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“Excellent stay on Wilmington NC waterfront”

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Best Western Plus Coastline Inn
Ranked #8 of 44 Hotels in Wilmington
Certificate of Excellence
New York, NY
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent stay on Wilmington NC waterfront”
Reviewed July 10, 2013

We stayed at this hotel so that we could make an early flight Tuesday morning. We arrived early and our room was already ready. We enjoyed checking out the nearby shops and sitting on the dock attached to the hotel. The next time we are in Wilmington, we plan to stay at this hotel for a couple of days so that we can explore the city. The staff were very helpful and friendly.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dhyink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackiehodge, General Manager at Best Western Plus Coastline Inn, responded to this review, July 12, 2013
Thank you for the great comments and I'm so glad you enjoyed your short time in Wilmington. Hopefully you will come back and visit us again and stay a little longer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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642 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
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English first
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 5, 2013

We recently stayed on July 3rd 2013. Our room smelled like mildew, and was overly humid, making everything slightly damp in the room. Where they provided breakfast was too small and couldnt fit many people, we ended up eating somewhere else.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hartwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackiehodge, General Manager at Best Western Plus Coastline Inn, responded to this review, July 8, 2013
I'm very sorry you had a problem with the a/c unit. During the summer months its very hard to get the room cool enough for each guest and we have been trying to leave the a/c units on 72 degrees with the black out curtains closed most of the way to keep the rooms cool. I do appreciate your comments and it doesn't go unnoticed. I hope you will come back and visit us again and thank you again for the comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westminster,MD
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 30, 2013 via mobile

Great location if you want to be in the Riverwalk area though after several hikes down to Market St you might think different.

With auto club discount, weekday rate was excellent. Was only able to reserve a room with a queen bed thyourough Best Western's 800 number, but when I called the front desk directly, was able to make a change to king (thank you Josh).

Over all, the hotel is hard to fault for the price, but are some flies in the ointment. WiFi access in room and the lobby as well is terrible, the front desk said they could reset the router, but I'm guessing the service is not more than DSL. Picture quality of the hotel's cable/satellite service mediocre at best. That king size mattress was well into its life span by the way. The first two items are not show stoppers by any means and certainly no cause to avoid the hotel.

The room was tidied daily along with fresh towels. Staff friendly helpful, and courteous. Complimentary breakfast was sufficient to handle the early morning hungry but I'd suggest the Dixie Grill for a real Southern breakfast.

If you just need a clean, comfotable affordable hotel in downtown Wilmington, this is the place.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank old_dawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackiehodge, General Manager at Best Western Plus Coastline Inn, responded to this review, July 8, 2013
Thank you for the nice comments. I am so sorry that you had a problem with the Wi-Fi but we have been having issues with all of the rain and Time Warner is working with us on getting this looked at. I certainly hope you will come back and visit us again.
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Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 25, 2013 via mobile

This hotel was a wonderful surprise in every way. We booked it online by price and didn't give it a whole lot of thought since it was only one night. Front desk staff were personable, friendly and very helpful. The room was very clean, fresh, and beautifully decorated. Shower was hot with good pressure. Satisfying breakfast, too! Dog friendly to the max. We will make this our Wilmington go-to place.

Stayed June 2013, traveled as a couple
Helpful?
Thank Bleiblum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackiehodge, General Manager at Best Western Plus Coastline Inn, responded to this review, June 26, 2013
We greatly appreciate your nice comments. I will be sure to share your comments with the staff. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, NC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 23, 2013

When coming to Wilmington, I love being able to stay downtown and walk to all the fantastic restaurants and bars. Previously, I'd always got to the Hilton, which is very nice, but also pricey. For a weekend getaway, I decided to try the Best Western and was very happy with the decision. The staff was welcoming and gracious. We had three cars (as we had a couple people meeting up for a birthday celebration), and they had no problem giving us multiple parking passes (which downtown, is a HUGE benefit). I was impressed with how comfortable the beds were. And while the rooms aren't gigantic, I didn't feel cramped even with multiple people and suitcases and snacks. I also really enjoyed how the hotel connects to the riverwalk- perfect little pier to sit out on during sunset. I also didn't really notice much noise from other guests, which I am usually the first to pick-up on. The only drawbacks: no pool (which would have been nice since it's a bit of a trek to the beach) and our room door was SO heavy it was almost impossible to open with a single hand. At the same time, it did make me feel safer and probably helped keep the noise out. So if you're looking for a place to sleep, right on the waterfront, where you'll be warmly welcomed... this is the place to go.

If you're looking for more affordable options, there are lots of hotels around college street, but then you're really giving up the location, which I think is worth paying more for!

Room Tip: The second floor links directly to the riverwalk... loved being able to walk right out there!
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank chrissytina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackiehodge, General Manager at Best Western Plus Coastline Inn, responded to this review, June 25, 2013
Thanks so much for the great comments. We are so glad you enjoyed your stay and even happier you found us instead of staying with the local competition. I will share your comments with the staff and we look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virgina, USA
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 16, 2013

Great location in downtown Wilmington, near everything. Staff very friendly and helpful, especially Front Desk. Although rooms small, great view of Cape Fear River and clean and nice. Would definitely return. Also building had some 'character' unlike the Hilton next door.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimofroanokeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackiehodge, General Manager at Best Western Plus Coastline Inn, responded to this review, June 18, 2013
I am so glad you enjoyed your stay with us and I do appreciate the great comments about the staff especially the front desk. They work very hard to make every guest fee at home and they try to accommodate any and all request. We look forward to your next visit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Coastline Inn

Property: Best Western Plus Coastline Inn
Address: 503 Nutt St, Wilmington, NC 28401-3339
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#8 Business Hotel in Wilmington
#10 Romantic Hotel in Wilmington
#10 Family Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Coastline Inn 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Best Western Coastline Hotel Wilmington
Best Western Coastline Inn Wilmington Nc
Best Western Wilmington
Wilmington Best Western

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