We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Review of Champagne Views

Bookings for this home are first-come, first served. Lock in your dates before they are gone
Check Availability
Request to Book
Make Inquiry
Terrible
2 reviews
This property is not available for these dates.
Don't give up! Inquire about other rentals just like this one that are available -
Show all rentals available
Overview
Rental Home -
4 Bedrooms, 5 Bathrooms, Sleeps 10
Waves, Hatteras Island, Outer Banks, North Carolina

Reviews from our community

Terrible - based on 2 reviews
Write a Review

Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Sharonkl2...
Dayton, Pennsylvania
1 review
“Disgustingly filthy and a safety hazard”
Reviewed August 16, 2015 for a stay in August 2015

Surf or Sound Realty,

My sister and I rented Champagne Views in Waves from you the week of August 8-1, 2015.
We got our notice that it had been cleaned and inspected and ready for us at 4:08 p.m. We were so upset when we got to finally enter it. Upon arrival, we found the floors not swept with broom nor sweeper, toilets, sinks, bathtubs and showers all uncleaned and some clogged. Kitchen not wiped down, and ants all over counters. The blankets and comforters stunk so terribly bad they were unusable, outside lights did not work over steps, in one of the bedrooms the electrical outlet was hanging out of wall by its wires with no cover and not in a box(the T.V. was plugged into this) the ceiling fan in one of the bathrooms was hanging out of the ceiling by its wires.........and we found this note that said our house was cleaned by "such n such" and inspected for our enjoyment. Before we could even unpack our belongings we had to go to store and buy cleaning supplies and blankets, clean the home, and scrub the kitchen and bathrooms. We drove 14 hours to get to a house we and our families were looking forward to. The hot tub man said he was coming to clean the filthy hot tub mid-week and never showed up. My family and I go to the OBX every year as well as many of our friends. I plan on telling them all to reconsider using your Realty Company. I am appalled at such negligence you displayed to my family and to this home. I am also contacting the owner that you handle things for regarding this property. You should be ashamed of yourself. I know that I will never be using your company again in the future.

Sharon K. Lightner

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the beach
Liked least: the condition of the house
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
Recommended for:
People with pets
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 6, 2015
Dear Guest,

We are very sorry for the disappointment you experienced in your stay. Please accept our most sincere apologies. We regret that your home was not appropriately prepared for your arrival and we appreciate you taking the time to bring it to our attention so that we could address this with the team that was assigned to prepare your home. When notified that a home is not cleaned to guest expectations, we are glad to return to the home and clean it again. It is clear that our standards were not met and we certainly do not want this to occur with any other guest. We also appreciate you letting us know about the home maintenance issues so that we could alert our maintenance department and get these items fixed.

It is always our goal that every guest be delighted with their stay with us. Since we did not find out about your disappointment in time to address it immediately, we are glad that we were able to get in touch with you to express our gratitude for your business and offer our sincere apologies. We hope that you were able to enjoy Hatteras Island and that you choose to return to this beautiful place.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Enter dates for more accurate prices
2 guests
Adults2
Children0
Apply
Do you own a vacation rental? List it here.
Extra income
Earn money by renting out your home. With no up-front fees and no contract, you keep more for yourself.
Easy to manage
Confirm bookings in one click and track everything from inquiry to check-out – even while you're on the go.
Trusted by travelers
With millions of reviews and protected online payments, TripAdvisor helps travelers book your home with confidence.
Set up your free listing