We tried to reserve a room with a queen or king size bed, and were told that they could not guarantee the request - Instead when we checked in we were told that the only rooms available were rooms with two full-size beds. The room was small by most hotel standards and was crowded with the furnishings. The bathroom was filthy and my wife had to clean the bath tub prior to using it for the first time. The trash can in the bathroom appeared not to have been cleaned in quite some time. The carpeting throughout the room was soiled and badly in need of a thorough cleaning. The in-house restaurants' service was abysmal, and the employee's rude and unprofessional. The only good experience we had was with the breakfast buffet and the employees attending to the service the following morning, which was located on the ground floor level. In short, not worth the money we spent on what was suppose to be a romantic week-end. We opted to return home early.
- Official Description (provided by the hotel):
- The only full service waterfront hotel in historic Wilmington, NC. The Hilton Wilmington Riverside is located in the heart of downtown only footsteps from tons of shopping, dining and sightseeing. We feature dining in Innovations Restaurant or Ruth's Chris Steakhouse (on site), Currents Coffee & Gift Shop (featuring Starbucks products),24 hour fitness & business center, outdoor pool and sprawling views of the Cape Fear or Historic Downtown from our rooms. We are the proud sponsors of North Carolina Azalea Festival, North Carolina Jazz Festival and Riverfest. ... more less
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- Also Known As:
- Hilton Wilmington Riverside Hotel Wilmington
- Wilmington Hilton