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“Very enjoyable stay”

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Hilton Wilmington Riverside
Ranked #18 of 44 Hotels in Wilmington
Dunn, North Carolina
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very enjoyable stay”
Reviewed February 25, 2013

We recently spent one night at the Hilton and had a wonderful time. I was there for a meeting, while my wife took the opportunity to relax. The hotel staff are very accommodating and efficiently checked us in and out. When making our reservation, I forgot to mention that my wife is allergic to feathers. A call to the front desk on arrival, however, resulted in a quick visit from Housekeeping to change the bedding. The seafood buffet at lunch was marvelous, as was the breakfast buffet the next morning. The rooms were very well appointed with all the typical amenities you would expect. The only very minor criticism I have was regarding the temperature in the meeting rooms: cold. However, since I am always cold, this is a problem I face at most meeting facilities.

  • Stayed February 2013, traveled on business
    • Value
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Helpful?
Thank gas-traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review, March 4, 2013
Thank you for your recent stay and wonderful review. We hope you enjoyed your stay and we are pleased that you were so happy with the food and the accommodations.

We always appreciate when guests take the time to write great comments. Thank you again and we hope to see you again soon :)
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English first
Skillman, New Jersey
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 20, 2013

This Hilton is in a lovely location and the staff couldn't be nicer. The front desk staff organised shuttle rides to the museum and other locations downtown although not strictly covered destinations( ppd and airport)
However , the maintenance is long over due and this is a dated property. Small attempts to update- rectangular tile in elevator landings etc only serve to make the rest look worse! The wallpaper in the bathroom w peeling, toilet connection to wall loose, grout crumbling and the popcorn ceilings and textured walls leave a lot to be desired. Our room on the 9 th floor gave glorious views and was a reasonable size but no bar fridge( available for a fee!) and cheap paper cups for the coffee machine were just below par.
The cleaning staff were great .
In summary , friendly but well overdue for a makeover.

Room Tip: I enjoyed the higher floor for nice views of the river.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Crikey64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review, February 21, 2013
Thank you for your recent stay and honest feedback. We are lucky to have a great location and I apologize your room was not up to our high standards. We continuously strive to make every aspect of the room beyond expectations. When we do not meet these high standards we appreciate our guest's bringing to our attention.

We have some exciting projects planned in 2013 and we continue to upgrade and improve our amenities. We have a new state of the art business center, new fitness center equipment and new tile & carpeting on the way, just to name a few.

We hope you will return to see us a soon and enjoy the upgrades!
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Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 20, 2013

The rooms are nice. The beds are comfortable. The beds had what seemed to me to be down comforters and four pillows each. I had a room with two queen beds and two phones. The bathroom had a heat lamp. I love heat lamps but this one was right above the exhaust vent so the heat went straight out the exhaust vent. It did provide some light no heat though.

I had the river-view room at the end of the hall next to the stairway and the ice machine. You could hear the door slam every time someone came to get ice. You had to use your key card to open the door to the room that had ice and a soda vending machine. I had a white noise machine and some good earplugs though and I slept fine.

The best ting about the hotel is that it is so close to downtown. There is a $9 a day fee to park.

The pool looks nice. It is outside though and it was too cold to even think about swimming when I was there in February.


Over all I like it. I would stay again. It is a bit pricey though.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank truffleskeepers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review, February 21, 2013
Thank you for your recent stay at the Hilton Wilmington Riverside. We are glad that you enjoyed yourself. We are very lucky to have such a great location in heart of downtown. Sometimes our website does not do it justice.

