My husband and I were in Wilmington to attend his cousin's funeral. He had been killed in the line of duty in Iraq. It was a stressful time to say the least, and this hotel experience did not help. It started the minute I walked into the lobby to check in. I had to wait for several minutes while the receptionist and some random person chatted it up about paint colors for her living room. When we got into the room, it was small, smelly, the curtains were torn, it was a mess. We were tired, and traveling with a baby, so we decided that since it seemed clean enough, we'd stay. When it was time to go to the funeral, we needed to iron our clothes, and my husband had to go down to the front desk to "borrow" an iron, and a little bitty ironing board. The iron left black marks on his shirt that won't come out. The guy at the front desk accused me of not knowing how to iron. I also found an empty beer can in the corner of the room. I wrote a letter to formally complain, and was told they had a 15 minute satisfaction guarantee, so if I didn't like it I should have complained then. How was I supposed to know about that? I'll NEVER stay there again, and I hope you don't either!
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- Also Known As:
- Super 8 Wilmington Hotel Wilmington
- Wilmington Super Eight
- Wilmington Super 8
- Super Eight Wilmington