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“New hotel, still a couple bugs, but very nice stay”

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Microtel Inn & Suites by Wyndham Sylva Dillsboro Area
Ranked #1 of 6 Hotels in Sylva
Reviewed May 28, 2014

The hotel has just opened and the lobby area and customer service is first rate. The room was very nice and the beds very comfortable. The pool is not completed yet, but that was not a problem, it looks like it will be a nice addition. Only complaints are things that are still being worked on by the owners. Over night the air conditioner would turn itself off, because it would not see any movement in the room. So you'd get hot and have to get up to look at the thermostat and as soon as you walked close to it, it would kick on the A/C. This happened repeated during the night. Also, in my room there was a ceiling mounted light over the desk/TV area, but there was no way to turn it on. It might be that the bulb was just burned out, but in a brand new room, that seemed like something that was not likely.

Room Tip: the back side currently looks out to a meadow, however, we had a room facing the road, but there was...
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  • Stayed: May 2014, traveled on business
    • Value
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Thank AtlBigUn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis C, Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this reviewResponded June 3, 2014

Thank you for taking the time to review our property. We appreciate the feedback you gave us and we have taken steps to correct the problem with out thermostats. Our hotel is brand new and you were the first person to stay in that particular room. We are so happy that you enjoyed your stay and we look forward to taking care of you again. Welcome to the Microtel Sylva NC family.

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460 - 461 of 461 reviews

Reviewed March 27, 2016
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  • Stayed: March 2016, traveled solo
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Osthesse
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kelley H, Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this reviewResponded March 29, 2016
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Additional Information about Microtel Inn & Suites by Wyndham Sylva Dillsboro Area

Address: 89 Rufus Robinson Rd, Sylva, NC 28779-9558
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Jackson County > Sylva
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Sylva
Price Range: $74 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Sylva Dillsboro Area 2*
Number of rooms: 58
Official Description (provided by the hotel):
Expect southern hospitality with comfort and quality at our Microtel Inn and Suites Sylva Dillsboro Area. Nestled in the heart of the Great Smoky Mountains in the Western region of North Carolina, our newly-built hotel offers easy access to Western Carolina University, Harrah's Cherokee Casino and all of Western North Carolina.Enjoy our FREE luxury limousine shuttle service to Harrah's Cherokee Casino. ... more   less 
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