You can walk to shops, dinning, nightlife, tours, carriage rides, ghost tours and so much more.
We hope you will return in the warm weather to use or fabulous waterfront pool.
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Winston salem
1 review
Reviewed February 18, 2013

Always a delight to stay at this location. My husband and I were down to see old friends that live in the area. They had recommended eating in the hotels restaurant. Our friends had purchased a local coupon booklet that had a great deal in it. We had accidentally gone to Ruth's Chris thinking it was the only restaurant. We come to find out that the hotel had their own restaurant on the ground floor. We were all suppose to meet for dinner and then walk to Thallian Hall to see Xanadu. The restaurat seemed slow, but don't let that steer you away. Our server Julie was such a delight! She was quite the jack of all trades. She was very entertaining and made us laugh the entire time we were there. It was refreshing to eat and be entertained before attending a show. Much to our chagrin, Julie told us she wasn't an actress or in the entertainment industry. She should be! The meal and service was great! So if you want to enjoy a good meal and laugh she's the one to talk to.My husband and I are always very happy when coming to Wilmington and are looking forward to coming back to spend many more occasions in Wilmington!

  • Stayed January 2013, traveled with friends
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Helpful?
Thank christina c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review, February 19, 2013
Thank you for your recent stay and wonderful review. I will make sure Julie is aware of your feedback. We are very lucky to have such a great staff and talented culinary team and we love guests mention on a forum like Trip Advisor.

We hope you will return soon!
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Raleigh
Level Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 26, 2013

Just got back from a couple nights at the Wilmington Hilton. Hotel was clean and comfortable. Apparently several new hotels are going to be built next to the convention center and will be huge competition for this hotel. Hope they update this hotel, it needs it. Lots of shops and nightlife are within walking distance. Ruth Chris in Hotel had a great bar except it closes too early.

  • Stayed January 2013, traveled on business
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Helpful?
2 Thank TarHeelsareBest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review, January 28, 2013
Thank you for visiting us. We appreciate your review. We are lucky to have such a wonderful location and we are continually updating and making improvements to the hotel. We have some exciting projects happening in 2013, so we hope you will return soon!
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Morehead City, NC
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 24, 2013

Spent a Friday night in Wilmington at the Hilton Riverside.Great hotel, nice room, clean and comfortable. Very nice location right on the river. There is a Ruth's Chris Steak House right on the property and a must visit if staying at the Hilton Riverside.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
Thank coastal4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review, January 25, 2013
We are so glad you had such a good time during your recent stay with us.
We always appreciate positive feedback and I will be sure to pass it on to the team. Next time you will need to plan for a longer weekend, so much to see. Thank you again and we look forward to your return.
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Alesund, Norway
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 23, 2013

We visited Wilmington last summer, and it was beautiful. I wanted to see the area where the tv-series One Tree Hill were filmed. We stayed at the Hilton, which laied in a quiet, but central area, by the river. We had a beautiful view towards the sunset. The hotel was modern and clean. We didn't spend much time at the hotel, but the staff was alright, and there is enough parking, even though it was hard to carry our luggage to the lobby from the parkinglot.

Room Tip: Get riverview!
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  • Stayed July 2012, traveled with family
    • Value
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Helpful?
1 Thank n0rwegians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review, January 25, 2013
Thank you for staying with us and for your the review of your stay. I am glad you enjoyed yourself. If you had a river view right to the left of the Battleship is where they filmed all the basket ball scenes from One Tree Hill. Now the studio has transformed our town for the filming of the new series Revolution. Thank you again, we hope you will return soon.
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Additional Information about Hilton Wilmington Riverside

Property: Hilton Wilmington Riverside
Address: 301 N Water St, Wilmington, NC 28401-3934
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Wilmington Riverside 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
The only full service waterfront hotel in historic Wilmington, NC. The Hilton Wilmington Riverside is located in the heart of downtown only footsteps from tons of shopping, dining and sightseeing. We feature dining in Innovations Restaurant or Ruth's Chris Steakhouse (on site), Currents Coffee & Gift Shop (featuring Starbucks products),24 hour fitness & business center, outdoor pool and sprawling views of the Cape Fear or Historic Downtown from our rooms. We are the proud sponsors of North Carolina Azalea Festival, North Carolina Jazz Festival and Riverfest. ... more   less 
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Also Known As:
Hilton Wilmington Riverside Hotel Wilmington
Wilmington Hilton

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