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“Great stay for the money, 5 miles from the beach, clean, comfortable and nice!” 5 of 5 bubbles
Review of Staybridge Suites Wilmington East

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Staybridge Suites Wilmington East
Ranked #4 of 45 Hotels in Wilmington
Certificate of Excellence
Raleigh, NC
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great stay for the money, 5 miles from the beach, clean, comfortable and nice!”
5 of 5 bubbles Reviewed May 7, 2013

If you don't mind a short drive to the beach, I can't think of a better place to stay. Continental breakfast with REAL FOOD (Belgian Waffles, grits, eggs, bacon, fruit, bagels...). We had a queen room with a pull out bed, a kitchenette with a fullsized fridge. The bathroom was clean with good water pressure in the shower. ..I can't say enough, it was money well spent.

We paid less than $150 a night on weekend before July 4th. Every person on the staff was nice and helpful.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NC2NJNBackAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, May 13, 2013
Dear NC2NJNBackAgain,

We are so glad that you and your family chose to stay with us at the Staybridge Suites during your recent trip to Wilmington, North Carolina. We love being able to offer guests a prime location in the Wilmington area, so we are extremely excited to hear that you enjoyed our close proximity to Wilmington beaches, historic downtown, and popular attractions. In addition, we are glad to hear that you enjoy our unique amenities such as the full kitchen featured in each guest room. Our rates do vary based on dates and availability, so we encourage travelers to call our front desk team as soon as they know their travel dates! Thanks again for all of your time and feedback. We hope that you and your family will come back to visit us again soon!

Sincerely,
Staybridge Suites Wilmington Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

457 reviews from our community

Traveler rating
    349
    78
    20
    4
    6
See reviews for
229
71
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78
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Lafayette, Indiana
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed May 3, 2013

The location of this hotel was handy for a visit to UNC-Wilmington campus. The room was big and the hotel new. The staff was exceptionally nice. However, there were two major issues. First, the windows do not open so the room smelled stale. Very stale. Second, the first night of our stay we pulled back the covers on the bed and the sheets and pillows were covered with black dog hair. I do not mean just a few little hairs, but literally hair everywhere on the pillows, embedded in the sheets, when we looked closer they were all over the bedspread. We pulled out the extra sheets from the closet which did not have dog hair. The next day we requested that the bedding be changed. The sheets were all changed and the room vacuumed, but I am still finding dog hairs on the bottom of the socks I wore in the room. In short, it was disgusting. I definitely would not recommend this hotel to anyone with a dog allergy. But if you have a dog, it would be a great place to stay.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank etrip2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, May 8, 2013
Dear etrip2012

Thank you very much for taking the time to write a review about our hotel. We are very glad to hear that you enjoyed our close proximity to the UNC Wilmington Campus, spacious guest rooms, and friendly staff members.
However, we are disappointed to hear that you experienced a few inconveniences during your stay. All Staybridge Suites properties are pet friendly hotels. We strive to offer comfortable accommodations and a pleasant environment for our guests with pets and our guests without! We have a special cleaning process for our guest rooms to ensure that each guest can depend on a clean, comfortable room when they arrive. Unfortunately, we did not live up to those high standards on this particular visit and we sincerely apologize for the inconvenience. We encourage all of our guests to contact us right away if they encounter any problems during their stay so that we can make changes as needed or find a new room to better suit your travel needs.
Thanks again for sharing your recent experience with us. It is feedback like yours that allows us to improve the overall experience for future guests. We appreciate your time and hope that you will join us again in the future so that we can provide the excellent accommodations that you and all of our guests deserve.

Sincerely,
Staybridge Suites Wilmington Management Team
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Raleigh, North Carolina, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 3, 2013

I travel over 100 days a year and understand the importance of being able to relax at the end of the day and have a good night sleep. I always have a good experience with staying at the Staybridge Suites in Wilmington NC. All staff members are professional and work hard to make your stay what you expect. The rooms are very clean, breakfast is always good, and checking in and out very quick. I always recommend this Hotel to people who ask for a good place to stay in Wilmington.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, May 8, 2013
Dear Mark G,

Thank you very much for your kind review! We are so glad that you have chosen the Staybridge Suites as your home away from home in Wilmington, North Carolina. We appreciate the kind words about our clean rooms, complimentary breakfast buffet, and smooth check in process. We hope that you are able to join us Monday – Thursday evenings for our complimentary evening social to enjoy dinner and drinks! Thanks again for all of your time and feedback. We cannot thank you enough for recommending our hotel to fellow travelers.

Sincerely,
Staybridge Suites Wilmington Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed May 2, 2013

I used a combination of priority club points and cash for a king room just overnight. Our flight was delayed and we didn't get in until midnight. It was confusing at first since the hotel said they used a taxi service for their free shuttle and it does matter since they have over 40 cabs that will pick up during the day. There service is Letts taxi right by the rental counters and the drivers we great to and from the airport! We were greeted by a very nice young man who gave us our goody bags and the next morning the front desk followed up to be sure our ride back to the car rental at the airport was ready for us. The staff at the breakfast area were also very friendly. I would definitely stay there again and for a longer trip! It was very clean inside and outside on the grounds. It was a 10 for my fiancée and me!

