 2013

Rooms were nice and modern. Very clean. Staff was nice and helpful. The continental breakfast had a nice selection and was well stocked, although the eating room was small. The hotel is on the waterfront near old town Wilmington and you can get a lot of noise at nite from the bars and old town, especially if there is an activity like a marathon or triathlon.

  • Stayed: October 2013, traveled with family
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Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackiebrinson, General Manager at Best Western Plus Coastline Inn, responded to this reviewResponded November 12, 2013

We greatly appreciate your nice comments about the hotel and the staff. We hope you will choose to stay with us again in the near future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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512 - 518 of 724 reviews

Reviewed October 25, 2013

The staff were very friendly, knowledgable and provided service above expectations. I would highly recommend this hotel for business and pleasure. The location to downtown Wilmington was great and everthing was within walking distance. Beautiful waterfront rooms, well lit for security and safe area.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Best Western
Thank Etta L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackiebrinson, General Manager at Best Western Plus Coastline Inn, responded to this reviewResponded October 29, 2013

Thank you so much for the great comments. We are so glad that you enjoyed your stay and we look forward to seeing you again soon.

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Reviewed October 21, 2013

We over paid for the quality of this room, it smelled like mildew, the locks didn't work properly, the internet was spotty, toiletries and coffee were left on occasion. The noise starting at 5am, was ridiculous as they stocked the breakfast area. Not a good value for the money.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Best Western
Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackiebrinson, General Manager at Best Western Plus Coastline Inn, responded to this reviewResponded October 22, 2013

We greatly appreciate any and all comments, whether good or bad. We will take your comments and work on the issues. It's our job to make sure all guest are happy and satisfied with their stay and I'm sorry that we let you down. If any of the issues had been reported during your stay I'm certain my staff would have addressed immediately. We appreciate your business and thank you again for staying with us

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Reviewed October 12, 2013

very nice hotel for having outside entrance door. Loved the tiled shower with overhead shower head. beds are very comfortable and ac unit worked great. parking was a little bit of a pain but not bad. easy check in and out.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Best Western
Thank Jeremy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackiebrinson, General Manager at Best Western Plus Coastline Inn, responded to this reviewResponded October 15, 2013

We greatly appreciate your comments on the hotel and we are so glad you enjoyed your stay. We look forward to seeing you again in the near future

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Reviewed October 10, 2013

If you do not mind smelly, loud and dirty rooms - this is the hotel for you! The location is great - you cannot fault that. Everything else about the hotel you can. This is a dog friendly hotel and smells it. They charge a pet fee which I can understand but not when the room is dirty and smelly. Try cleaning products and air freshener! We left a day earlier due to terrible noise issues - last time we had this poor a sleep it was in a tent! We complained and got 20% off our bill - so only paid approx $180 for one night in a two star hotel, what a bargin (NOT)

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Best Western
1  Thank stinkyandthebrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackiebrinson, General Manager at Best Western Plus Coastline Inn, responded to this reviewResponded October 15, 2013

I'm very sorry that you had such a bad experience during your recent. We value your comments and we are addressing the issues with housekeeping. Per my previous email correspondence, most of the guest in the hotel were attending the festivities with pertaining to Riverfest and we also had a wedding party in house and the noise is hard to control and the night auditor did walk the corridors and anyone that was outside of their rooms were asked to be quiet and go into their rooms. We value your business and hopefully you will reconsider and come back and visit us again.

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Reviewed October 8, 2013

View was spectacular overlooking Cape Fear River. Exceptionally clean rooms with walk in rain shower. Extremely friendly and helpful staff. Door always opened for us with a warm greeting. Beds were exceptional. Breakfast consisted of waffles, eggs, sausage, pastries, tea, coffee and juices. The reason I did not give 5 star rating no hot chocolate and temperature set to 61 upon return to room. Of course these ate personal preferences.

Room Tip: All overlook the Cape Fear River
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  • Stayed: October 2013, traveled with friends
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Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

Just off the main highways between Syracuse and Ithaca - located in the middle of lovely fields, farms and countryside. We used this location for travel between college drop offs. Be aware that food sources after 7pm are quite few. However an exit in either direction can offer some alternatives.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
Thank Stewart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackiebrinson, General Manager at Best Western Plus Coastline Inn, responded to this reviewResponded October 9, 2013

I think your comments may be based on another hotel. We are not near Syracuse or Ithaca. Have a great day!!

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Additional Information about Best Western Plus Coastline Inn

Address: 503 Nutt St, Wilmington, NC 28401-3339
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#8 Business Hotel in Wilmington
#10 Family Hotel in Wilmington
#10 Romantic Hotel in Wilmington
Price Range: $109 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Coastline Inn 2.5*
Number of rooms: 53
Reservation Options:
TripAdvisor is proud to partner with Best Western, Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, Priceline, getaroom.com, HotelsforEveryone, Hotwire, Cancelon, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Best Western Plus Coastline Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Coastline Hotel Wilmington
Best Western Coastline Inn Wilmington Nc
Best Western Wilmington
Wilmington Best Western

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