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“Great new hotel”
Review of Comfort Inn

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Comfort Inn
Ranked #2 of 6 Hotels in Sylva
Certificate of Excellence
North Carolina Coast, North Carolina
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great new hotel”
Reviewed February 10, 2014

Staff was great, room was great, have nothing to complain about here, everything is beautiful. Comfy beds, Eveyone went out of way to help us. Like I said its a new hotel and so pretty. Prices are not bad either.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Missy3252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
    103
    26
    3
    1
    3
See reviews for
54
39
9
18
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Durham, NC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 26, 2014 via mobile

I've been in Sylva for a family emergency and needed a place to stay in a hurry.

The hotel is less than 2 weeks open. While they do not have a hospital rate, I was able to get 10% off with AAA. The rate for a 2 queen room is 89.00. They also added my brother to the room, as we were staying with Mom in shifts and this allowed him to sleep for a bit. Sylva is several hours from home for both of us. They also extended my stay several times and gave me late checkout, knowing that I was at the mercy of the hospital concerning timings.

The room was very nice. The only improvement I can think of is an additional trashcan. There is one in the bath, but not one at the desk. There is a fridge and a microwave in the room.

Free breakfast is offered daily and coffee is available in the lobby at all times. Breakfast consists of DIY waffles, boiled eggs, cereals, toast, pastries and juice. There are also hot offerings that change daily. They range from scrambled eggs, bacon, sausage, biscuits and sausage gravy.

There is a washer and dryer on the third floor.b I don't know about the other floors. There is a small market by the front desk with snacks, some microwaveable meals, personal items and laundry detergent.

The hotel is adjacent to a Sonic and across the street from a plaza with Walmart, Ryan's Steakhouse, Bojangles, Kobe Express and a Mexican restaurant. There are multiple other food offerings nearby.

I cannot say enough about the staff. Everyone was extremely friendly. The front desk staff seem to all be young, local university students. They have treated me very well during a highly stressful time. It was very much appreciated.

Stayed January 2014, traveled solo
Helpful?
3 Thank Edith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 1235 E Main St, Sylva, NC 28779-5857
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Jackson County > Sylva
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Sylva
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Official Description (provided by the hotel):
We are Sylva, North Carolina's premiere hotel. We are nestled in the heart of the Great Smoky Mountains and offer classic southern charm combined with modern feel. We are the closest hotel to Western Carolina University. And just walking distance from a plethora of dinning options. Our award winning staff are here to exceed your expectations with world class hospitality. We look forward to having you stay with us here at The Comfort Inn of Sylva. ... more   less 
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