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VTcoupleonVacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, May 8, 2013
Dear VTcoupleonVacation,

Welcome to the Staybridge Suites family! A special thanks to you and your fiancée for choosing to stay with us at the Staybridge Suites during your recent trip to Wilmington, North Carolina! We truly appreciate the kind words about our clean hotel and friendly staff members. We are so glad to hear that you were able to take advantage of our partnership with Letts Taxi. We have teamed up with Letts Taxi to offer guests complimentary rides to and from the nearby airport. Thanks again for all of your time and feedback. We really appreciate it and hope that you will come back to visit us again soon!

Sincerely,
Staybridge Suites Wilmington Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santee, South Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 19, 2013

This was the first time we stayed at any Staybridge Suites property. We were initially very impressed, beginning with the front desk welcome, the layout of the suite, and the many amenities provided. Included in our stay were a light evening meal as well as breakfast the next morning. The mattress & pillows were very comfortable and the linens were soft and good quality. However, we were disappointed in the cleanliness of the room -- specifically the bathroom. There was visible mold at the bottom of the shower stall and the floor was unclean. Overall, it did not appear that the room had any "Full Service" cleaning in quite a while. Since we were out and about shortly after check-in, these observations were not made until late that night, so we did not alert management at that time. However, when checking out, I informed the manager and he assured me that this would be addressed. Since we only stayed the one night, we have no idea if the situation improved. Therefore, I would caution guests to check out their room immediately upon check-in, so as to ensure a pleasant (and clean) stay.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Grace46836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, April 29, 2013
Dear Grace46836,

Welcome to the Staybridge Suites family! We are so glad that you decided to stay with us during your recent trip to Wilmington, North Carolina. We truly appreciate the kind words about our welcoming staff members, spacious suites, comfortable beds, and complimentary evening socials held Monday – Thursday for guests. However, we are disappointed to hear that you were not completely satisfied with your stay. We strive to offer spotlessly clean accommodations for each and every one of our guests. Therefore, we are disappointed to hear that we did not live up to those high standards on this particular visit. Thank you for bringing these concerns to our attention before leaving our hotel. We have sent you a private message in hopes that you will share your room number with us. This way, we can double check to make sure the situation has been resolved. Thanks again for all of your time and feedback. We hope that you will stay with us again in the future so that we can provide the excellent accommodations that you and all of our guests deserve.

Sincerely,
Staybridge Suites Wilmington Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary
1 review
5 of 5 bubbles Reviewed April 18, 2013

I recently stayed at Staybridge Suites in Wilmington East while on a business trip. I stayed in a one bedroom suite. The room was very clean and comfortable. The television was clear and had a great selection of stations to view. The hotel was quite at night so no problem with sleeping. The mattress and the pillows were comfortable. The hotel staff was friendly and helpful with local information. I enjoyed the breakfast and dinner buffets.

Room Tip: Suites are very roomy and comfortable.
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jdlassiter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, April 22, 2013
Dear jdlassiter,

Thanks for joining us at the Staybridge Suites hotel for your recent business trip in Wilmington, North Carolina! We truly appreciate the five star ratings and the kind words about our comfortable guest rooms, 42” flat screen TV’s, and quiet atmosphere. We are so glad that you stopped by our front desk to chat with our team members about the local area! In addition, we are pleased to hear that you enjoyed our complimentary breakfast buffet served daily as well as the complimentary dinner served Monday – Thursday evenings for hotel guests. We appreciate all of your feedback and hope that you will come back to see us again soon at the Staybridge Suites Wilmington hotel!

Sincerely,
Staybridge Suites Wilmington Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 18, 2013 via mobile

Great place with very helpful staff. the rooms are clean and the food is great. this was my 2nd time here and i will be back. The have airport Transportation available. You can walk to lots of good restaurants.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Realzil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Staybridge Suites Wilmington East, responded to this review, April 22, 2013
Dear Realzil,

Thanks for joining us for a second time at the Staybridge Suites Wilmington hotel! We truly appreciate your five star review and the kind words about our clean rooms, helpful staff members, and delicious food. In addition, we are pleased to hear that you were able to take advantage of our complimentary airport shuttle and close proximity to popular Wilmington restaurants! We look forward to seeing you again soon at the Staybridge Suites Wilmington hotel!

Sincerely,
Staybridge Suites Wilmington Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Wilmington East

Property: Staybridge Suites Wilmington East
Address: 5010 New Centre Dr, Wilmington, NC 28403-1614
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Wilmington
#3 Romantic Hotel in Wilmington
#5 Business Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Wilmington East 3*
Number of rooms: 93
Official Description (provided by the hotel):
At Staybridge Suites Wilmington, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the relaxing living room while watching movies or your favorite TV show. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Staybridge Suites Wilmington is within walking distance of many local favorite restaurants. For those guests that prefer to dine in , a fully stocked Bridge Mart provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. Staybridge Suites Wilmington provides our guests a free fitness center and a comfortable place to do laundry in our guest laundry room. We also have a membership with Anytime Fitness which is also within walking distance. Much larger than the average hotel room and significantly more affordable than a corporate apartment, the Staybridge Suites is the perfect place for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the Staybridge Suites Wilmington does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, Staybridge Suites is the solution to your temporary housing needs. ... more   less 
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Also Known As:
Staybridge Suites Wilmington East Hotel Wilmington

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