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“River view”

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Hilton Wilmington Riverside
Ranked #19 of 45 Hotels in Wilmington
Reviewed January 28, 2014

Nice hotel on the Cape Fear River. Room was nice, breakfast was so-so but service was worse. Be prepared to pay to self-park in an open lot. Room was incredibly dry although temp control was very good. Room on the river offered beautiful view. Pool is very very small for the number of rooms.

  • Stayed: January 2014, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank chuckandbetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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947 - 953 of 1,408 reviews

Reviewed January 28, 2014

Very nice hotel to stay at with alot to do in the Wilmington area. Me and my wife purchased the romantic package and it was very nice. Overall a great stay with very helpful staff with a great attitude.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank William L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2014

I would definitely look for another hotel in the area. For the price, this was not up to Hilton standards. The concierge and valet were unfriendly and service was average. Restaurant was OK. Location is great. Traffic into town from this area is good. Also felt safe in this area.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Catheren G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

We had a one-night stay in Wilmington to celebrate a birthday. Leigh Ann at the front desk had absolutely wonderful customer service skills. She checked us in efficiently and courteously, remembered the next day that we celebrated a birthday by asking if we had a nice birthday, called us by name each time she saw either of us, and checked us out with a smile. The hotel is located on the river front and is within easy walking distance to some great restaurants and fun shopping. That being said, the rooms are outdated and housekeeping needs to be pay more attention to details. There was no hair dryer in our room, no luggage cart, the sink was clogged up, the bedskirt was all askew, the curtain sheers were not hooked and wouldn't close properly, and the room could have stood a thorough dusting. If Leigh Ann had not been so wonderful, I would say our stay there was just okay but excellent customer service does go a long way in making a hotel stay pleasurable. Housekeeping needs a standards review, however.

  • Stayed: January 2014, traveled as a couple
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Thank DCCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2014

I had a great stay at the Hilton in Wilmington, N.C. The staff was so helpful and the conference foot was so awesome. During my stay I had no issues and the staff was fast to help if I had need anything. The concierge was so helpful in assisting me in getting my suit cleaned and pressed. Also the bell service was so helpful in getting my bags to my room and to the lobby after my stay. Hilton Wilmington is so great.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

My wife and I had a quick trip to Wilmington for a special family event. We used points to stay at this hotel and were satisfied. The service from the staff was excellent. The hotel rooms are small and need an upgrade.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Brant M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014

We rang in the New Year here and it was wonderful. There was a great mix of people, not any one demographic. The band was great. This is the best way to spend New Year's Eve- have a party and stay off the roads! It was a tad pricier than some of the other options but we decided we'd go and check it out.
The few things that could be improved- the appetizers were mostly gone by the time we were checked into the party- there was a back up there. The drinks were a steep too.
Looking around, everyone seemed to be having a great time.

  • Stayed: December 2013, traveled with friends
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Thank Tracy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Wilmington Riverside

Address: 301 N Water St, Wilmington, NC 28401-3934
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Wilmington
Price Range: $159 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Wilmington Riverside 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
The only full service waterfront hotel in historic Wilmington, NC. The Hilton Wilmington Riverside is located in the heart of downtown only footsteps from tons of shopping, dining and sightseeing. We feature dining in Innovations Restaurant or Ruth's Chris Steakhouse (on site), Currents Coffee & Gift Shop (featuring Starbucks products),24 hour fitness & business center, outdoor pool and sprawling views of the Cape Fear or Historic Downtown from our rooms. We are the proud sponsors of North Carolina Azalea Festival, North Carolina Jazz Festival and Riverfest. ... more   less 
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Also Known As:
Hilton Wilmington Riverside Hotel Wilmington
Wilmington Hilton

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