We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (412)
Filter reviews
412 results
Traveler rating
231
106
48
20
7
Traveler type
Time of year
LanguageAll languages
231
106
48
20
7
Show reviews that mention
All reviewsfront deskroom was cleancracker barrelvan campenwrightsville beachhousekeeping staffhotel is centrally locatednice hoteloutdoor poolfridge and microwavenight's sleepcomplimentary breakfastone night staywill stay there againi highly recommend this hotelyogurtshort drive
Filter
Updating list...
342 - 347 of 412 reviews
Reviewed July 24, 2012 via mobile

Breakfast attendant is very friendly and does a great job. Breakfast is ok. Don't expect towels in the workout facility. Oh, and don't expect housekeeping to actually come take care of your room on a daily basis or completely do their job....they are unfriendly, never completely serviced the room, and one day they didn't bother to come at all. Wifi connection, not fabulous.

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Elviswasrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilmingtonNC1, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this reviewResponded July 26, 2012

Dear Elviswasrad,

Thank you for staying with us at the Holiday Inn Express & Suites. We appreciate that you took the time to write a review on TripAdvisor describing your recent stay at our hotel. I appreciate your candor and hope that you will accept our sincerest apologies for any inconvenience that was caused by the problems during your stay.

First, thank you for your compliments regarding our breakfast hostess. I will be certain to share your review with her so that she'll know our guests truly appreciate the work that she does. Second, we are not taking your dissatisfaction lightly. I will be discussing your review with our Director of Housekeeping. I am very sorry that you were not provided with proper room service during your stay. If you ever experience an issue of any sort during a future stay with us, please feel free to reach out to me directly and I will ensure that your issue gets a prompt and effective resolution.

With your input, we can constantly monitor and change our product to maintain the high standards of quality and performance that have become a Holiday Inn Express tradition. It was indeed our pleasure serving you and we look forward to welcoming you again to the Holiday Inn Express & Suites Wilmington - University Center.

Regards,

Ella Golden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2012

The Holiday Inn Express on Van Campen in Wilmington is clean and the staff is professional. We have stayed there many times when we travel to the Wilmington area, and never been disappointed. The king suites are a welcome treat for us, as well as the business center and breakfasts provided. Property is maintained well and all services are what we have come to expect from this HIE. We'll be back!

  • Stayed: July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SoMuchToSeeOutThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilmingtonNC1, General Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this reviewResponded July 26, 2012

Dear ontheroadagainNC2006,

Thank you for choosing to stay with us at the Holiday Inn Express & Suites Wilmington - University Center during your recent trip to Wilmington, NC. We appreciate that you made that choice and we also truly appreciate that you took the time to share your experience with our hotel with us and with other TripAdvisor members.

I enjoyed reading about your experiences with our hotel. I'm glad to hear that we've become a "home away from home" for you while you're in the Wilmington, NC area! Our king suites are a very popular choice with a lot of our guests - and really, who wouldn't enjoy having a suite with a king bed in a private bedroom and a comfortable living room area that has an additional full-size sleeper sofa?

I certainly hope that we will be able to welcome you again soon to our hotel. There's quite a bit of summer left, and autumn is also a wonderful time to visit our coastal city. If there is anything that we can do during your next stay to earn a 5-star review on TripAdvisor from you, please let me know!

Regards,

Ella Golden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2012

We chose to stay here because we have a 1 year old and we needed a suite. The other hotels in the area that offered suites were extremely expensive...this hotel was reasonably priced. This suite was perfect because our daughter slept in the living room while we stayed up a bit longer watching TV in our room. The little kitchen area was perfect for washing her bottles and keeping her milk cold. A crib wasn't available the first night we stayed, but we were able to get one the next two nights. The suite was small, but perfect for our daughter to play, crawl and walk. The hotel is centrally located between the ocean and downtown Wilmington. It was about 6 miles to the ocean and about 4 miles to downtown Wilmington...both easy drives. Walmart, Target and great restaurants are all right near the hotel. Our only complaint would be that we couldn't connect to the WiFi all three nights. We had no trouble connecting to WiFi during the days.

