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All reviewscourtyard by marriottfront deskvan campenwrightsville beachcracker barrelbusy roadnice roombusiness travelgreat customer servicewould stay here againfirst floornice stayoutdoor poolconvenient locationbistrolobbyvivian
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Reviewed February 26, 2012

I'm saying that because it is in a convenient location, nice appearance on the outside, and has been recently remodeled. And I hate having to rate it average but I do. I was not impressed with the room. Even though it had completely been remodeled inside it appeared not to be 'clean' in several aspects.

One of which is the almost haphazard feel of the layout. The bed location in the room made it a narrow access to enter the bed from the wall side. While having a couch too in the room (which is nice to have) you still couldn't look straight on to the tv from either bed or couch. And the nice large mirror is located where you aren't able to really look into it- if you want to see your clothing, etc.

The other haphazard feel was the cleanliness- for several reasons
- the couch cushions were in pulled up and pushed in when we walked into the room
- the blanket on the bed had stains or was not clean
- the cozy comforter had marks
- shower stall had grey marks- which almost appeared to be a want to be marbling but could also of been from a mechanic or something .... ??

The front desk area and enterance was nice- a real open feel and for a 9pm check-in there was at least 3 employees at the front desk. Might of been overkill but it's their business.

With that being said- I would much rather of stayed a block down the street at the Staybridge. But would stay here again if the many other options in Wilmington were booked up.

  • Stayed: February 2012, traveled as a couple
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3  Thank TrevellingDuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this reviewResponded February 27, 2012

TrevellingDuo; Thank you for taking the time to give us your feedback from your recent visit of our renovated Courtyard property. Certainly it is our intent to earn your business by exceeding your expectations. Based on your comments, we did not do that. Your stay was just "ok".

Regarding the configuration of the Standard King sleeping room; this is a Marriott standard. Having the king bed on the right wall is per Courtyard / Marriott standards. We have no input regarding bed configuration in the rooms. By the way, the TV is mounted on a swivel, allowing you to turn it for maximum viewing from the bed or couch. Also, the grey "marks" in the shower is indeed a faux marble look.

Next time travel brings you back to Wilmignton, we hope you give us another chance to win your business. Safe travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2012

Nice hotel, No complaints, nothing special to say about this one.

We were here during Homecoming weekend for UNC-W, and still you didn't feel pushed or un-important...

Would stay again..

  • Stayed: February 2012, traveled on business
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Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this reviewResponded February 24, 2012

BSmith0731; it was our pleasure to earn your business. Thank you for choosing to stay with us while visiting Wilmington. We appreciate your positive feedback and look forward to seeing you again.

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Reviewed February 22, 2012

After a very long haul, and hours of work, being able to get to a hotel and know that it will be full of peace and quiet -- thats exactly how we felt when we stayed at the Courtyard by Marriott. If you are looking for a place to stay --- stop looking now! its this hotel, right here!

Room Tip: Face towards the courtyard!
  • Stayed: February 2012, traveled on business
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Thank cbp22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this reviewResponded February 23, 2012

Hello cbp22; Great review. You hit the nail on the head with the cool comment about our hotel and "peace and quiet". It was our pleasure to earn your business. You're right, folks don't need to look anywhere else...stay at the newly renovated Courtyard Wilmington. Good tip regarding the Courtyard rooms. Thank you!

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Reviewed February 19, 2012

The staff here were polite to a fault. The rooms are newly renovated. The mattress was great. Internet provided and fast. The lobby also newly renovated features cosy, private, circular seating with a privates TV (not that we watched the tv but it was a nice touch). Newly added was a small clean, classy full bar.
as a nice touch). Tamika, the bar tender was particularly sweet Highly recommend; will come again.

Room Tip: On the ground floor, the sliding glass door opens up to the parking lot So you can bring in your things from only 10 feet away; yet with all the landscaping, there was privacy too.
  • Stayed: February 2012, traveled as a couple
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Thank MsCarolina1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this reviewResponded February 20, 2012

MsCarolina1; We're so glad you enjoyed our newly renovated hotel. The Bistro has indeed been a big hit with all the guests. Starbucks in the AM and a fully stocked lounge in the PM keeps everyone happy. Thank you for recognizing our terrific staff and the customer service they provide. We appreciate your business and look forward to having you stay with us again when visiting Wilmington.

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Reviewed February 19, 2012

friendly sweet and great service!! i will come again jay the concierge was amazing

  • Stayed: February 2012
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Thank dc333333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILMCY1, Director of Sales at Courtyard Wilmington/Wrightsville Beach, responded to this reviewResponded February 20, 2012

dc333333; Thank you for the short and sweet review of your recent stay with us. We appreciate you choosing to stay with us and look forward to seeing you again. Jay appreciates your praise. Safe travels!

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