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Best Western Smoky Mountain Inn
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Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of $132/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (672)
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All reviewsgift bagthe breakfast areacookieswelcome bagbest westernspicnic tablesbird feedersroom was cleanhard boiled eggsmicrowave popcornstay there againsmoky mountaincontinental breakfastgreat place to staymaggie valleyyogurtbeautiful view
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Reviewed November 14, 2012

My wife and I stayed here two nights, our first visit to the Smoky Mountain park and Asheville area. While we intended to stay in an Asheville B&B, they were all full, so we picked this hotel, and it couldn't have worked out better. Raised up on a hill, it has beautiful views, made better by the fall foliage. The staff was a delight to interface with, and the room was large and clean, the bed very comfortable. Breakfast was standard fare for such a place, but the staff so helpful. We got good dinner suggestions for places in Waynesville, and ate at two of them, the Sweet Onion, and Pasquale's (would recommend both).
Would happily recommend this place to others.

Room Tip: Rooms on the front side afford the best views of the mountains
  • Stayed: October 2012, traveled as a couple
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1  Thank SkiLoverofCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayprakash P, General Manager at Best Western Smoky Mountain Inn, responded to this reviewResponded November 15, 2012

Dear Guest:

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 828 400 8900.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jay Parmar
General Manager
BEST WESTERN Smoky Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2012

We have stayed in the Smoky Mountain Inn for 6 years. It is in a great location for our mountain ramblings. They could do some updating by putting in new carpet but the rooms are a nice size and clean. The beds were VERY comfortable.

  • Stayed: October 2012, traveled with family
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Thank Samaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayprakash P, General Manager at Best Western Smoky Mountain Inn, responded to this reviewResponded November 15, 2012

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 828 400 8900.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jay Parmar
General Manager
BEST WESTERN Smoky Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2012

A beautiful location , charming and helpfull staff, immaculate rooms, and breakfast til 10.am. you can tell we really enjoyed our stay..probably September is not peak season so we had the facilities including the pool to ourselves....go back..yes indeed....shame it's now 4000miles away.

  • Stayed: September 2012, traveled as a couple
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1  Thank terry187047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayprakash P, General Manager at Best Western Smoky Mountain Inn, responded to this reviewResponded September 28, 2012

Dear Guest:

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 828 400 8900.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jay Parmar
General Manager
BEST WESTERN Smoky Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2012

Hotel was very clean, excellent location and a nice view. Waynesville, NC is a nice quaint town, and the restaurants we ate at had awesome food. People we met were all very nice. The staff at the hotel that we came into contact with were all very friendly.

Room Tip: The continental breakfast was not that great, but overall, a great place to stay when visiting the Smokey Mountains.
  • Stayed: September 2012, traveled with family
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1  Thank traveller44881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayprakash P, General Manager at Best Western Smoky Mountain Inn, responded to this reviewResponded September 28, 2012

DearGuest:

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 828 400 8900.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jay Parmar
General Manager
BEST WESTERN Smoky Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2012

Over the past three years, I have had to go to the Maggie Valley / Waynesville area several times a year. I have stayed at a few of the hotels/motels in Maggie Valley, and have even rented a few vacation homes, but my choice these days is this Best Western. It offers the perfect balance of quality and value. It is not an elegant five star resort hotel, but for a quick trip to the mountains, it is perfect. It is located away from the businesses, lights and noise of the main drag through Maggie Valley or Waynesville. But it is conveniently located....not far away from a super Walmart (although you would never know it, you can't see it from the hotel) so you can easily pick up some groceries or other necessities. The hotel sits up on a hill, so it has a nice view of the moutains. It is right off of 74, so you can easily drive to downtown Waynesville for dinner, go to Cherokee to gamble or see a show or go to Eastern Carolina to go to a football game or visit students. The rooms are clean and neat, not luxurious, but it IS a Best Western....The staff is wonderful. Very friendly. I strongly recommend this hotel for anyone who wants comfort, quality, and quiet.

  • Stayed: September 2012, traveled on business
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2  Thank tdhhisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayprakash P, General Manager at Best Western Smoky Mountain Inn, responded to this reviewResponded October 1, 2012

Dear Guest:

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 828 400 8900.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Jay Parmar
General Manager
BEST WESTERN Smoky Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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