Before I booked our room here, I read a lot of reviews, most of them were mixed, some good some bad. You never know which way to lean. Well, I am here to set the story straight.
DO NOT STAY HERE, PERIOD.
First, I had a receipt in my email that says the amount that I was being charged for the room, but she argued with me that is not the case, I was being charged $100 more. WTF? How is that even allowed?
We only stayed here for two nights, with our dog. Biggest mistake of my life.
The first night we were there we came back from dinner, and playing with our dog, found fleas ALL over him! Disgusting!!!! He had not had fleas prior to the stay, and had flea medicine on him before we even got to the hotel. We had to spend upwards of $50 at Petco to ensure we kill the fleas, obviously our only concern is our dog.
When my boyfriend told the front desk, they were disgusted, & acted like it was our problem. He told them that we had him at the Vet & was flea free, and that we were not staying in that room. After multiple arguments, they moved us to the room next door. We were hoping for the best. We left the next day to go home and found even more fleas on him! EVEN THOUGH WE MOVED ROOMS. We had to spend even more money to take him back to the vet to get him checked out and ensure they won't keep coming back. This was ridiculous. We were spending more money out of our pockets on our only vacation of the summer. We had no compensation. I will be calling them today to try and get some kind of resolution.
Moral of the story? SERIOUSLY, DO NOT STAY HERE. End of story.
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