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“Wonderful Surprise in a Perfect Setting!”

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Microtel Inn & Suites by Wyndham Sylva Dillsboro Area
Ranked #1 of 6 Hotels in Sylva
Reviewed July 30, 2014

My wife and I planned a mini-summer vacation with my kids (23 & 24) to the Smokies and a visit with family nearby. We booked this hotel because of it's central location to the Smoky Mtn National Park, Cherokee Casino and white water rafting. We were expecting a decent stay in a double room for 3 nights. Wow! Were we impressed...
It is practically brand new, with extremely clean grounds and lobby. The entire staff, especially the front desk and breakfast hostess, were the definition of Country Hospitality.... they just couldn't be any nicer!!! The room was perfect for an adult family of 4. Plenty of room, comforatble beds, refrigerator, microwave and coffee maker plus my daughter's favorite feature, a full length horizontal mirror across both beds so she could try on ten different outfits before we would go out. LOL The hotel is also ADA friendly and Environmetally responsible. We have definitely found our home in the Smokies! This hotel rocks!!!

  • Stayed: July 2014, traveled with family
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1  Thank JupiterJoeG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis C, Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this reviewResponded August 4, 2014

Thank you for taking the time to review our property. We take great pride in satisfying our guests and we are so happy to hear that you enjoyed your stay. We look forward to taking care of you again on your next visit. Welcome to the Microtel Sylva family!!!

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416 - 422 of 439 reviews

Reviewed July 23, 2014

New facility, wonderful staff, rooms are all new and well appointed...only issue was web site stated there was a washer/dryer and there was not. Tony (staff) was most helpful and knowledgeable about the area....great price, and beautiful scenery...you can not go wrong staying here. It is off the road, so very quiet...OH! And one more VERY important thing, there is a lift by the pool to enable anyone that could be in a wheelchair to be lowered and raised out of the water!!! What a wonderful addition!! This is am "green" hotel, environmentally friendly!!

  • Stayed: July 2014, traveled with friends
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank NoahsMom83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis C, Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this reviewResponded July 25, 2014

Thank you for reviewing our property. Its great to know that you enjoyed your stay with us. You are correct that Microtel is an environmentally friendly property. We take great pride in energy conservation as well as other aspects of conservation. Along with our pool lift our hotel is outfitted to accommodate persons with disabilities so that everyone has a chance to enjoy all we have to offer. We are so glad you chose to stay with us and we look forward to welcoming you back on your next trip. Welcome to the Microtel Sylva family.

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Reviewed July 23, 2014

  • Stayed: July 2014, traveled with family
    • Value
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Jerry A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Travis C, Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this reviewResponded July 25, 2014

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Reviewed July 21, 2014

  • Stayed: July 2014, traveled with family
    • Value
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Kathryn L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Travis C, Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this reviewResponded July 22, 2014

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Reviewed July 16, 2014

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Patti T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Travis C, Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this reviewResponded July 17, 2014

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Reviewed July 15, 2014

We stayed with a group for a softball tournament. They gave us a great group rate and provided excellent service! The front desk clerk was amazingly friendly and helpful and we were provided with everything that we could have needed. The hotel is clean, had ample breakfast for our large group, and made us feel as home!

  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
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Thank Ben C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis C, Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this reviewResponded July 17, 2014

Thank you for taking your time to write a review on our property. I'm so happy to hear that our staff met all of your needs and that we made you feel at home while you were traveling. We really enjoyed having your group and look forward to giving you an excellent stay on your next trip. Welcome to the Microtel Sylva family!!

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Reviewed July 15, 2014

This hotel was clean and comfortable. The pool was small but, nice and clean without the smell of chemicals. The people were friendly and helpful. The wifi was included in the price and worked. We stayed from Sunday through Saturday and the breakfast choices increased on Thursday and Friday. The hotel is convenient to Cherokee, Bryson City, and NOC. It is very convenient to Dillsboro and Sylva. We found Sylva loaded with good restaurants. This hotel is new and some of the construction choices were odd. For example, under the sink was a built out faux cabinet. However it was not built out far enough to hide all of the plumbing, so you still saw the plastic drain pipes and the water connections. Mostly a nice place though. We would stay again.

  • Stayed: July 2014, traveled with family
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Thank Brian Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis C, Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this reviewResponded July 17, 2014

Thank you for taking the time to review our property. We are glad to hear that you enjoyed your stay. We are looking forward to seeing you again soon. Welcome to the Microtel Sylva family!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Sylva Dillsboro Area

Address: 89 Rufus Robinson Rd, Sylva, NC 28779-9558
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Jackson County > Sylva
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Sylva
Price Range: $85 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Sylva Dillsboro Area 2*
Number of rooms: 58
Official Description (provided by the hotel):
Expect southern hospitality with comfort and quality at our Microtel Inn and Suites Sylva Dillsboro Area. Nestled in the heart of the Great Smoky Mountains in the Western region of North Carolina, our newly-built hotel offers easy access to Western Carolina University, Harrah's Cherokee Casino and all of Western North Carolina.Enjoy our FREE luxury limousine shuttle service to Harrah's Cherokee Casino. ... more   less 
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