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All reviewsstayed herethe breakfast areabryson citycinnamon rollsking suitenice hotelhot tubpancake machineliving roomhi expressonly negativebiscuitsgreat place to staysausagestaff was friendlyfree breakfastgas station
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Reviewed August 12, 2018 via mobile

Our room was spacious and clean. Breakfast was awesome and staff was very nice and helpful. There are lots of activities to do nearby. We love the mountains and Lake Fontana.and will definitely stay here again.

Stayed: August 2018, traveled with family
Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2018

Checked into room 310 with my wife and 2 granddaughters. Opened the door room was extremely cold, dark, and smelled like a wet dog. Felt around and found lamp between beds and it would not turn on ( finally got them to bring us another one). From the crumbs on the floor it was clear it had not been vacuumed lately. Everything in the bath room felt damp or wet.
The lobby looked good. Pancake machine had to be operated by staff and they had no knives for children to cut up their pancakes.

  • Stayed: August 2018, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank ivan1275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2018 via mobile

Great service at the hotel. The people are easy to work with and are very friendly. Well kept hotel. Easy access to anything in the area, Cherokee, Bryson City or the Blue Ridge Parkway. I found the pricing more reasonable that Cherokee and for the little drive, it was very well worth it.

Stayed: July 2018, traveled as a couple
Thank Rod L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce T, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this reviewResponded August 2, 2018

Thank you so much for your recent comments about your stay with us. We are so glad you enjoyed your visit and can't wait to see you again!

Thanks again

Joyce T
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2018

This motel was very clean and comfortable, we rested well there.We would stay there again if we were in that area. The people were very friendly and our room was really clean and it was quiet and we slept very well.

Stayed: October 2017
Thank 165pamelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce T, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this reviewResponded August 2, 2018

Thank you so much for your recent comments about your stay with us. We are so glad you enjoyed your visit and can't wait to see you again!

Thanks again

Joyce T
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2018 via mobile

Great room as always. Spotless, quiet. Highly recommend this property. We always stay here. Staff is always friendly. Always fresh linens and stocked toiletries. Coffee and tea selection in room. Price is comparable with other hotels.

Stayed: July 2018, traveled with friends
Thank genenedobbins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce T, General Manager at Holiday Inn Express Hotel & Suites Sylva-Western Carolina Area, responded to this reviewResponded August 2, 2018

Thank you so much for your recent comments about your stay with us. We are so glad you enjoyed your visit and can't wait to see you again!

Thanks again

Joyce T
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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