  • Stayed: June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 7, 2012

Dear Amy S.,

Thank you for choosing to stay with us at the Holiday Inn Express & Suites during your recent trip to Wilmington, NC! We appreciate that you made that decision and we thank you for taking the time to reach out to us and to other TripAdvisor members regarding your experience with our hotel. I am very glad to hear that you found one of our suites to be a perfect place to stay while you were traveling with your toddler.

While we appreciate knowing the things that please you, we also appreciate knowing the areas in which we could improve. I am very sorry that there was no crib available for use during your first night with us, and I apologize for any inconvenience that was caused by that issue. I also am sorry that you experienced troubles connecting to our hotel's wireless internet service during certain times of your stay. If you ever experience this issue during a future stay, please feel free to call our dedicated technical support team (their phone number is on every guest room desk) and they will work to ensure that you are given connectivity.

I hope that your family will be able to return again soon to the Wilmington area. After all, there's plenty of summertime left in 2012! Of course, autumn is a beautiful time to visit the Carolina coast, as well. No matter when it is that you are able to return to our area, though, we look forward to welcoming you back to the Holiday Inn Express & Suites Wilmington - University Center.

Regards,

Ella Golden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2012

I often go to Wilmington on business and this hotel is always my first choice. Great location next door to Wal-Mart for anything that you may have forgotten as well as many restaurant choices within walking distance or a short drive away. Staff is always friendly from check in to housekeeping to breakfast attendants. Rooms are comfortable and everything works. Good internet connection, strength, and speed. I'll be back soon.

  • Stayed: June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank northcarolinatravele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 7, 2012

Dear northcarolinatravele,

Thank you for taking the time to convey your comments regarding your recent experience with Holiday Inn Express & Suites Wilmington – University Center by filling out an online review. Your willingness to share your thoughts with us is genuinely appreciated.

I was pleased to learn of your satisfaction with our staff, facilities and that your stay was so enjoyable. With your input, we can constantly monitor our product to maintain high standards of quality and performance that have become a Holiday Inn Express tradition. I will be certain to share all of your remarks with our staff. Thank you again for your comments.

It was indeed our pleasure serving you and we look forward to welcoming you again to the Holiday Inn Express & Suites Wilmington – University Center.

Regards,

Ella Golden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2012

I was in Wilmington just for the weekend for my best friend's bridal shower. I checked into the hotel at 11:30pm completely exhausted and was pleased with how polite and attentive the man working at the desk was. I don't remember signing up for the Priority Club (apparently free though) when I reserved my room, but they had a welcome bag of bottled water and Milano cookies waiting for me and check-out wasn't until 2pm!

Room was clean, well-maintained, HVAC system worked great to keep me cool and not sticky with humidity, bed pillows were marked as "firm" or "soft", which I thought was a great little feature, and the bed was comfy overall. My iPhone didn't want to connect to the wifi at first, but I think that was a case of user-error. Internet speeds are likely not sufficient for needy programs, but were sufficient for basic web browsing/email purposes.

Rather than the typical rush in the morning to eat/shower/dress/pack before checkout, I got up, had a leisurely breakfast downstairs, and then came up to relax in the room for a couple of hours. Left around 12:30 feeling refreshed enough to go less than a mile away to the Costco and shop for a couple of hours before my 6 hour drive back to Virginia! I was expecting to be a zombie on Sunday from all the activity and was pleasantly surprised that wasn't the case.

Would certainly recommend this hotel to others

Room Tip: Join free Priority Club for late checkout and other perks.
  • Stayed: June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank suncatnin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 29, 2012

Dear suncatnin,

Thank you for staying with us at the Holiday Inn Express & Suites Wilmington - University Center! We appreciate that you made that choice. We also truly appreciate that you took the time to reach out to us and to other TripAdvisor members via your online review.

Your positive feedback of multiple specific items will certainly give me things to commend various members of our staff on. I am glad that everything went very well for you while you were attending the bridal shower. It's great to read that you expected to feel tired after your weekend, but that our hotel allowed to return to Blacksburg in a well-rested and relaxed state.

I certainly hope that you will be able to return to Wilmington, NC soon! We look forward to welcoming you again to the Holiday Inn Express & Suites Wilmington - University Center.

Regards,

Ella Golden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews