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“Nice place, reasonably priced!”

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Extended Stay America - Wilmington - New Centre Drive
Ranked #38 of 45 Hotels in Wilmington
Reviewed January 4, 2013

Great place! Staff very nice and helpful! Manager was extremely helpful. The beds were a little hard but okay. Very clean! Laundromat was handy! We enjoyed our stay but had to cut it short due to illnesses. I'll be back.

  • Stayed: December 2012, traveled with family
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Thank hshatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this reviewResponded January 8, 2013

Thank you for taking the time to leave a review of our property on TripAdvisor! As always, it's great to see a positive experience posted by our guests. We're truly sorry you had to cut your visit short, but do look forward to having you back at our property. When visiting Wilmington, please keep our great staff, clean rooms, and convenient laundry facility in mind when choosing a place to stay. Thank you again!

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72 - 78 of 92 reviews

Reviewed December 13, 2012

Kyle Melton really showed that he cares about his job. This was not the first time that I stayed at this hotel but every time I have came, he has made the stay much more pleasant. If I ever had any problems he made it a point to come take care of it himself. I usually visit Wilmington more than once a year and knowing that I have a place like this to stay makes me want to visit more often. I have recommended this hotel to many of my friends whenever they go into town. My friends and I will definitely be back for New Years.

Stayed: November 2012, traveled with friends
Thank LysanderM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this reviewResponded December 17, 2012

Thank you so much for your amazing review! We love to hear that our guests are not only having a great stay when they visit, but also love to (and plan to) come back again. Reading such a positive review, and knowing that you are recommending our hotel to friends and family is a great honor.

We look forward to having you back soon. As always, please don't hesitate to contact us with any lodging needs for you, your family, or friends when staying in the Wilmington area.

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Reviewed December 13, 2012

CLEAN, welcoming and almost more comfortable than your house. For 110 bucks this place is the best value in town! Enjoy a 5 minutes stroll to the nicest shopping district this town has. 3 or four very nice restaurants in the same area, and a State of the Art movie house right nearby, all walking distance....so get out there chubby america and enjoy this very nice gem for a measly 100 bucks...you will not go wrong. don't even consider the competition along market or college, the noise and traffic will get to you.... Please don't tell anyone so we can keep this one a secret!
Ha Ha

Room Tip: There all nice really no traffic or noise...
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  • Stayed: December 2012, traveled as a couple
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1  Thank Jake6284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this reviewResponded December 14, 2012

Jake - Thank you so much for the kind words about our hotel. It's always a pleasure to read positive comments from guests such as yourself. The staff and I strive to provide friendly service, clean rooms and comfortable surroundings for all of our guests to enjoy. It sounds like we were able to do just that for you! From the lack of noise to the great location of our property, we are so glad that you enjoyed your time with us.

If you are ever back in the area, we would love to see you here again. Please don't hesitate to call on us for reservations, we will be happy to take care of you. Thank you again.

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Reviewed December 10, 2012

I wasn't happy with the reason I had to stay at the Extended Stay America in Wilmington. However, I'm glad I found it. I wound-up staying for over three months.

While I had some small problems, as a testament to the staff, they were handled quickly and courteously! I, actually, was able to consider this place home for the time I stayed.

They made me change how I view booking a hotel when on vacation.

Thank you ESA Wilmington!

  • Stayed: July 2012, traveled solo
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Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this reviewResponded December 13, 2012

I would like to personally thank you for taking the time to write such wonderful things about your experience at our hotel. It is especially pleasing to know, given that your original reservation was with another property. Not only were we able to provide you with efficient and friendly service, but we were also able to show you a whole new way to stay. Such a lovely comment!

I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other hotel location.

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Reviewed September 19, 2012

I went for a wedding last weekend September 14-16. I arrived early 10am, I tried to check in early but rooms were not ready. They were ready at 12 pm. So I went to Target about 2 minutes away (Walmart i minute away). Then went to the beach for two hours. The room was ready by 12 noon. This was great, talk about early check in. It was very close to Wilmington downtown. Close to the beach. Close to bars, nightclubs, and other shopping. The staff was very nice and answered any questions like they would for a friend or family.

The rooms were a good size. The little things that were missing, you can ask for(hair dryer or extra towels/blankets) and they accomadated. The elevator smelled a little funny. The carpets felt a little old and the air conditioning leaked which made the floor wet. But I felt the room was more than sufficent.

I would definitely stay again for a long weekend.

Room Tip: The room needed a little cleaning up or renovation.
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  • Stayed: September 2012, traveled as a couple
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Thank piasan-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie B, Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this reviewResponded October 30, 2012

"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."

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Reviewed September 6, 2012

My stay at the property overall was a good one, but what mad it an excellent one was Kyle Melton. Kyle went over and beyond the call of duty. We had an awful smell in our room. We I checked in he made me aware of the problem in advance. Also, he had been in the room earlier opening windows trying to let it air out. He made two other trips to the room bringing disinfectants in to help with the smell.

  • Stayed: August 2012, traveled with friends
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Thank Jamie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie B, Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this reviewResponded October 30, 2012

"It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels."

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Reviewed August 8, 2012

Moving to a new state, let alone a new house is something I hope I don't have to do again for a long time. I moved to North Carolina from New York in June of 2012. Having a house built that would not be completed for at least 3 months, I needed a place to live that was convenient to most everything in the Wilmington area, as well as provide the basic necessities I use everyday. I first tried to find a short term rental, which was a total pain in the neck - Plus other than rent, I would need to pay separately for utilities, cable/internet, waste. Even for a small 2 bedroom apartment I would have been looking at almost $2,000 a month! No Way. I did some research online which lead me to the Extended Stay America site. It seemed to have everything I needed; a space to sleep, work, cook, do laundry, have access to the internet, centrally located to every place I needed access to, AND all for a (monthly) price hundreds of dollars less than trying to rent. On my next trip down my realtor took me to checkout the Extended Stay in Wilmington. We talked with Kyle Melton, the Asst. General Manager who showed us a room and took the time to explain the benefits of the hotel. The suite was clean and spacious with a great kitchen area and desk space for work. I was sold – I booked a room. After almost 2 months now at Extended Stay Wilmington, I'm totally pleased with this temporary living agreement. Kyle, as well as all the great staff have been so helpful and pleasant to deal with, it's almost like being at home! I'll have no problem recommending Extended Stay in Wilmington to anyone that's looking for a place to stay, long or short term in southeastern North Carolina.

  • Stayed: June 2012, traveled solo
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1  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie B, Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this reviewResponded October 30, 2012

"It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels."

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Wilmington - New Centre Drive

Address: 4929 New Centre Dr, Wilmington, NC 28403-1662
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #38 of 45 Hotels in Wilmington
Price Range: $65 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Wilmington - New Centre Drive 2.5*
Number of rooms: 104
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Also Known As:
Extended Stay Wilmington
Wilmington Extended Stay

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