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Hampton Inn Wilkesboro
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Reviews (346)
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All reviewsdance competitionfront deskcommunity collegesagebrush steakhouseroom was cleangreat hotelcomplimentary breakfastthe breakfast areabreakfast was excellentother hotelsthe hotel staffnice stayplace to staystaff was very friendly and helpfulgreat weekendconvenient locationfresh fruit
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282 - 287 of 346 reviews
Reviewed September 10, 2013

We found this property very clean and comfortable while in the area for business recently. The rooms are nice and the breakfast was good too.this was definitely a good find in a rural area with lots of lower end choices.

Room Tip: All seem about the same.
  • Stayed: August 2013, traveled on business
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Thank wfn10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

What a great experience! My roommate and I attended a conference at a nearby hotel, which was booked up by the time we made our reservations. after each session of the conf we were glad to be rushing back to the Hampton. The rooms were clean, the staff is amazing! I have not had such excellent service in the higher rated hotels. The free breakfast was great, variety in food choices. We loved the take-out-bags with water, fruit, and more. The rooms are amazingly quiet. We used the ratings for this hotel based on Trip Advisor and we will use Trip Advisor for other trips in the future. We told our friends about it.

Room Tip: We stayed on the fourth floor, on the side near the ice machine. nice!
  • Stayed: August 2013, traveled with friends
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Thank Enid M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

While we have normally had good experiences at Hampton Inns at various locations around the country this location was exceptional in every area. From the first phone contact (had to call directly as we were in the area for a conference) to every level of contact or service (housekeeping, maintenance, front desk, breakfast staff) the employees made us feel welcome as though we were valued guests and not just paying customers. Kudos to management for their employee selection and training; compliments to every level of staff who made the stay away from home a real joy.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hampton
Thank Joe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Havelock, North Carolina
1
Reviewed August 28, 2013

Housekeeping did not clean room well, found trash behind my couch in room, sheets not cleaned, when dining at breakfast, for two days there was no orange juice, and when you used the machine, it would spray water all over your hands. waffle maker and batter was below par, with no flavor..

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margo B, General Manager at Hampton Inn Wilkesboro, responded to this reviewResponded September 2, 2013

Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our best to make sure all of our guests have a rewarding experience when staying at our hotel.

We would like to apologize for failing to exceed your expectations in regards to your guest room. We can assure you that your experience is not a standard practice of the quality we are known to provide. Nevertheless, we want to assure you that the points you've raised in this review will be addressed with the correct departments.

As far as the quality of the waffle mix we use, this is the first complaint about the waffle mix we have heard. However, we will certainly look into this and search other options for any one who shares this complaint. Being a franchised hotel, we are very limited on what we can serve on our breakfast bar, but we listen to every guest & will certainly research options.

Once again, thank you for your feedback. We value your comments as they enable us to further improve the quality and services we offer and to surpass the very high standards our guests expect. We hope if you are in the area again, you will give us another chance to show you just how great the Hampton Inn Wilkesboro is!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

I have spent many enjoyable nights at this Inn . All the staff I have come in contact with have been very nice . They make you feel at home when you are there . The chocolate chip cookies that were always available , was a sweet start to an enjoyable evening . The breakfast was always good with a variety of items to choose from .

  • Stayed: August 2013, traveled on business
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Thank JC-n2-Cl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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