We had booked the 2 bedroom suite for one nt. on Labor Day weekend. I called and asked if they would have a crib or pack n play in the room and if there was any chance of an early check in beings we were traveling with a baby that would require a nap. They said it was almost out of the question but a 2 pm check in had a possibility versus the usual 3 pm check in. We arrived around 2:25 pm and the front desk clerk called the housekeeper. We were told the room wasn't ready yet but the housekeeper was cleaning and preparing it for us. We stayed in the lobby waiting for the word and did check again with the clerk after 3 pm who still insisted the room wasn't ready yet. At 3:45 the original clerk was gone for the day and the new shift was on the desk. I asked them if the room was ready yet. Right then the housekeeper was in the back room and told the front desk clerk yes I already told the other clerk it was ready and it's been ready. We finally got checked into our room and of course no crib or park and play. I called the front desk and it was another half hour before someone finally delivered it. Needless to say, the baby was way pastdue on any naps and consequently our dinner plans we had made with all of our family had to be changed. It was an unfortunate situation for sure beings we were only in town to visit our family member for one night. We had dinner reservations but opted not to take the baby because he was way too tired. HIs Dad and him stayed in the room and missed the dinner.
- Official Description (provided by the hotel):
- At Staybridge Suites Wilmington, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the relaxing living room while watching movies or your favorite TV show. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Staybridge Suites Wilmington is within walking distance of many local favorite restaurants. For those guests that prefer to dine in , a fully stocked Bridge Mart provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. Staybridge Suites Wilmington provides our guests a free fitness center and a comfortable place to do laundry in our guest laundry room. We also have a membership with Anytime Fitness which is also within walking distance. Much larger than the average hotel room and significantly more affordable than a corporate apartment, the Staybridge Suites is the perfect place for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the Staybridge Suites Wilmington does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, Staybridge Suites is the solution to your temporary housing needs. ... more less
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- Also Known As:
- Staybridge Suites Wilmington East Hotel Wilmington